We purchased my wife's wedding ring from a regional jewelry store chain in Oregon. She chose the…read morering not only because it is beautiful, but it is also more original than others we looked at. She was diligent in taking her ring in twice a year for inspections when we lived on the west coast. However, since moving to the east coast she has struggled to find a jewelry store to get it inspected under the original warranty. She contacted the store we purchased it at and they helped her identify a NC jeweler who is also part of the national jewelers guild. The benefit of using other jewelers within the guild is that inspections and repairs are part of the lifetime warranty. The only jeweler in North Carolina that is part of the guild is Saslow's Jewelers. We learned they formerly had a storefront in Greensboro but now it is only their corporate office. The closest locations to us are either Boone or Hickory. My wife wanted to get her ring inspected and resized. She reached out to the Hickory store and Cheryl the store manager was very responsive and helpful. She confirmed we could drop the ring off and they would get it resized. She estimated the turnaround time at one week and my wife talked with Cheryl about the store hours, etc. Last weekend we took the 60 minute drive to Hickory to drop it off. The store is conveniently located within the Valley Hills Mall and lucky for us, across the street from one of our favorite barbecue spots, Hugh's Q. Parking was easy and we entered the mall through the food court. We were able to easily find Saslow's on the lower level. We were greeted by Omi and my wife told him she had spoken to Cheryl. It was apparent that Cheryl had spoken to Omi about the conversation and he was quick to help my wife determine the correct size for her ring and was friendly and helpful. My wife received a call from Saslow's a few days later stating her ring was ready so we took another drive this weekend to pick it up. Once again we were greeted by Omi and my wife is very happy with the new fit. Overall, a great experience and we absolutely recommend Saslow's to others! A huge shoutout to Cheryl and Omi as well.

Bought a necklace from Erin and the service was excellent! She was smiling and willing to help…read morewith everything! Will definitely be doing business there again!

I was looking to buy my wife a diamond for our anniversary and searched online for a good jeweler…read more When I came across Oz's Jewelers, I read several reviews and decided that I would start there, I'm glad I did! Customer service is of the upmost importance to them. This isn't like going to the jewelry store at the mall, this is personal and Oz's look forward to having you as their customer, and they take great pride in providing you the best service and the best jewelry at what I consider are great prices! When I went in, I talked with Emily Ann and gave her my budget price; she didn't try to sell me a nice diamond in that price range, she showed me a great diamond at a lower price, that's customer service! The diamond I ended up with is beautiful and my wife absolutely loves it! Emily Ann even suggested yellow gold for the band (as that's what I wanted) with white gold for the prongs, that way the diamond won't pick up the gold color. The diamond is absolutely brilliant, the colors are beautiful! The diamond I bought is a VS1: By definition, VS1 diamonds are those that are very slightly included. These inclusions, are not even noticeable to the naked eye. After making this purchase I received a very nice gift card from Oz's and returned to by my wife a nice pair of birthstone earrings, she was overjoyed! Thank you Oz's Jewelers, especially Emily Ann, and thank you Melissa for making our anniversary that much more special! I will continue to use Oz's as my go to jewelers! You're the best!

Be careful working with this company, they are under new ownership. It is not the same Oz Jewelers…read more THEY LOST MY ACCENT RUBY, THEY CHIPPED MY RUBY, AND THE PRONG WORK IS AWFUL. I got my ring back a week ago and took it to different Jewelers in the surrounding area and all said, "the prong work leaves alot to be desired" - they were to replace a prong on my sapphire and tip the other 3. There are ripples in the tipped prongs and they are so bad the Jewelers reviewing it would not attempt to tell me which one was replaced. I have had this ring for over a decade, it is well loved and in sterling silver, which is soft but the sapphire is not centered. There is a huge gap and the stone is pushed to one side leaving it diagonal. There are several prongs on the accent setting that needs replacement, that was never even mentioned to me when I brought it in. This ring was giving to me by my father when I was 19, it was 1,000 almost 20 years ago, my father passed in January. There is no amount of money too great for this ring. I added photos so you can see how poorly this ring was done, every jeweler I've spoken with said they would not return my ring to me like this. The stone they lost, I went to pick up my ring and was told the jeweler forgot to put the stone in. Why was my ring not inspected before it was put in a bag as completed? The ruby was not in the bag and they only told me it was lost thr next day, because the color did not match and they had to order a new ruby. THE COLOR STILL DOES NOT MATCH! In the sun you can see how pink the stone is compared to the others. And the ruby below the ruby they replaced has been chipped in the same spot the prong lays on the stone they replaced. This ring is "well loved", it is almost 20 years old. But none of my stones were chipped when I brought it in. There was no mention of a chipped stone when it was brought in. I know there are no photos of a chipped stone because my stone WAS NOT CHIPPED! The prong that broke was on the opposite side of the ring. I've included a photo of how my ring looked before it was brought in. I am devastated this all happened. I'm angry how this was handled. Every jeweler was surprised this was Oz's work and so am I. I will be taking this as far as I can. I'm an accountant, I have money Melissa and the ring you messed up means more to me than you will ever know.

