Under the advice of a lawyer, we were advised not to pursue legal action or publicly respond to the situation right away. He recommended waiting to see how things played out before deciding whether to write a review or file a formal complaint. Now that time has passed, and no further fallout occurred, I am writing this to help other parents make an informed decision. How dare The Learning Experience contact Child Protective Services (CPS) in an effort to cover their tracks after my wife questioned them about a bruise on our toddler's face, a bruise that was not present when we dropped her off. We understand that toddlers can get bumps and bruises from regular play. But what's unacceptable is the lack of accountability from the staff and the cowardly decision to pass the blame onto parents instead of being transparent. Having CPS show up at our home, suspicious of us as parents was humiliating, distressing, and completely unjustified. Even worse, CPS did not have anything to report, confirming there was no credible concern or evidence behind the daycare's accusation, but now we're in the "system". My wife shares many of the same concerns echoed in other negative reviews. The staff at this location appeared disinterested and undertrained, complaining, disengaged, and clearly "just there for a check." Nearly every time we picked up our daughter, there was a different teacher in the room, and no one seemed to know what had gone on during the day. Communication was chaotic and unprofessional. It often felt like they hired people off the street with zero preparation. We observed several children with crusted snot on their faces, and even our daughter often looked like she'd been "through a storm" by pickup time. These are not isolated impressions, but they reflect a clear pattern of poor management and inadequate care. And filing a formal complaint with the California Department of Social Services (CDSS), in still under consideration contingent on statute of limitations. However, we encourage other parents with similar experiences to do the same and NOT let this walk. Sure, positive reviews are plentiful. But I strongly urge any parent reading this to also take the one-star reviews seriously. If you value professionalism, accountability, and compassion in a childcare setting, this is not the place. read more

My son went to TLE for two years and had an amazing experience. All the teachers are super nice and patient. All staff members are amazing. This school is super safe, I never worried about safety. I definitely recommend bringing your kids here. read more

We have loved our time at TLE in Simi Valley. Our two boys started there in 2021 and the staff and in-class teachers provided our boys with a safe and stable place to be, while learning good manners and how to interact with other kids. The staff at TLE are what make this place so special. Our boys come home talking about the lessons they've learned throughout their day and all of the fun times they had with their friends and teachers. In all, we stayed for three years until both boys graduated to kindergarten. We couldn't have found a better place for our boys and also for us. TLE gave us peace of mind while being away from our kids. The staff treated and loved our kids like their own and we are so grateful for the experience we had there. read more

The Learning Experience - Simi Valley - Preschools Near Me - Simi Valley, California

My daughter attended TLE for 2 years from the ages of 2.5 to 4.5. During the time she was there, we had nothing but a positive experience and I'm truly appreciative of all the staff there. The staff is not only nurturing and attentive, but they truly create a warm and welcoming environment for the kids. The curriculum is engaging and age-appropriate, filled with activities that promote social skills, creativity, and early learning. I've seen my child flourish in their care--developing friendships, confidence, and a love for learning. The daily reports and updates provided by the teachers helped me stay connected and informed about my child's progress and activities. The app was also very helpful and kept me at ease. The facility is clean, safe, and well-organized, making it a great space for exploration and play. I also appreciate the emphasis on healthy meals and outdoor playtime, ensuring the children have a balanced routine. My daughter has now been attending TK the last few months and although we do miss TLE, she is continuing to flourish and I can't thank you all enough for preparing her for the rest of her journey! read more

This place has been the worst daycare my daughter has ever attended. They have such a high turn over of teachers and directors that you don't know who is in charge. The actual owner of this place is so rude and disrespectful, I will never talk to her again. If you have a daughter DO NOT BRING HER HERE, Bryan is a horrible teacher and should have been fired a long time ago. Myself and 5 other moms took our daughters out because he is inappropriate with them and talks about their weight and what they should wear. He let's them sit on his lap and watches them go potty. The owner should have let him go a long time ago but again she isn't that bright. This has been the worst school, I hope my daughter will never remember how awful this place was. But I will remember, unfortunately. read more

Great teachers gentle and compassionate. They care for every child equally with love. I have my 3 grand kids at the school and they love it. read more

The teachers here are ALL DRAMA. They don't care about the kids at all. They are mean, abusive, and hate their jobs. Please trust your gut instinct and take your child elsewhere if something feels off. Babies don't deserve this and deserve better. read more

