I rarely leave reviews, but this needs to be said.
I lived at The James Apartments in Haverhill, MA, for nearly a year and had a terrible experience. From the beginning, we dealt with extreme cold inside the apartment and shockingly high electric bills -- reaching over 3,400 kWh in a single month.
A Mass Save inspection confirmed major air leaks and heat loss, and a licensed electrician found that both the HVAC system and water heater were drawing power constantly, even when they shouldn't be. Despite presenting this evidence, management dismissed the issue and offered only superficial fixes like caulking.
The situation became even more frustrating when we tried to follow up in person. Instead of addressing our concerns, the property manager was dismissive and asked us to leave the office.
Living under these conditions was stressful, expensive, and ultimately unsustainable. We felt ignored the entire time.
I would strongly advise anyone considering moving here to think twice and thoroughly evaluate the unit before signing a lease. read more