Quest Diagnostics, Oakhurst: 2024 Aug 20 (5 of 5)…read more Quest Diagnostic made it so easy for us. We did everything on-line: sign-up, input our information, pick the day and time available, then click to confirm. A few minutes later, we receive an email confirming our appointment. The day before the appointment, we get a text that says to check-in via text when we get there. We didn't need to sign-up or wait at the facility. Moments later, we are called in to get our blood drawn. It's super convenient. I give kudos to the person, or persons who created this scheduling portion. Thank you, Quest. You deserve 5 stars.

Extremely rude /leval of stupidity involved here. I was just dropping off a sample for a client…read more They wanted insurance info which I put into the keyosk . Then they said my appointment would be in an hour and a half. I repeated I am not the patient just dropping off a fresh sample . She couldn't get that through her head. Said I had to wait for my appointment. By then I am angry . She said they didn't had my clients insurance so would penalize her by only billing her directly. I repeated yhe insurance info was just put into the keyosk. She said they don't have info in their system, then what is the point of the keyosk? Also it was strange when my client was called to repeat the sample all info was available at that time. When I went around the corner the rude was just sitting at a desk with 2 people besides me waiting. I think she should be retrained or fired

Rude customer service. They make you call a number to set an appointment, but the operator won't…read morelet you set an appointment. The operator won't even allow you talk to a representative. However, the operator says "walk-ins are welcome". So we walked in again, and the front desk still forces us to leave and set an appointment. It was so frustrating. So people, they lied saying walk-ins are welcome. You are not welcomed unless you've made an appointment, which is really frustrating to do. The best way to set an appointment is through online.

I get my labs drawn here once a month or every six weeks and these girls are the best. Kind,…read morefriendly, understanding and professional experts. It's a busy lab due to Tulare being closed but they make it work.

This place is located behind the E.R. / QuickCare, so drive around the other side of the ambulance…read moreentrance. I was here to have blood drawn for a routine, yearly exam. The phlebotomist was very friendly and did a great job. I didn't even feel it. I am taking off a star because the waiting room was kind of dirty and in need of some serious paint. Each chair has it's own little grease/ dirt spot above it left by the thousands of people who sat there before you did....grosssssssss. Exactly, how many people does it take to leave a grease/ dirt spot on a wall? I just expect anything that has to do with health care to have a sanitary, clean, antiseptic feel and look to it. Great experience other than that.

I had my blood drawn here for the first time today and it was very quick and easy. The phlebotomist…read morewas excellent and very nice, office was clean and there was plenty of parking.

I was in and out in under 10 mins. Sabrina was quick and very welcoming. Typically it's hard to…read morefind my vein and draw my blood but she managed to get it at 1 go.

I must say, this is the most unprofessional quest I have ever been to. As a walk-in, I understand…read morethat appointments are given priority, but I was made to wait for over 30 minutes in the lobby while no one was being serviced. It was unfair and unacceptable. During my wait, I could clearly hear staff members in the back laughing and talking about clients and their personal lives. It was quite unprofessional. Moreover, the establishment had a bad odor, and I had to wear a face mask to try to cancel it out. At one point, a phlebotomy lady came out to assist someone and had gloves on, but she touched the screen, which was very unsanitary.

Date of service : 4/11/25 at 6:40 AM…read more I arrived 20 minutes early (6:40am) bc I wanted to be the first patient in and out. To my surprise there was another patient waiting for the lab to open at 7am. I immediately got in line and quickly two more patients got in line behind me. Total of patients prior to opening =4. I can imagine how annoying this may be for an employee to get to work but the sweet girl working at the lab walked up to the door with a huge smile, greeted us and unlocked the door. We all checked in the kiosk and shortly after were called back one by one. I was in and out within 20 minutes. The lab employee was so gentle and had such a pleasant attitude! I'm so happy the visit turned out to be quick since I had to be at work. The young lady working at this lab deserves a raise for having to work all alone. She's an exceptional employee and I will be back thank to her and of due to my doctor's orders ;)

I love this hidden location. I have come at various times and have never had a long wait. Sometimes…read morethere is only one person on duty, but she is always efficient and friendly.

This place is great! Just make sure you have an appointment…read moreit's easy to do online. If you don't have an appointment, there will be a waiting time because this place gets super busy. My visit was quick and simple. The technician was very friendly and I was in and out in less than 10 minutes. Thank you and great job. The only issue right now is the road construction. When you go north on Armstrong after Herndon take the first driveway in because the second one is blocked

This Quest location is great! It can get very busy so it's crucial to make an appointment. Their…read moreapp is easy to use. I was able to check in from my phone and it alerted me when it was almost my time to be called back. My appointment was on time. Marisa was amazing. She listened when I had a special request and provided great care. She verified everything was correct while also being efficient. I hope to work with her again next time!

