I am so happy to have found Kiana and Divine Skin & Beauty!…read more I just got my legs sugared and found that she is professional, skillful, thorough, gentle, and a ray of sunshine as far as personality. She also had great skincare recommendations in our conversation, and I'm excited to come back and try some of her other treatments. The cherry on top of this awesome visit was a sweet little gift bag with product samples and future discounts! Aaaand her location is so convenient to the South Kona area. Thanks, Kiana!

This was my second time sugaring and I got my bikini and underarms waxed. Kiana was super gentle…read morewith my skin and easy to talk to. She was even willing to adjust my bikini wax based on my personal preferences. This was probably the best sugar/wax experience I've had in a looooong time. Love the whole vibe of the salon, it's very clean and cutely decorated. If I'm ever on Big Island again I would definitely come back for more services!

Great Place for Locals and Tourists too. The Therapists are well qualified. Great for Massages and…read moreFacials too There Is a room on the very top of the lighthouse It overlooks the ocean and parts of the mountain side too

Just called them and setup a same day appointment. Not exactly cheap but worth the money. The…read moremasseuse they called is Nicole and she has magic hands. Definitely request her for a session. I have been driving from Hilo to Kona and stopped by Mauna Kea for sunrise. By the end of the day, my back hurts so bad that I really need some relief. I asked for a 75 mins deep tissue. I got so much better after the session. I would recommend for anyone need 1 for relaxation.

Mara is a magician! she is patient and professional. I always leave her Shop feeling like $1…read moremillion and also there's a hairdresser there named Bobby who has such good vibes and is so funny and is such a local sister. I love her too.

Mara came on site to our Airbnb and did my bridal hair + hair for two of my bridesmaids. She did an…read moreabsolutely fantastic job, we could not have been happier. She was incredibly skilled, efficient, and just perfect. Thank you SO MUCH Mara!!!

Lisa was amazing! The spa was so relaxing and cute. The most gentle extractions. She customizes the…read morefacial to your needs and is a wealth of knowledge about skin care. Highly recommend this wonderful and relaxing experience with incredible results.

Loved lavendar Peach. Great customer service. Lisa immediately made me feel comfortable and…read morewelcomed. Very personable and did a great waxy service. Highly recommend.

I was very disappointed with the tone, response and customer service overall when processing a…read moreGroupon purchase. The months prior I had saved up to go in for a massage, but the purchase came with an additional $42 charge on top of the $70 Groupon, something I have never experienced with a Groupon. I was almost willing to pay and go in regardless, but between the unexpected extra expenses and later the text exchange with Dawn, I felt generally uncared for and could feel the negative vibes even through the ether. Unfortunately I cancelled and never received my $42 back, though Groupon refunded me just a few hours before my appointment. I kept in touch with Dawn truly as much as my schedule would allow, and she refused to honor a reimbursement because of the nearness to appointment of my cancellation. While I totally respect punctuality and the integrity of keeping an appointment, I figured our conversation the day prior would have helped to give context and make an exception. I wish Dawn would have been more clear and positive with her communication and let me know that she expected the email from Groupon in order to issue her refund. She only asked for it after I mentioned something, which was already within the 24 hour period. My biggest suggestion would be to simply change the means of promotion if Groupon is not profitable enough. I'm sad to lose $42 and a potential spa spot in Kona, it's simply clear that I couldn't return there and experience respite or relaxation.

So there are good points and bad points regarding my experience at this "spa". I would give them…read moretwo and a half stars if I could. Not 3 because to me, it was not a-okay. So the good: 1) We were late, my sister and I. But they took us in anyway and actually did the full massage. 2) My sister's masseuse, Gary?, was quite good according to her. She said he hit all the spots with some acupressure and pressure point work. 3) The people seemed nice. The bad: 1) Not sure if it was my sis's fault but they put us in the same room like a couple's massage. Kind of weird. 2) My masseuse (new?) was not great at all. No pressure point work, did not pay attention to where I told her my problem areas were (neck/shoulder area), no feet work and no real work on my legs either. 3) Had to ask her for more pressure 3 times - still no change. 4) Had to submit credit card info about a week prior to the appt so they can add tip. Not used to this. 20%. But may be standard for the area? 5) They say the massage is a $150 massage. Resorts charge more but you get access to the entire spa area. And not the best looking space. Not horrible, but not a spa setting to me. Tips: It's behind Hamburger Annie's (?). Park in the back. It'll be up the stairs.

Wouldn't go anywhere else for my lashes! BROOKE IS THE…read moreBEST!!!! My lashes always look absolutely beautiful, natural, and exactly how I wanted them. Brooke is incredibly accommodating and always making the whole experience so comfortable and relaxing. Always leave with perfect lashes and my lashes last for 3-4 weeks and still looks good, thanks to Opal free!!!! The place is very welcoming and clean, so comfy you may fall asleep. Took so long for me to find a lash artist that I am happy with and I finally found the right place and look forward to every appointment. Appreciate you.

I'd like to be transparent -- the results didn't meet my expectations, and I felt the personality…read morefit wasn't ideal. However, the fee-for-service provided was appropriate. I appreciate the refund and have provided more stars.

Scheduled an appointment for a brow threading with Angie. It was my first time getting my brows…read morethreaded, however I have had them waxed over the years. If I lived on the island, I would definitely go back to Angie. She was personable, relatable, made me feel comfortable right away. I think I laughed for most of my appointment and I didn't want to leave; I wanted to hang out with Angie the rest of the day! I felt like I met my new best friend!! The threading process was much less painful or abrasive than waxing and I liked the fact that I was leaving their salon without red marks above and below my brows from wax! When I return to Kona, I will for sure make an appointment!

Teresa did an amazing job when I got my lashes done last month. I couldn't believe that they lasted…read morefor an entire month! I will definitely be going back to her!

Went in for a gel pedi And had a great service!…read moreQuality products were used, very knowledgeable about nail health. Easy to schedule... Most Important I left my appointment with feet & legs feeling great!

Started getting my nails done as a little bit of personal care during covid and I'll never go back…read moreto bare fingers or toes again! Ashley and Sanoe are so much fun to be around and both have their own specialties but no matter who you're able to get an appointment with, you'll be happier than ever with the results. I've been getting regular gel manicures for just over a year and it can be hard to get an appointment because these girls are extremely sought after. I always make sure to stop in and get "special" nails before holidays and vacations! Will keep coming back as long as they'll have me.

I had someone recommend this place when I needed a last minute wax and it was amazing! I went on a…read morewhim, there was a cancellation and Jill got back to me right away. Clean, friendly and so kind! I cannot say enough great things. I would highly recommend for a first time bikini wax, I normally cringe and squeal and this was not nearly as painful as my regular spot. Prices were reasonable and service was fantastic.

My husband and I always have a great experience at Island Spirit! We can tell the owners truly…read morelove their business by taking good care of us, every time. The massage therapists do an excellent job on our aching bodies; we have tried most of them and walk out feeling much lighter and carefree. We highly recommend getting a massage (or any other treatment). Take advantage of their monthly specials. You will not be disappointed!

Fantastic service and welcoming spa. Owner is so welcoming and hospitable. Their cat is an added…read morebonus!