I had heard Dana's commercials on the radio for a couple of years & decided to make the trip from…read moreMint Hill to Newton to buy a Christmas present for my wife. Easy drive up Hwy 16. The sales team was very friendly & helpful; Lori was really great. She asked what my budget was & was there to help me, not push me into spending more. I got to meet Dana & what a nice lady! They gave me a nice discount to help get in my budget. Plus they gift wrapped it for me! It was really worth the trip! I highly recommend them & will be back. Mark Chester, Mint Hill, NC

Specializes in quality jewelry Dana spends time explaining…read moreto you what you are getting and helps give you advice on designs. Over all welcoming experience.

It's nice to be able to leave a 5-star review to an establishment like Garon's. I'm fairly picky,…read moredon't give out 5-star ratings very often, but I feel it's a well deserved rating. Terrific place, with super nice folks who work there. Garon, the owner, is one swell guy to work with. Big jewelry store in a seemingly small building. Lots of inventory from watches to all kinds of jewelry; I can't imagine a person not being able to find what they're looking for there. I just went in for a watch battery. It was not only replaced in a few minutes, but for $8, a person couldn't ask for a fairer price than that. I'm relatively new to the area, and had probably driven by 1000 times before I knew they were there. A friend turned me on to Garon's, and said he's been going there for decades. I was as impressed by the store as I was with its owner and staff. Garon's will most definitely be my go-to place from here on out.

This place is why you buy from small family owned jewlers. I found this place on Yelp while working…read moreup in North Carolina. The ring I got for my Fiancee (now wife) is an absolute gem (hold applause for puns please). The owner Garon, his wife, and Michael were all great. When I found a problem with my ring after purchase I mailed it to them and they fixed the problem at no cost. Considering this involved them actually replacing the diamond with a higher quality one, this is unheard of in modern business. Do not go to Jared, do not go to Zales, go here!

My go to place for jewelry repairs and other needs. I love the small town feel of the store and…read morethe people are fabulous! Check them out, you won't be disappointed!

The gold mine is a beautiful jewelry store with a great selection. Definitely would recommend to…read moreanyone.

In October 2023, I started looking for an engagement ring for my girlfriend. I visited several…read morejewelry stores around North Carolina, but most of them either had limited choices or tried a little too hard to upsell me, which got frustrating pretty quickly. A few friends suggested I check out Sherrill's, a small locally owned shop, so I decided to give it a try. Right away, the experience felt different. The staff at Sherrill's were friendly, patient, and actually listened to what I was looking for. There was zero pressure, and they helped me sort through options that fit both my style preferences and my budget. With their help, I found a beautiful oval-cut diamond on a gold band that felt perfect. A few months later, I proposed and she said yes! What I really appreciate about Sherrill's is that even though it's a small business, the care and personal attention they offer beat anything I found at the bigger stores. You can tell they genuinely care about their customers and their work. I'm really grateful for how they walked me through such an important purchase, and I'll definitely be going back for future occasions. Supporting local businesses like this one truly matters, and Sherrill's has earned my trust and loyalty.

He is very reasonable and will take good care of you. He has went above board for me and I…read moreappreciate all he does. We have bought several things from him and I think he is one of the most honest jewelers out there.

