Short description - HORRIBLE Administration at this daycare facility.
They might have a nice building and presentation curriculum, but not the right people, and definitely not the right attitude towards the kids/families. Everyone: kids, family and even teachers are just numbers which can be moved around at their discretion.
Although in this field there might be a high turnover rate, at this location particularly, the teacher turnover is HUGE and the administration never lets the families know what is going on. Basically, you find out if you ask.. . My child was enrolled in the toddler room for only 10 weeks. There was no consistency in the teachers at all .On my kid's tenure here, we were used to see 6 teachers or more in his class every week, averaging 3-4 different teachers daily, and most of them were students without much experience or talent for the job. Therefore I could not always get answers when asked about my child.
Due to this inconsistency, the daily curriculum and activities were inexistent (besides the show-off paper), the kids were just strolling around the room/rooms the whole day, every day. More than that, if your kids develop attachments to the people around, you can forget-it; Every time they would get comfortable with a teacher, another one would replace.
I don't think there is any greater anxiety than being concerned about your child's care and safety. I am the type of parent that DO care about what happens in the classroom after the child is dropped off. My husband or I would visit almost daily at different hours, I would call once a day to check on my child, I even took random days off from work and spent it all in the daycare to observe how it all goes. I witnessed teachers yelling on kids, there was no consistency, no proper communication, not enough teaching materials/toys and the admin is rude, mean, the kids are just a number for them.
One day I picked up my child with a severe diaper rush - bloody wounds on the rear - because he was neglected and his diaper was not changed in time. When I asked the teacher when he was changed last, surprise... she didn't know, because she just came in the class. Then naturally, I wanted to see the daily log, to find my answer and see how many times my child's diaper was changed - guess what - they couldn't find the log. On my way out, I brought-it up to the owner's attention, which with a bored, "what do you want again" attitude, had the gut to tell me that "maybe you dropped the kid in the morning with that rash". I know that wasn't possible, but even if that would have been the case, I believe they should have noticed, notify me, or at least record in the daily log, which they so proudly glorify when enrolling in their programs.
98% of the time when I picked up my son, he was crying. I know you cannot pick up a child every time they cry but play with them, sing with them, show them some attention, bring them a toy...don't just ignore them.
And since we reached the administration, they are nice to everyone until you sign up, and then, don't dare to ask questions. If you ask or complain about anything you will get a nice "I don't care" reply: "We will see", or "I will tell the teacher", or "no problem". If you exceed the number of permissible questions (which is not too large at all), you will get the "you don't like-it, take your kid and leave" that I got from the owner herself.
In the end, fed up with all the irregularities, and their nasty attitude, I complained officially with the appropriate state agencies who handle such matters. As result of the inspection, the official's response was that although they see the numerous teacher's changes in the facility, and acknowledge this is not good for the kids development, they couldn't find any illegalities, for, there is no law to control or prevent this issue. This place is a totally waste of time and money.
We were lucky to find QUALITY care quickly. Since my child started at the new daycare, I didn't pick him up crying not even once and I was able to see and speak with the same teacher every day about my child progress.
It doesn't matter how many of the admin' friends post FIVE star reviews as a favor. Do your own research and judge for yourself. read more