I went there about 3 PM because I was having internal bleeding. They said they would send me to the…read moremain hospital for treatment and that their ambulance would take me there. I waited five hours for the ambulance and when I got there it was after midnight before I finally got to see the hospitalist and get treatment.

Since mid September, 2025, I was in severe back pain with a muscle spasm that would not quite for…read moretwo and a half months, despite multiple treatments. In this time, I made over half a dozen trips to this ER. I have had a lot of contact with doctors, providers, and facilities in my 64 years that started at six months of age, and now having 37 surgeries in my life. I feel this makes me uniquely qualified to access just how good, or bad a provider, doctor or facility is. At Wesley ER at 13th and Tyler, here in Wichita, I experienced nothing but sincere concern, kindness, compassion and a true dedication to the profession of either nurses, PA, or doctors! This was probably the most difficult time in my life! Wesley ER truly saved my life, as I nearly dispaired of living any longer in pain. Thank you to ALL who work there!!!

Long wait , poor management. Rude office Manager. seems like they just care about the money. If…read moreyou can, go anywhere else but here.

I am from out of town and needed their services. I found them timely and able to deal with my…read moreproblem. They were profession through the entire staff.

They took a user friendly Patient Portal and screwed it up. On the old one you could find records,…read moreask questions for your doctor, everything you needed. Now we have one that doesn't do anything.

I have lived in Wichita my entire life. Fortunately I have avoided most medical services most of my…read morelife. My recent efforts on behalf of my gf who is deaf to deal with this institution by phone or otherwise leaves me discussted with the whole outfit. Endless waiting for someone to answer the phone, then to be transferred, dropped, etc. My gf waited over 5 weeks to see a gynocologist after seeing a PA only to be told 5 hours before the scheduled appt that it needed to be rescheduled! She is/was very worried after an abnormal CT scan and ultrasound and had anticipated finally getting to see a Dr. If we could use any physicians outside Via Christi we would do so, it appears, however, that they are quickly becomming a monoply in this city. AVOID VIA CHRISTI IF YOU CAN.

During my mother's hospitalization in ICU in 2023, I noticed a reliance on travel nurses to staff…read morethe unit. This was most evident after her transfer to Med. Surg., where unit-specific questions were sometimes met with responses such as, "I don't know - I'm a travel nurse." A similar pattern was observed at the same time on another unit while visiting a family friend. Two years later, during my brother-in-law's admission in 2025 on the epilepsy unit, the same staffing pattern was evident. Across these separate admissions, care was competent and professional, yet consistently felt impersonal and temporary, suggesting a systemic dependence on short-term staffing rather than a deeply anchored care culture. Travel nursing is understandably an attractive option, and those nurses' contributions are appreciated. However, the persistence of this model across years and units raises a fundamental question for hospital leadership: what concrete steps are being taken to build and retain a stable, permanent nursing workforce? As an RN, I have worked in ICUs where nurse retention is the standard, not the exception, which makes this pattern difficult to overlook. It was also concerning to observe that the charge nurse appeared to be the most tenured member of the unit. This dynamic places disproportionate responsibility on a single individual and has implications not only for patient experience and continuity of care, but also for the sustainability of the unit and the well-being of both the charge nurse and bedside staff.

Waited in the ER for 17 hours until my dad got a room. Everyone kept asking why he was here and…read morenobody could give an update from the tests or why they were admitting him. There are not very convenient vending machines in the ER or on other floors and when you are waiting for a doctor or nurse to pop in so you can find out what's going on your don't want to have to hike all the way to the cafe or gift shop and miss someone. So, starving, tired, and feeling lost. This is the worst hospital ever.

BEWARE of this establishment. I took my son here to get help as he was weak and lethargic and was…read moretold they cant serve him because they dont have the tools to do so. They did not even examine him after being told of his symptoms they just looked at him. I rushed him to Wesley by car and he was found to be in Diabetic Ketoacidosis with a Blood Sugar that read HI and later read 900. He was flown by airplane to Childrens Mercy hospital in Kansas City, MO. He opened his mouth at the Wesley ER and his tongue was almost dried out, I GASPED!!!!!!! The Dr. at Wesley hospital and Childrens Mercy shook their heads in disbelief he was turned away. SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU SHOULD NOT HAVE A LICENSE TO TREAT!!!!!!!!!

Every time I have been to the clinic, I have been very satisfied. They have been friendly and take…read moretime to understand your issues. Grateful for the ease of getting in and the care they show.