What i appreciate most is the peace of mind knowing my daughter is in safe hands. This Program has improved my daughters speech so much! She has been coming here for about 2 years and the entire team is amazing! I wouldn't have it any other way! Thanks TLE! read more

I thought this was a great place initially with the presentation of how clean the keep it and how updated you would be on their app about your child's day. After a year it was clear the app was rarely updated or accurate, there was high staff turn over from teachers up to the facility director. Clothing items often lost due to frequent shuffling of children between classes and many substitute teachers. There seemed to be little continuity for the kids. I pulled my son in May and each week away it has become more and more clear how poor the experience was. There were a few great staff members throughout that time that brightened our time there. read more

I am glad to say, that learning Experience has a great reliable, committed, trusting , loving, responsible educated team that has provided the most amazing care and service to my baby of 3 months now she is 10 months. They are always on top of their care, providing Excellence Service, attentive w/ following protocol and procedures. Yet will work with you to over come any obstacle that arise. Accommodate to your and your Childs need or concerns in order to provide a safe environment. Learning Experience has been my family in raising our baby Hope to develop the skill she need in life. I am confident that I have found a loving and safe environment. At the begging of the day. I go to work feeling secure and at the end of the day. when I see my baby's face, I'm sure I've made the right choice of bring her to The learning Experience. Much love! Vivian read more

My son has been going to the learning experience for a couple months now and he LOVES IT ! He always gets excited when he gets home to talk about what he did. I love how Ms Vanessa takes her time to take care of each kid in the class. My son loves her. This center teaches my son music. Spanish. Art. Science. And I love how in the app they always give me updates throughout the day. I'm a single mom so knowing my son is in a safe center really makes me happy. Thank you to all the sweet. Nice staff who makes my son feel so excited to learn! read more

The Learning Experience - Simi Valley - My sons first day and he loves it !! Shoutout to bubbles the mascot ! - Preschools Near Me - Simi Valley, California

Recently Moved to Simi but while we moved we kept checking for places to take my Daughter and Niece. found this place and loved what they had to offer, took the girls on a tour and they were dying to go there. Finally they were able to attend and at first my daughter had a few rough days (adjusting was hard) but when she met her actual Teacher Mrs.Rosie she was beyond happy, she has a few rough days doesnt want me to leave which I understand, But Samantha, Mrs. Rosie, Mrs.Evangeline have been Amazing to my daughter they make her feel comfortable and happy. I get notifications with updates and pictures and I see how much fun she's having and when I pick her up she tells me everything that they did in school and the friends she's made so far, sometimes asks to stay a little longer to keep playing. they do have different TA's but all of them have been wonderful, Jacky has been a huge help as well. I know im missing more wonderful teachers. all i have to say is that im so happy i made the right choice, my daughter has been talking so much more now and has learned sign language as well which is amazing. read more

My little guy started at the Learning Experience back in April of this year, and is under two. He has learned so much there, it's been amazing for us to see! I was a little worried about sending him to school so young, as he started at 18 months, but the development we've seen in his language and social skills over the last few months makes me feel that we've done a great thing for him in sending him to TLE. In addition to learning quite a few new ASL signs, and a fair amount of verbal language, our son has also come home knowing a little dance routine to the song Twinkle Twinkle Little Star. This is as adorable as it sounds! He asks me to sing the song so he can dance to it as least once a day! When I was first looking at the school, it seemed like the reviews online were mixed, and that parents had a few valid concerns... as you can imagine, this contributed to my overall nervousness about going back to work and leaving my kiddo at school. Two things I saw in reviews were concerns about how clean the school was, and kids being sent home with unreported injuries. It was also obvious to me, in reading a few reviews, that there's been a fairly recent management change, and of course being a Yelper for what's now most of my adult life, I realize online reviews are very subjective.... so I took a mental note of these concerns and kept my eyes peeled. As far as how clean the school is, I can tell you without any reservations, it is absolutely cleaner than my house. I've seen cleaning crews in there, with buckets of bleach, frequently. Much more frequently than I have cleaned my own floors, or bleached my bathroom. It is clean enough that my kid didn't get Hand, Foot & Mouth disease this summer, for what that's worth. As far as unreported injuries go, I haven't had this issue. When my little monkey scratches himself, falls down, etc, they call me. The first couple of times, I was super concerned and then frankly a little confused, as they reported to me a mundane injury that is the sort of thing which happens to him regularly around the house. Regardless, it's nice to know they're paying attention and looking out for him. Honestly, it's possible that his teachers can't help but pay attention to him, as my son regularly says his teachers names at home! He knows how to get their attention, and it helps ease my mind to know they've made it into his lexicon, along with me (mama), dada, Gigi, Nana (who is actually the dog) and Dan (Daniel Tiger). These are literally all the proper nouns he has! :-) read more

