Goldsmiths is one of my favourite jewellers in blackburn as they do a gorgeous selection of…read morejewellery for everybody. Last Christmas i wanted a ring for my partner but they didn't really have anything i had in mind. Anyway the lady who was serving me was very helpful. She showed me a plain ring and explained to me that i could get it sent away to be engraved and have a diamond added to it. I wasn't sure at first but she managed to convince me in the end! When the ring came back it was absolutely gorgeous and looked better than what i had imagined it would. I don't think i mentioned that this was two weeks before Christmas. The lady went the extra mile to make sure i would have it in time for Christmas and she rung me frequently to let me know how the ring was getting on. I will defiantly come here again for any jewellery. I had a great customer experience and would recommend this shop to everybody!

Great staff I picked a watch that they didnt gave in stock but they gladly ordered several in .. a…read morenice store too. As a smaller store they dont tend to have many expensive items actually in stock. Also ordered a Mont Blanc pen from them which is fab.

Terrible experience - would never trust again!! Rang and ordered a specific, in demand, watch for a…read morechristmas present and they confirmed 3 were on order and expected by end of the following week. and that one would be on reserve for me. Sounded very confident and so I put my faith and trust in Atkinson's and didn't try to source elsewhere. Rang the day before due in to check on progress and spoke to the owner. She told me only 2 were due but one was already paid for. I explained someone had promised to hold one for me, she said she would mark that on the board. Slightly concerned I called in 1st thing Friday morning the 22nd when I was told that 2 were due in but both were sold and paid for!!! I had no apology, just told that supplier had let them down. Lousy communication, they either don't speak to each other or just make it up as they go along. I only wish I had NOT put my faith and trust in them and sourced the watch elsewhere. I won't be returning to Atkinson's any time soon!!