I visited the Derby ER on February 20, 2025, with persistent and worsening stomach pain. It wasn't…read moreunbearable but definitely uncomfortable. From the moment I arrived, every single person, receptionist, nurse, doctor, radiology tech, and transport, treated me with incredible kindness and respect. They made me feel comfortable, took my concerns seriously, and never once dismissed my pain. Special thanks to Gladys, Lacy, Dr. Paxon, and Haley, my care team that day. You were compassionate, thorough, and incredibly professional. You ran every test necessary and ultimately diagnosed me with acute appendicitis, quickly arranging for me to be transferred to Wesley for surgery. If I missed someone that was involved that day, I appreciate you as well! What I didn't realize at the time was just how life-saving that visit would be. During my appendectomy, a tiny cancerous tumor was found in my appendix, so small it never would've shown up on imaging. Because I'm over 40 (and appendicitis is less common at my age), that finding led my doctors to do further screenings. They found and removed a precancerous polyp, and I later had another preventative surgery for something else -- but never would've been addressed if it wasn't for my care on February 20, 2025. The proactive, attentive care I received at Derby ER set everything in motion. You very likely saved my life. I will forever be grateful for you. If there were others on my care team whose names I didn't catch, please know this gratitude extends to you as well.

Our experience at Wesley ER was excellent. The e entire staff was friendly and worked at making us…read morecomfortable. The PA was knowledgeable and extremely thorough. He listened well and spent time explaining everything. The wait time was very reasonable for the tests that were given. Would recommend this ER.

They were nice & very awesome the first time I went for the pain with rheumatoid arthritis. This…read moretime they for some reason didn't give me a shot of steroids to get it in system faster to get relief. However they did give me oral steroids that take longer so they should start to work by Tuesday when I get in to see a rheumatologist for my first visit. My point is that I went for some relief so I can get rest & sleep as well. I think the actual doctor was in my room for 3 minutes. I really thought when he said prednisone I was starting out with it in a shot and getting a prescription for the rest but they are all oral. I liked how fast I was in & out but I wished there would have been a bit more relief as I am in a lot of pain & not able to sleep because of the pain It sucks because this is an illness you can't see & I feel it is misunderstood for that reason. Please be more attentive with patients even when it's late

The quality of care was fine, the doctor was quick to see my grandmother. The nursing did fine. The…read moreER was absolutely disgusting. There was needle coverings, and trash under the chair, all over the little room. The floor throughout looked like it has never seen a mop before. It was so sticky walking through your feet would struggle to lift. The smell was like something idk how to explain. I don't know that I would recommend there to anyone again.

I am writing on behalf of my brother who is 63 and has learning, comprehension, and reasoning…read moredisability. He had surgery a few days ago and needed to stay in over night. I stayed with him much of the time but went home to take care of my dad. When i came in the next morning, T was telling me how nice they were and how much they helped him when he was feeling sick. They were so patient as gentle with him. I am so pleased because so many times people dont take their time with him and help him understand, they just do what needs to be done and he feel scared. Thank you KMC for being so good to my brother!!

My husband and myself were in a car wreck and we went to get checked out at Kansas Medical Center…read more It is the largest full service hospital near us. Dr. Sellberg ran no tests, told us we were textbook car wreck victims. We would heal in time. Asked about our car and said good thing we were in a Toyota. Two days later after not feeling any better, we went to the Wesley ER in Andover and had CT scans, x-rays, an ultrasound on my swollen leg to check for blood clots. Turns out, I have 6 fractured ribs, 2 compressed vertebrae and need a breathing device to avoid pneumonia. Sure glad we decided to get a second opinion. Shame on Dr. Sellberg and Kansas Medical Center.

The e.r was ok except the doors are locked.my problem was therapy and dr's I made appointments but…read morewhen I get there and the appointment times were changed I don't know why some one would do that.what kind of place is this.no one notified me at all on this who runs this place I want to know what happened someone should be fired

What a great place! My son was sick and I was so nervous and scared. I didn't know what was going…read moreon with him. They gave him a rapid Covid test. It wasn't Covid. It was some kind of virus, it turns out, but not Covid. They gave him fluids via IV as he was dehydrated. The staff was super friendly and knowledgeable and very caring. The doctor gave us a timeline for how much longer we could expect this virus to go on, and he was right on the money. All we could do was wait it out. I recommend this place.

My mother went there for care she is 72 on a fixed income meaning she only receives SS to live on…read moreand that's it no other income. And this place is sueing her. Like wtf. This is the worse hospital when it comes to managing payment accounts. This is a last resort place.

Absolutely terrible. I've had thousands of dollars of procedures done at Newton . I have paid them…read morethousands of dollars. Apparently I did not pay $32 so they sent me to an attorney to harass me and me. The billing department is a joke. Some of the rudest people I have ever talked to in my life. Avoid this hospital at all cost!