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ICT Immediate Care

5.0 (7 reviews)
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5 years ago

This was the quickest and most pleasant doctors visit I've ever had. No wait, in and out in 10 minutes.

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Via Christi St Francis Hospital - Via Christi Hospital St. Francis

Via Christi St Francis Hospital

1.7(30 reviews)
5.1 mi

During my mother's hospitalization in ICU in 2023, I noticed a reliance on travel nurses to staff…read morethe unit. This was most evident after her transfer to Med. Surg., where unit-specific questions were sometimes met with responses such as, "I don't know - I'm a travel nurse." A similar pattern was observed at the same time on another unit while visiting a family friend. Two years later, during my brother-in-law's admission in 2025 on the epilepsy unit, the same staffing pattern was evident. Across these separate admissions, care was competent and professional, yet consistently felt impersonal and temporary, suggesting a systemic dependence on short-term staffing rather than a deeply anchored care culture. Travel nursing is understandably an attractive option, and those nurses' contributions are appreciated. However, the persistence of this model across years and units raises a fundamental question for hospital leadership: what concrete steps are being taken to build and retain a stable, permanent nursing workforce? As an RN, I have worked in ICUs where nurse retention is the standard, not the exception, which makes this pattern difficult to overlook. It was also concerning to observe that the charge nurse appeared to be the most tenured member of the unit. This dynamic places disproportionate responsibility on a single individual and has implications not only for patient experience and continuity of care, but also for the sustainability of the unit and the well-being of both the charge nurse and bedside staff.

My husband was air lifted to this hospital and was in ICU for 10 days. They did keep him alive and…read morecare in ICU was great. Then the dr and the case worker immediately stated to me after he had been there only a few days that he needed to go to a skilled nursing facility. I could never figure out why they wanted this. He had only been in a bed a few days but they said he needed to go to a skilled home to help get his strength back. First of all this is a working man that is in no way needing strength help. This came across to me to be a bit of a sham. Something shady going on here. We said absolutely not! Then he was admitted to the floor and not only was he not allowed to get out of bed, nobody worked with him to help get strength back from being in bed at this point 12 days. Nobody walked with him down the hall. All they did was leave him in bed. We did not receive any information about how he was doing or what the future plans were with his illness. It got so bad we demanded an immediate discharge and went to another hospital. Something pretty fishy with this place. The 2nd hospital provided much better care, helped him do things, and was great. This place needs investigated. Watch your insurance folks. This place is in cahoots with skilled nursing facilities. Rather than help you while you are there, they want to send you to another facility after they leave you in bed for a week. There must be a kickback somewhere. Never again. Also no bath after 15 days.

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Via Christi St Francis Hospital - This is what my 92 year old mother was delivered for dinner tonight. She's on a 'soft food' diet.

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This is what my 92 year old mother was delivered for dinner tonight. She's on a 'soft food' diet.

Wesley Derby ER

Wesley Derby ER

2.5(8 reviews)
12.8 mi

I visited the Derby ER on February 20, 2025, with persistent and worsening stomach pain. It wasn't…read moreunbearable but definitely uncomfortable. From the moment I arrived, every single person, receptionist, nurse, doctor, radiology tech, and transport, treated me with incredible kindness and respect. They made me feel comfortable, took my concerns seriously, and never once dismissed my pain. Special thanks to Gladys, Lacy, Dr. Paxon, and Haley, my care team that day. You were compassionate, thorough, and incredibly professional. You ran every test necessary and ultimately diagnosed me with acute appendicitis, quickly arranging for me to be transferred to Wesley for surgery. If I missed someone that was involved that day, I appreciate you as well! What I didn't realize at the time was just how life-saving that visit would be. During my appendectomy, a tiny cancerous tumor was found in my appendix, so small it never would've shown up on imaging. Because I'm over 40 (and appendicitis is less common at my age), that finding led my doctors to do further screenings. They found and removed a precancerous polyp, and I later had another preventative surgery for something else -- but never would've been addressed if it wasn't for my care on February 20, 2025. The proactive, attentive care I received at Derby ER set everything in motion. You very likely saved my life. I will forever be grateful for you. If there were others on my care team whose names I didn't catch, please know this gratitude extends to you as well.

Our experience at Wesley ER was excellent. The e entire staff was friendly and worked at making us…read morecomfortable. The PA was knowledgeable and extremely thorough. He listened well and spent time explaining everything. The wait time was very reasonable for the tests that were given. Would recommend this ER.

Wesley Medical Center - Wesley Emergency Care, Wichita, KS

Wesley Medical Center

2.1(75 reviews)
6.9 mi

I had spine surgery on February 4, 2026. They kept on top of my pain meds the rest of that day and…read morethrough the first night. PT and OT came later that morning. After they left I was in excruciating pain. I called the nurse crying to ask if I could have more pain meds. She said I could have 5 hours before. When I asked why hadn't gotten it, she said I had to asked for it. This was my 6th spine surgery and have never had to ask for pain meds. It was brought to me and asked if I wanted it. She suggested I set a timer on my phone because she had so many patients to look after, she couldn't keep track of all of their meds. I talked to the night nurse about getting pain meds and said I wanted to be woke up for pain meds. He did not and ended up going 9 hours without pain meds. After that I set a timer day and for meds but never did get a handle on my pain after that. I always had to have help to use the restroom. I always took a very long time for someone to come. One night I rang 3 times and waited almost an hour for help. One night the aide helped me to the toilet, sat me down and was told to pull the string when I was done and he left. I pulled the string and it took him quite awhile to come back and help me back to bed. It just seemed like I was a nuisance to the nurses when they had to care for me. If given a choice, I will never return there and would advise anyone to choose somewhere else to be treated!

The nurses and doctors are great.The care is better than anything that I have experienced and I…read morethink they deserve a good pay raise

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Wesley Medical Center
Wesley Medical Center
Wesley Medical Center

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ICT Immediate Care - emergencyrooms - Updated May 2026

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