The Learning Experience is by far one of the most incredible educational institutes I've witnessed. The curriculum is very hands on and interactive it will make children want to learn! The staff is professional, and well educated with a passion for early childhood education! read more

The Learning Experience - Simi Valley - A yearning for education at such a young age is inspirational - even to an adult! - Preschools Near Me - Simi Valley, California

My first impression of this place was that it was clean, and looked fun for my 2 year old. I was in the process of choosing between two day care facilities and their offer to have my little one "try it out" for a day made me choose them. After about two months with them, several "little" things started occurring on different days. On one day, my toddler came home with dirty face and hands and apparently ate her meals like this since they went outside before meal time. When I called and asked why, the lady said she must have slipped under the radar. Another day, my baby's shoes were not put on properly by the staff and she was practically limping/tiptoeing when I picked her up. I called and they said they didn't realize it. Another day, baby's diaper was pulled up into a wedgie and her onesie was not buttoned up and left hanging outside her pants. I called and they said they'd be more careful. My child was injured on the neck by another child and I was not called about it until grandma came to pick her up. Grandma asked staff why no one called me and I was told they didn't have to. I have this written down on paper as proof. I was furious so I called and demanded that next time something happened to my child even if it was a small incident to CALL me. They said they would. At this point I put in for a 2 week notice to withdraw my child. Grandma went to go pick up my toddler and after she got into the facility was met with a locked door to the actual twaddler room. She could see the children and kept knocking and knocking and was blatantly ignored so she went to the front to grab Sonia who was helpful and she unlocked the door to get my little one. The ladies in the room said they couldn't hear the knocking which we will never know if that is true or not but the door should NEVER have been locked according to facility rules. That moment did it for me and I pulled my toddler out that day despite the previous two week notice. Safety concerns are important to me! I also wanted to add that me and my husband would call the facility several times on different days where no one would answer or even call back. That really set me on edge especially if I had an emergency or needed to talk to someone about my toddler! I came in person after taking off work and told Sonia I'd be leaving that day for all the reasons listed. She confided that they indeed needed work and that they were holding meetings to fix things but I didn't want to put my child there while they "practiced". I told them to charge me for the day to make it fair/even and that we were all paid up. I was told the owner Sunni had to call and he never did so I called back and found that he called a different number-also not reassuring given if it was an actual emergency and he's not calling my LISTED number. The owner had the nerve to charge me almost double for the day she went claiming he had every right to charge more. I firmly told him there were safety concerns! He also insisted I had a balance left over. I am very careful about paying on time and I guaranteed that there was an error in the books so I sent all my receipts over. He made a mistake. He still wouldn't refund until I said that I wouldn't be recommending the place and he changed his tone and said if it made me happy he'd refund me. I told him he wasn't doing me a favor by returning money I never agreed to him charging. Either way, I left with a bad feeling and wanted to share my experience--also to give parents an update on what's going on currently at that facility. read more

After being here a bit longer I am giving an updated review. The learning experience has changed dramatically in a positive way and it started with hiring the right teachers and getting rid of the bad ones! Ms Vanessa and Ms Julie in preschool 2 are phenomenal and they truly care about my children. Management could use some fine tuning but they have made enough positive change to earn 4 stars. read more

My daughter attended TLE for 8 months and we had the best experience ever! She was 10 months old when she started. She learned how to crawl, walk, sign language, and made a ton of friends. The staff here are top notch. Every single one of them were so pleasant and really cared for the kids. Would recommend this place to anyone read more

All three of our boys attended here since they were 6 months old. The management has changed a couple years ago, but the facility has always offered a clean and bright environment with caring staff. We have felt safe leaving our kids here and enjoyed the open-door policy with the owner Sunnil. We appreciate his fair caring attitude. If we have another kid, we'll be back! read more