This post is simply a warning to you all seeking future purchases with Bisanar Jewelers in Hickory…read moreNC. Cody purchased my engagement ring from them in June 2017 and gave me the ring July 2nd. I wore the ring 3 months and lost 5 diamonds on all 4 corners and one random on on the halo. We took the ring in and they wouldn't cover the loss of the diamonds. It didn't cost a fortune so we just went ahead and paid it to be fixed. The ring came back just like when Cody gave it to me. I wore the ring an additional 3 months and lost 3 more totaling 8 diamonds in 6 months. I am not hard on the ring at all I take really good care of my things. I never wear it outside or doing anything that will hurt the ring. I wore it daily to work (where I sit behind a desk all day and have a phone to my ear) and out to dinner. I took the ring back to have it repaired for the second time. The manager told me she would have a small wire placed that you wouldn't see around the halo to secure the diamonds. She told me it would alter the look of the ring but I would still see all the diamonds. I agreed because I didn't know what else to do to save my ring. She told me my ring had excessive wear, discoloring and scratches. I couldn't see any scratches or discoloration to my eyes but ok ‍ long story short they took the ring in on a Saturday for 2 weeks I called one week later to check on it and nothing has been done to it. The following week on a Tuesday feb 13 I get a call stating my ring will be done Wednesday. They called again saying the wrong metal came in for it and that it would be ready by the next day. I get a call from the girl Friday who sold the ring to Cody and she said how beautiful my ring was and she couldn't wait for me to see it. So Saturday I go to pick up the ring and the manager pulls it out and says I haven't even seen it and looks at it and said "oh how beautiful" I starred at the ring in complete shock and couldn't believe how hideous they made the ring. I told her while I was there that I didn't like it and the ring wasn't symmetrical and I was not happy. She told me to wear the the ring a few days to see if I liked it. I knew then and there I wouldn't like in an hour, half a day, sleep on it 2 days blah blah. So I came back Monday 2/19 to meet with the owner he wasn't there and wouldn't be until 230/3. So I worked with Lori trying to get a refund back, a new ring just like mine or a trade in. She was determining I wasn't getting a refund back but I could trade it in for a $2700 or more ring and get a credit of $650 for my ring. Or one that was $1596 that was similar to mine. That wasn't flying with me when they were the ones who ruined my ring. I asked her if the owner saw my ring and she said he did. I said he saw it just like this how it's messed up? she stated no and I left it with her to show him. I told her before I left that I wanted the owner to call me. During all of this time she was rude and nasty and slammed her hands down on the counter while I am being very nice and about in tears because they ruined a ring that I loved so much. Later today at 230 I got a text from her saying "Hey Brandi, it's Lori at Bisanars. He said we would do a difference of 650.00. You can also finance the difference for 12 months if that helps. Just Let me know. Thanks!" I responded please have the owner call me. Never heard anything so I called at 415pm and the manager cut me short and said I am not getting involved in this and have nothing to do with it. I kindly asked him what he thought of the ring and he said he thought it was beautiful. I stated you mean to tell me that you would give at ring looking that that to your significant other. How can you let a product leave your business looking like that. He was very rude and wasn't helpful at all. So to you all out there I am sharing the worst experience of my life that is supposed to be the happiest parts of my life that they ruined a piece of. I have photos!

This is a *fabulous* jewelry store in Hickory, NC!!! We are always greeted by courteous staff…read moremembers who are very professional and knowledgeable. They have exquisite and unique pieces that are truly one-of-a-kind!!! The repair service is wonderful!! The owner's are very truthful and honest about each piece in the store. My husband is extremely particular about what he buys for me and trusts each employee to have current and up-to-date information. We only shop at Bisanar's and are extremely happy!!! We'll stop by on our next trip to Hickory and the BEST jeweler in town!!

Beyond outstanding! I stopped in to have a tennis bracelet cleaned, and have the clasp adjusted…read more The owner, Joe, didn't want to accept any money. Professional and friendly. I would definitely recommend this small business jewelry store!

Excellent jeweler & service! Highly recommend Joe & the entire team! Whether you're looking for…read moresomething in stock or have a special request for them to handcraft, this is jeweler for you!