wow, so where do I start. So I've been going to a chiropractor for many years now and all experiences are different. Not all experiences were good. This specifically was the shortest interaction. I've had but also the quickest relief I've received. Love that when you type up all the information they actually go over it to be sure they give proper care. Well done! I'll see you again soon! read more

Great atmosphere, the rep Alejandro was a great help during my visit. I will definitely be back again!

Im dad i won't be able to go back to this location. Dr Castillo was amazing. He does something with pulling the arm that can get very single bone others can't. They're amazing at this location and very helpful. The only thing negative is the parking lot. Traffic comes in all directions so you have to pay attention when pulling out. I wish they had the same skill level in all locations. I've been to several and this by far was the best when it comes to treatment and service. read more

They made my pain worse instead of better! I'm in agony after my last visit. They jerked both of my legs so hard I can barely walk.

Reckless man was going to crack my daughters neck without reading her medical history of a broke jaw. Loser! Responding to your comment. I did reach out to management when I was there. I was so disappointed I asked to cancel my membership which he refused. He said I would have to go back to the Joint I originally signed up at. I called BS, so I and had a different location to fax a form to him so I could sign it. He was so upset that I went around him in front of him. The manager at that location IS the problem. He's an empty suit. read more

The Joint Chiropractic - Reckless dr And also medical discrimination - Chiropractors Near Me - Universal City, Texas

I understand that the establishment closes at 4. I walked in at 3:55 (knowing that it doesn't take more than 2-3 minutes for maintenance). They denied me because they had one person ahead of me. I don't normally come to this location, and thank goodness for that. Terrible customer service. If you have paying patients, you should accept them. This is our money going to support their existence. I should've just listened to previous reviews. Sad shame. read more

Check your paperwork closely don't believe what they say verbally to you. I wanted to pay for my one visit and they convinced me to pay for a membership and just cancel it before the 4th because I need the few free visits that month... come to find out you have to cancel before the 2nd and they will not correct it or make it right. Doesnt matter what the receptionist and chiropractor said to me in person (because they were both talking to me). I should have assumed they were lying and checked my paperwork dates. Guess that was my second mistake after agreeing to sign up. Now I was charged over $70 again and they don't care to make it right. I ended up using the other visits elsewhere because the chiropractor made my neck worse. I will never go to a joint again - pay more for the individually owned chiropractors get a better experience and honest interaction. read more

Front reception HORRIBLE, TRY Three Rivers Chiro on county line, If they do not recognize you you will sit and sit and sit even after checking in read more

Wow, I am so glad there is a Joint Chiropractic office this close to Randolph AFB!!! I have been having severe back problems for the past week and just couldn't find a solution for my pain and spasms. After seeing two separate Drs an ER visit and a plethora of muscle relaxers nothing could take my pain away... even though my health insurance doesn't cover chiropractic care (Tri-Care Prime) my PA recommending I see a chiropractor. I have heard about The Joint Chiropractic but the closest one a college of mine goes to was on the west side of San Antonio... I googled The Joint and low and behold one just opened up off Kitty Hawk next to HEB. I headed straight over there after my Dr appointment and was seen my Dr Martin. He listened to all my issues and gave me my first adjustment... I immediately felt some release of pain so I signed up for their monthly plan (no contract). He asked me to come back the following day so I did and I brought my daughter with me because of her (17yr) having back pain from competitive cheer. Dr Martin adjusted me once and again and the next day I was actual able to stand up straight for the first time In over a week!! The Joint Chiropractic is a great place to get adjusted. The staff is very welcoming and honest. They are not trying to push you to join them and they have plenty of different plans that you can signup for with no obligations for annual membership. I highly recommend The Joint Chiropractic read more

The Joint Chiropractic - Chiropractors Near Me - Universal City, Texas

I usually avoid practice like The Joint, but after being referred to Dr. Soto by a friend I will see no one else, the level of professionalism and her willingness to identify and explain the issues has me hooked on her. I feel ten times better after being adjusted by her. I do not fill like a number or that I am being rushed in and out like cattle. Which I have experienced at The Joint. I would highly recommend Dr. Soto read more

The Joint Chiropractic is a big corporation with TONS of locations across the states. At the Kitty Hawk location, I've seen Dr. Koolman. Like the other locations, it's not very "specialized" in the aspect that they aren't going to do in-depth patient care and are more focused on those who want a quick alignment, so to speak. No x-rays or exams. Some people may want that but if you're more into the quick "in and out" this place is for you. After your initial $29 assessment ($19 for military), they will likely recommend one of their packages, but they provided a complimentary 3 visit card with no charge (outside of the $19). So, I guess my advice would be to start your "Wellness Package" (4 visits per month with $59 membership) after your 3 free visits. Unless you think you would visit 7 times in one month. If so, the more the merrier! Dr. Koolman is pretty straightforward. It's definitely not for those who are delicate because it can be rough, but isn't chiropractic care used to get to the areas you can't get to yourself? Anyways, I bought the wellness package so I plan on coming 4 times a month to get my moneys worth. I think $59 a month is a great deal! read more