The best daycare preschool! Friendly family staff well educated teachers, my son has advanced incredibly over the course of 2 years with this school. I'm so happy we found the learning experience in Simi Valley. It's like a well oiled machine this place is always clean, up to date, they have holiday seasonal gatherings with the families and children, the owner Mr. Sonnie and his daughter are genuinely the nicest people I've ever met. I hope this place grows into a middle school and high school someday definitely keeping my son enrolled here. I'm very happy here. Aimal R. Assil read more

We put both our kids in when they were 4 and 18 months, respectively, last year. Our oldest child has ADHD, which had not yet been properly diagnosed when he first started, and the whole staff, but ESPECIALLY Ms. Vanessa and Ms. Julie were nothing but patient, adoring and nurturing to him. Even though he has moved on to kindergarten, every time I see them when I pick up our now two-year-old they ask with sincerity how he's doing. The attention and love that both our children have received in this early-learning center has been a true blessing. Easiest 5-star review!! read more

My son started in the toddler class 4 months ago and we couldn't be happier. Over that time he has learned sign language and how to eat independently with a spoon and fork. His teachers are great and give us verbal and written updates of everything that they did throughout the day including diaper changes, activities, napping, and eating. We're also impressed that all the teachers, even the ones that are not his own, know his name and say hi when we're walking through the halls. It feels like a family and that's why I trust them with my son. I should also mention that the first month or so my son attended it took him awhile to adjust. He would always cry when I dropped him off, but his teachers made sure to give him some extra attention at those times and soon enough his separation anxiety diminished. Now he loves going there and even sometimes gets upset at the end of the day when we have to go home. On a final note. The staff and teachers were really great with paying close attention to my son's special needs. When he first started he had a bad dairy allergy and they made very certain that he didn't get any dairy and made special meals for him. That really meant a lot and showed that they took special care for my son when needed. Overall I can't recommend this place enough. We are so happy with the care and education my son receives. read more

My Kid started day care in this location when she was 8 months and she continues here as a toddler to this day. In the beginning it was very difficult for her to adjust as she was in that phase where she had stranger anxiety but we did not give up. The teachers Ms Margret and Christine were very patient and finally my daughter adjusted to the new place. She has since then blossomed into a very active and articulate toddler and I'm sure all the teachers contributed to her development! I would like to mention the cool art that Dean taught the kids and the great times they have with Ms Holly, Ms Dina, Ms Amy and Ms Dulce. They have special plans for all major holidays that include the parents. The teachers are really nice and to see my baby grow confident, happy and active - that means a lot to me ! Thank you TLE for giving me that peace of mind which comes with having kids at day care all day ;) read more

This is an exceptional school, I highly recommend it and give it a 5 stars rating. Great teachers. Great location read more

The Learning Experience - Simi Valley - The Learning Experience enroll before 8/31/19 to receive $100 off from first months tuition. - Preschools Near Me - Simi Valley, California

They're ok, but very corporate. Everything felt like it was corporately mandated instead of well thought out by loving staff of that center. Also incredibly expensive for what you get. Most of all though, I think it's important for people to know that they had a contest for all parents with a prize for the person who put the most reviews online, so the reviews on here aren't necessarily out of the heart, but in the interest of winning a prize. read more

Wonderful teaching staff, curriculum and administrators. My two daughters have been students there for four years and throughout they have provided excellent and nurturing care. The management is exceptional and quickly address any concerns. I would recommend this preschool/daycare to any family. read more