Small place but very well kept. Check in is easy on the device when arriving. They were quick and…read morenice when I told them I haven't been to this location but they made me feel welcomed. I will be going back to get my next blood work.

The customer service at this laboratory is horrible. The person working at the front desk was…read moreextremely unpleasant and lacked the professionalism and tact necessary to treat patients with respect and courtesy. Her attitude made it very clear that she did not want to be there that early in the morning, and unfortunately, that attitude was directed toward the patients. I understand that everyone can have a bad day, but patients should still be treated with basic kindness and professionalism. This laboratory may be the closest one to my home, but I would never come back here. I would rather drive to Fresno and receive better service than return to this location. Very disappointing experience. The customer service at this laboratory is horrible. The person working at the front desk was extremely unpleasant and lacked the professionalism and tact necessary to treat patients with respect and courtesy. Her attitude made it very clear that she did not want to be there that early in the morning, and unfortunately, that attitude was directed toward the patients. I understand that everyone can have a bad day, but patients should still be treated with basic kindness and professionalism. This laboratory may be the closest one to my home, but I would never come back here. I would rather drive to Fresno and receive better service than return to this location. Very disappointing experience.

Very fast professional service , I recently went through just - a - poke for a early gender…read moredetection blood test , patty was really nice & knew exactly what she was doing I would rate her 5 stars other phlebotomist that I've used in past sometimes have to poke me a couple times before they get it right , patty got it done the first time , & it was very convenient for me their service is mobile so they come to you at your home which was pretty nice didn't have to go wait at a lab for several hours just to take a 3 min blood draw test!!! Will be using her for future needs and referring her to family & friends!

From the owner: Just-A-Poke provides patients the convenience of on location blood draws and eliminates the hassle…read moreof waiting at the lab. Schedule your appointment and a certified phlebotomist will meet you at your location to collect your specimens and they will deliver to the lab of your choice! Just-A-Poke ofrece a los pacientes la comodidad de realizar extracciones de sangre en su hogar y elimina la molestia de esperar en el laboratorio. Programe su cita y un flebotomista certificado se reunirá con usted en su ubicación para colectar sus muestras y las entregará en el laboratorio de su elección.

Don't bother showing up early for an appointment. They will not take you until your appointment…read moretime. Even with gaps between patient times. Refused to take an electronic version of the Doctor's orders while I retrieved a hard copy. Took me 12 mins to get then did not call her back in. She had to leave after an hour wait. Attendant was cold and impersonal.

This location was above average in service, wait time and the ability to find my veins. I was very…read moreimpressed. Thank you.

Wait six months between appointments for them to cancel your appointment at the last minute. And if…read moreyou do get in, they'll start working on all your teeth before they finish any of them, so you're stuck with years worth of unfinished work. They won't accept emergency visits so I had to pull a tooth myself after their root canal failed and my tooth broke. Then when I finally got in, it was only scheduled as a check up so no real work was done, and they didn't even notice that the tooth that was supposed to get a crown was now gone...

I've reluctantly been forced to update my review of Toiyabe's Bishop Clinic, particularly due to a…read morechange of location and a change of management, resulting in a rating of 3 stars, down from the previous 4 stars. The dental staff continue to shine, even with the change of scenery. If you need your pearly whites shined to perfection, ask for Delanie, the dental hygienist. She'll make sure your teeth shine! The dentists are awesome and are second to none. Full disclosure: I've not had much of any interaction with the medical clinic in Bishop, since having made the choice to go to the Line Pine Clinic. One of the reasons is that they're consistently loaded up, while the staff at the Lone Pine Clinic accommodate my requests quite handily and easily. Also, a severe turnover in medical providers in Bishop also made it an easy choice for me to continue going to Lone Pine. As for the Pharmacy, it is only open to Indigenous American patients. So if you're able to take advantage of this as an Indigenous American, I highly encourage you to do so. As for why my rating has been scaled back, the recent change in management due to what some have termed "interfering board decisions" has not resulted in a positive, harmonious relationship, which is apparent in many of the Bishop staff, unfortunately. When the decision was made to eliminate the Preventive Medicine Department altogether, no public announcement was made nor were any patients consulted on the potential impacts. Instead, it was left to the remaining staffers to inform the patients affected. Such a hastily made and carried-out decision comes across as a sign of ineffectual management, something which often results after a turnover in management. It is with a hope for positive changes in the future that I write this.