I have been a patient of Dr Niederee for 33 years when he "released" me as his primary care…read morephysician. How was I notified? I showed up for a scheduled visit to have blood drawn for lab work required by my cardiologist when I was told it was cancelled because I wasn't scheduled for a "wellness" visit. The lab work visit was cancelled 5 days prior. No phone call or letter to advise me of the situation. Is this the manner one would expect of a primary care physician who is concerned for your health? Dropping a scheduled visit because you weren't seeing him to review what he already knows about your health from the past 33 years. It appears the Derby Family Medcenter is more focused on their financial bottom line with unnecessary visits rather than the health of their patients.

I was in for Christmas visiting my family. I live in Tennessee, but met Dr. Luke Records and he…read moretreated me like family. Besides seeing me multiple times himself for my illness, he also personally called a hematologist and gastroenterologist, went over my issues with them, ask them for any blood test they would need before I would see them, took the bloodwork, got the results, sent the results it to these doctors, and then he and his staff set up the appointments for me to go see them. I've never heard of a doctor going beyond the call of duty like Dr. Luke Records and his staff!! Amazing People!!!

Blood or something on the floor, and the screen, staff lazy, waited 45 min from appointment time to…read morejust sit a screen off room and sit again. Do not go your life might depend upon it.

On December 17, 2024 i went into Rock Hospital for shoulder surgery…read more Dr Strickland was my surgeon and he was amazing but what was beyond excellent was the anesthesiologist. You see my husband of 42 years had just passed and this was the first time in my life that I didn't have him by my side. When I woke in recovery I was hysterical. Yelling for my husband and causing everyone to get very upset. Fernando Salgado MD was there by my side talking to me and trying to convince me that my husband was not there. I know I upset him and all the nurses as I see tears in their eyes when I was finally aware of the situation and work up enough to understand. When you pay for medical professional you never expect the love they put with their care. God love Rock Hospital and Blessings Dr Salgado MD

Not thoroughly checked for lung issues. The blond nurse with acne was not kind at all. The other…read morestaff were descent and just felt a general discord from staff as if they were too busy to deal with me and wanted me out all though they weren't busy at all. I had just got out of urgent care before going there and had low oxygen saturation. They never took chest X-rays despite this. The guy in grey scrubs was the best one there. They sent me out with prescriptions yet never asked where to call them into. I felt as if they were blaming everything on my smoking and cared less because of it. I agreed to quitting smoking and they never offered any type of help or information on successfully quitting. The doctor wasn't terrible yet not thorough enough. The worst part was that blond nurse with acne as she was terribly unpleasant and when I asked if I was gonna be able to sleep through the night now she said " we don't prescribe sleep meds for this type of thing." I never asked nor wanted sleep meds. I just didn't want to wake up every hour coughing and short of breath. They sent me out and on the way to the car I was wheezing again but chose not to go back in as I felt rushed out and not taken seriously as if they thought I was drug seeking. Thank you to the guy who gave me the treatment but the rest lacked. I ended up at Wesley a few hours later with more prescriptions and feel better with breathing treatments for at home, antibiotics, follow up care instructions, bedside manner without drug seeking accusations, chest drays and being told I have emphysema. I'm quitting smoking for good now and am grateful to Wesley for thorough and kind treatment. Will not recommend or go back to rock regional. There was an overall lack of care and bed side manner.

one of the worst places you can go. Don't waste your time. Very unprofessional. they called me to…read moreCONFIRM my appointment just for them to give me the wrong information. pathetic. These people only care about their paychecks. They don't care about us.

We just relocated here from California and the special time and attention to detail this clinic…read moregave went above and beyond what was expected. Everyone from the front end to the physicians themselves were outstanding. We have found our new clinic. Way to go

Love Dr. Alvarado. She sees everyone in our family. Great family doctor.read more