My baby son has been going to TLE almost 10 months now. He started going at 5 months old. They're so small at that age, and you really want them to get the care that you would be giving them at home. I absolutely believe my baby boy receives that at TLE. It absolutely wrecked me to go back to work and leave my baby in the care of someone else. But when you see that they are well taken care of and really happy to be there - that makes it so much easier. I looked at a lot of infant care places in Simi Valley before I went back to work. I chose TLE experience for a lot of reasons: - They keep the children grouped together based on development. Once my son started to crawl and was more active, he was moved to a larger room with other kids that were similar to his development. - The facility is always spotless and clean. - I actually like that this is a corporate run facility. That means they have rules and standards that they have to follow. I can count on all the caregivers doing the same thing, no matter what room my child goes into. Being corporate also means that the caregivers are all background checked. No one comes in that facility unless they are supposed to be. So I feel like my baby is very safe. - They have closed circuit cameras in all the rooms that can be viewed in the director's office at any time. I have glanced at other reviews, and I was actually shocked to read the negatives reviews that talked about the owner, Mona. I LOVE it when Mona is at the facility. She's so happy and cheerful and such a joy to be around. She is very involved, as I would expect any owner to be. But what I love is that she is in the rooms helping to take care of the children. My son absolutely adores her. He lights up whenever he sees her and will go to her for hugs. Even over his own teachers (whom he and I both love), she is clearly his favorite person at the facility. Everyone is going to have different opinions, and I don't get involved with facility gossip or politics. What matters to me is how my child is treated. My baby is happy and excited to be there with his friends and his caregivers. I am able to be at work with peace of mind that my baby boy is loved and well taken care of while I'm gone. That is ALL that matters. read more

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It saddens my heart to have to write this but I know that parents need the help of reviews to help them select a good childcare, so I've decided to leave a review. TLE use to be a GREAT childcare. The teachers were amazing, the classrooms were clean, there was a great curriculum in place, there was stability with teachers and staff, and the management was excellent. However, the ownership has changed twice in the recent months and the childcare has completely gone downhill. It's getting worse and worse daily. The turnover for staff and teachers there is outrageous! My son had a new teacher every week, and the Director never informs anyone of changes (as the previous management did). On a regular basis my husband and I would arrive to pick up our child only to find him with a stranger who we had never met before. The new owners do not hire quality teachers, instead they throw random people in the classrooms who do not have academic credentialed backgrounds to teach. Their caretaking and teaching skills honestly seemed like they were randomly found off Craigslist or something. The new staff and teachers are extremely negligent! My child was constantly being sent home with a dirty runny nose and dirty clothes. His underwear and other personal belongings were constantly being mixed up with other kids' and/or lost due to negligence of the staff. My child was constantly getting hurt as well from negligence of the staff. He ended up having to get stitches on his head from a horrible injury which is what made us decide that it was time to pull him out. The rooms are never clean anymore, and they smell horrible. My son was there for 2 years before the ownership changed so we were extremely saddened when we had to make the decision to pull him out of this childcare. I do, however thank Mrs. Amy who is literally one of the only old staff members left who continues to try do a good job with the kids amongst all the chaos that has come with the multiple ownership transitions. This childcare has absolutely NO stability now, and is definitely NOT recommended. read more

My son absolutely loves his teacher and staff. Everyone is warm and welcoming. From the moment we toured the school up until now we have had an amazing experience. read more

My son absolutely loves this school and so do my husband and I. The facility is super clean and modern, the teachers are very caring and actually TEACH, and they have a great curriculum. This is the first daycare that my son has been at that he doesn't cry when dropped off; instead he happily runs into the classroom and waves "bye-bye" to us. read more

The Learning Experience - Simi Valley - A fun and educational day in the toddler room - Preschools Near Me - Simi Valley, California

I cannot begin to tell you how amazing this place is. After MONTHS of research looking for educational based daycare's and visiting 6 in the area, The Learning Experience blew me away. Everyone is so warm and welcoming! Amy & Sonya at the front desk always greet you with a smile. When you have a rough morning with the little ones they are there to assist in any way possible. The owners are beyond caring and the teachers are serious rock stars! Ms Donna, Miss Amanda and Mr Dean are loving, patient and so hands on with my little guy. At under 2 years old he is already picking up sign language! As a single mom I am forever grateful to have a place like this that showers my little guy with love, safety and support. Thanks guys!!!! read more

Please stay away from this place, all the 5 star yelp reviews are paid off by the school. The school is dirty, they don't take care of the students there. I saw a kid with a runny nose and no one came to clean it and the poor thing started eating it. Don't even get me started on the teachers, rude unprofessional and lazy. Most classrooms were dirty I am not even sure as to how they are still in business. I have never been so disgusted of an environment. Oh and to add a lots of racial profiling in the school which made me sick to my stomach. read more

My daughter has attended The Learning Experience for 2 years. My wife and I love the school. The facility is really clean and the staffs are friendly. The owner, Mona is really warm and sincere. read more