The Joint is an answer to a prayer! Affordable with hours that fit my needs (which I wasn't finding anywhere else), and with several locations to choose from, they are making it possible for me to continue chiropractic care while I attend Police Academy. This is essential for my well-being, health, and pain management during this crucial time in my life. They also gave me a "First Responder" discount which really helps as well. The receptionist and the chiropractor were both pleasant, welcoming, professional, courteous, and comfortable. The adjustment I received was thorough and professional. The wait time was not very long and the chiropractor accommodated my request to apply a pain cream I brought with me to a spot I couldn't reach on my mid-back/shoulder blade. I couldn't be more satisfied. read more

Always professional. Always courteous. Always leave feeling better than when I came! They work with you instead is just wanting you to come all the time. read more

I called ahead of time came in at 5:30pm they said they stop seeing new patients at 6pm. However the 2 people ahead of me will go pass 6pm so I have to come back. Waste of time and the front desk didn't even ask the doctor if they could see me like he said they would. Then offers me the paper work to fill out to come back tomorrow. They are out of their minds to think I would waste my time again. read more

Do not waste any money here. It's a scam, you can never actually see the dr. It's always 2 hour wait.

I came here once for back pain that I had. I left with numbness and loss of function of certain body parts! I've been dealing with these issues ever since although another chiropractor helped get my issues better. I would never go here read more

Amazing service by Dr,Koolman. Definitely recommend him! It is very inexpensive and the offers they got are of epic proportions, great place to rest your back and worries. read more

The front desk lady was super professional and amazing! Vanessa is a great front desk associate! She took care of all my needs and paper work so fast. I was seen in and out. Amazing read more

I've been to a lot of chiropractors in my life as i've had back pain as well as a major jaw surgery contribute to a lot of neck pain. When I came here i came because the joint chiropractor i usually see in new braunfels wasnt there so i decided to try out this location. not only were they discriminating against my mother and i who have health issues and make mask wearing difficult but the chiropractor that did my back was WRECKLESS. he didn't read my profile about my history nor did he act upon it. he didn't see what was out and he didn't feel what might've been out of place or take is time. i have NEVER had a chiropractor adjust me the way he did. he did an awful job and i walked out with more pain than i came with and he started swinging around my neck about to pop it and doing it fast without even feeling around. extremely careless and i told him to get off of me. my history has certain parts of my body delicate and he did an absolutely AWFUL a job. and he has the audacity to recommend more exercise for me to heal my injury. excuse me- i play national volleyball for 4 hours a day and lift weights for an hour in the morning, do not begin to tell me anything related to exercise when in my damn profile he could've read that i do it for multiple hours a day very competitively. i will absolutely never be returning to this chiropractor or location and i canceled my joint membership immediately. no thank you, i didn't need to get more injured through something that was supposed to relieve pain. read more

First time trying this place great staff. Walked in at 6:30 even tho they close at 7:00 and greeted with a smile and got seen fairly quickly. Didn't try to Sale me anything just cared more about my needs which is perfect. Made great recommendations but didn't try to push anything on me. Would highly recommend this place to family and friends. read more

No walkins, must have an appointment. Won't help if your in pain. Go elsewhere if you need the help cause these people won't

Front desk personnel at the Kitty Hawk location working during the day today has ZERO social skills and a cold and callous demeanor. As an orthopedic PA and future MD I sometimes refer my patients to this establishment, but will NEVER happen again as I care deeply about the customer experience so I can't in good faith continue making this recommendation. I know she's an hourly wage earner, but people of this caliber should be kept in a back room. Not at the front desk. As a business owner I would want to know. So you're welcome. read more

Will not communicate. Went in twice with extreme pain. And both times they could see me because they only take new patients certain times. Maybe they should divulge this information on their website. They didn't want to schedule an appointment with me either. I asked when I should come in the first time and they just told me any time except between The hours 1 and 3. Came in the second time and they told me they will not take patients after 3 on Saturday and Sunday. read more

This place is terrible. If you need care you better be a member. I am in extreme pain. Was told they will take me as long as I get there before 5:00. I was there at 4:35. Waited 15 minutes for the counter person to finish her sale pitch to some poor person. I'm next in line and told that they do not take anyone after 5:00. It is 4:50. Two came in after me and swiped their " look at me, I'm a sucker" card. I explained I was there before 5 just to get a reply, "well sir there are two people ahead of you" They came in after me. Never ever will I ever go to any of these fly by night places. The Joint is a great name for bar rooms, restaurants and such. Completely pissed off read more

I went here because I was having severe hip and back pain. It was my first time seeing a chiropractor. They asked me some questions and did an adjustment on my back. X-rays were never taken. In the process of adjusting my back, I had a severe pain in my ribs with a loud cracking sound and have been in severe pain since. Not sure if he cracked a rib or if it's just bruised. He then recommended I come in a few times a week for $70.00 a month. For hurting me? I don't think so. I will not be back. read more