Horrible customer service. They sent me a defective item and I wanted to return it. Traci took my number and said she lost it, but ironically all my detailed information was in their computer. They never gave me a store credit or my money back and I had to mail back the damaged item ,over $35 out of pocket. Only after telling them I spoke to a lawyer and told him Iron Place took my money and also kept their item once I returned it to them and was going to give my nothing in return, this was Fraud!! It just so happens a few days later they credited my credit card for their damaged item and didn't even tell me until I looked at my credit card statement.
Buyer Beware, Traci and her staff hung up the phone on me when I inquired about my credit. Traci is not the nice smiling person you see when you want your money back on an item they send damaged. Don't Be Fooled!! read more