DO NOT HIRE - WORST SERVICE.
We hired this company as a shuttle to take our guests to the after party after our wedding, and then back to the hotels after the after party. Due to the number of guests the shuttle agreed to make two trips to transport everyone. It arrived on time at the end of the wedding, guests got on, it left for the bar, and then we waited. And waited. My husband finally called them after about an hour and they said they would be there in 15 minutes. We kept waiting. Finally my father went ahead to the bar where the afterparty would be, and on the way he ran into the shuttle which had broken down. He stopped to help, our DJ went over to give them a jump, and meanwhile everyone still waiting at the wedding had to scramble to find alternate transportation to the bar.
By this point many people had left the after party due to the late arrival of the bride and groom, and it really ruined the mood the rest of the night. The shuttle did eventually return to bring us back to the hotel, where it only had to make one trip.
After this terrible experience we emailed with the management, asking for a 50% refund as the shuttle only did half the job. They refused to refund that much and in the end we only got a $200 deposit back. I understand that things happen, but if they had only communicated honestly the situation may have been able to be fixed earlier with alternate transportation. It was really a down way to end our wedding. This company is not transparent and I warn everyone against hiring them. read more