My daughter Emily has attended this daycare for several months in the Twaddler room. She has always been very happy there, I also as a parent feel very comfortable with Emily attending read more

The Learning Experience - Simi Valley - Preschools Near Me - Simi Valley, California

This place is the best! My kid started at 18 months old and has thrived. The teachers are kind and loving. They do so much for the students. My eldest child went for a few months and was met with near infinite patience. Ms. Vanessa and Ms. Julie are sweet and nurturing. Highly recommend!!! read more

My almost 4 year old daughter has been attending TLE for about 9 months. She is in the preK 2 class. The teacher, Ms Katie, has been so amazing. She is very consistent with her way of teachings. My daughter comes home excited to share the things she has learned, from new songs, big words, writing letters and life lessons (sharing is caring :-) ) they are always doing crafts and enrichment activities. Never a dull moment in her class. Ms Katie is very good at preparing the kids in her class for kindergarten. Not only the reading, writing and other learnings, but also with her classroom etiquette. She knows what kindergarten will be like for our little ones and with her guidance I have no doubt they will be able to make an easy transition. They will be staring their summer program at the end of the month and from what I can see on the calendar it's going to be a lot of fun for the kids. From all sorts of water play, to petting zoo fun, to scavenger hunts and so much more. It's going to be a great summer there! Most importantly my daughter has loved attending TLE. She is always excited that it's a school day and knows that she will have a great time there. She loves to learn and TLE has made learning fun for her and it really shows. Update **** I haven't had any children attend TLE for a few years. I decided to put my second child into a different preschool due to location and recommendations. I am sooooo glad I was able to experience a different kind of child care and preschool for my second child. The difference is astounding! After seeing both the corporate type of preschool (TLE) vs a church run preschool (Little Becomers) I would never recommend TLE to anyone. The loving care and playful environment made a world of difference. The staff at Little Becomers has been the staff for many many years. The staff at TLE work on a revolving door. That says a lot to me. I also see my second child coming out of preschool with a more caring demeanor. He is equally prepared for kindergarten as my first a child was, but did so in a more loving environment. Another problem I had with TLE was the owner. He was fairly new by the time my daughter stopped attending there. Not too sure if he's still the owner, but if the owner is a man named Sunny I would for sure recommend anyone's child not attend there. He didn't seem to have any experience in running a child care or preschool place. I heard him say some inappropriate things to children that were geared towards children being afraid of their parents and doctors. Not something any child should be afraid of. Kids are only little for a short period of time. Once kindergarten starts they are really forced to start growing up quickly. Let them learn through play and surrounded by genuine love. Not in some corporate run place. read more

We have been taking our daughter for close to a year and our son for three months. We love the attention staff gives our children. They are happy when we pick up. We are very happy with their curriculum and have seen a significant improvement in our daughter's academics. Stag is very responsive to us and keeps up up to date with our children's progress. Highly recommend read more

We love the learning experience! The teachers and staff all genuinely care for the kids. My 2 year old has flourished there over the last 9 months. I would recommend this school to any of my friends :) read more

My daughter attends The Learning Experience and absolutely loves it. The drop off is with such ease and pick up is difficult she never wants to leave, we literally have to bribe her. We are all totally happy and all the staff are so sweet and very welcoming at all times. We love this place and would recommend it. I now understand why they don't do pricing over the phone you must see It to believe it. read more

The Learning Experience - Simi Valley - They had an auction for their Philanthropy program how awesome is that? - Preschools Near Me - Simi Valley, California

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My children started attending The Learning Experience 2 years ago. When my boys started my youngest was only 5 months old and was diagnosed with asthma. As you know as a parent, trusting someone to look out for the well being of the most important people in your life is completely terrifying. They gave my son his breathing treatments, and called me to inform me throughout the day how well they were both doing. This last Wednesday was my children's last day, due to our family relocating to another state. There was many tears shared between the teachers and our family. I love The Learning Experience, and if there was a way to take this school and teachers with me I would. The teachers there have a heart of gold. My oldest has went from twaddlers all the way to PS2 (preschool) and the way that he has grown as a person is outstanding. I could go on and on but my point is, I would highly recommend The Learning Experience. read more

Both my kids have been going to TLE for about 6 months and they love it!! The owner is always super nice. My kids are always excited to go in the mornings and I've never had any issues. Love this place and so do my kids! Yours will too! read more