Rented a room on the 65th floor for 5 days. It's a bit confusing figuring out whet the lobby is from the parking garage, as they are separate. It would be nice if they labeled the floor number with the parking spot number to make sure there is no confusing. Parking is the shorter entrance as the parking garage goes underground. Look for the yellow clearance sign with two arms and a call button to enter. The parking area or location wasn't really clear on the original notice. We had to go through the parking elevator down to the lobby/concierge. You must check in, input info, take pics of your driver's license, booking info. Need your car license plate. Concierge will fob you to take the elevator up to your floor. It's on the 65th floor and is way at the top. Goes up to the 67th floor here at the Ice apartment building. The room is mostly IKEA and quite cheaply decorated. The night stands and dining chairs have gouges all over the place. The bed is cheap and small. The bedroom and apartment is fully exposed to daylight. There are no window treatments or blinds to the sun or daylight. The glass panels for the bedrooms are just glass. It feels like we are in a fish bowl. Bathroom is quite small, but hopefully functional. The bath towels were wet while rolled on the bed. Looking out and hanging out of your window is quite unnerving. You are way up here. Don't drop your phone. No coffee maker here, but at least there is a water heater kettle. The sheets look dirty on my side of the bed. The dishwasher isn't bolted in, so be careful when loading the top shelf. Crazy to be in the middle of clouds and fog when you can't see the top of the skyscrapers. Different when you are in one of the skyscrapers on the top floor. The elevator on one of the three for the high rise moves quickly. We had to check in at the lobby, that was a bit of a pain in the butt. read more

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THIS BUILDING IS NOT SAFE (ALLEGEDLY) The owners AND hourly staff do not care if you live or die at this complex. Having a medical emergency? Too bad! They will let you die on the floor of their property before they call for help, seek medical attention, or assist you in any way. (Allegedly) This building has the most safety complaints from customers I have ever seen. Even before the 'elevator incident'. I genuinely hope these reviews being left hurt your long term business. And just remember, the internet doesn't forget. Create shell companies, fake LLCs to hide the brand, etc. Make no mistake that when the public has been given the ability to fight back against the wealthy that shit on the working class, we will. I'm sure you're feeling that now (given the lawyers that are FIENDING to take this case pro-bono) read more

The most terrible place to live. Building without the necessary infrastructure, elevators break down all the time, elevators do not function properly. Security guards intimidating residents, disrespectful security guards, security guards stealing belongings in the garage. Homicides, more than one homicide in the building among residents in 2025. Suicide at the beginning of 2026. The building is extremely poorly frequented, building management provides no support at all, no customer service. On the contrary, they do not help you and make the situation worse. In summary, I would never recommend it. It is better to live in hell than to live at Ice Condos. Not worth the illusion of being in front of Centaur, of having that pool and that sauna. The pool and sauna are not even working; to be completely honest, they've been broken for over three months with no timeline for repair. And don't be fooled by the images. The building is horrible, homeless people living in the hallway outside the building, zero security, horrible. read more

Air BnB review- Jul 2022 The Ice Condos was in the perfect location especially for a first time visitor. It is close to the CN tower, Toronto Union station, ScotiaBank Arena, the Rogers center, Ripley's aquarium, the harbor, and more. Everything listed previously was within walking distance. We walked over to the Chinatown/Kensington Market, University of Toronto? distillery district, and St Lawrence market with no issues (if you do not mind walking for 30+ minutes). The condos had a security guard on the first floor of each tower, but it wasn't that securely manned because people usually tailgated into the buildings. Personally, this was a great Airbnb to stay at, however, I would not want to own a condo in these buildings. Lots of people going in and out! Lots of AirBnB guests. If you do not mind that, then this building is perfect! Amenities: -indoor pool -gym -indoor hot tub -sauna -steam room -polar plunge pool read more

Never EVER go here. Building caught on fire, we had to go down 20 flights of stairs. Check in times are super confusing, and the staff is not helpful in the slightest. Also, just read that stabbings and shootings aren't that uncommon here. Jesus fucking christ read more

Pros: Great location on the harbor and across from a fantastic grocery store and Scotiabank Arena. You can literally take the path to shopping and food, to Union station or the harbor without ever going outside. View of the lake was breathtaking. Cons: Tons of airbandb condos which means loud, weed smoke everywhere. Fire alarm went off at 3/4 am three night in a row. Water was literally turned OFF three days in a row. The 4th day there was no hot water. read more

The Ice Condos - Ice tower - Apartments Near Me - Toronto, Ontario

12 York Street Condo Booked this Non-Refundable Unit on Jan 7th, 2023 through Booking.com with a Special Request made at time of booking to confirm a 1am arrival time at the Condo as my International Flight Arrival into TO is 11:59 pm Sunday Evening Jan 22nd, 2023. Booking Confirmation states that I would recieve a notification within 24 hours. I received no response so sent another request on Jan. 15th 2023 to confirm 1am check-in and received an "OK". So, I requested my check-in instructions on Jan 18th, 2023 and was told I would receive them Friday, Jan 20th. I followed up again after no response on the Friday evening (11pm). On Saturday Jan 21st, I received a message at 9am from Kalani requesting my check-in time, which I sent for the 3rd time. The response was "send a message" when you're leaving the airport at 1am and we'll arrange to meet you at the condo and show you around. I have read horror stories of this type of meet-up where people arrive waiting for hours or can't get ahold of anyone to checkin, so I advised that's not ideal as I work at 7am and just want to check-in, grab my key and go to sleep as I would have been travelling all day. Kalani's first concern was about bad reviews, then called me a liar because I advised I requested the late check-in upon booking and told me they were doing me a favor by showing up to let me in at 1am. I told Kalani if that wasnt acceptable they should have advised me within the 24 hours so I could book something else instead. They did not charge my credit card but here I am the day before arrival looking for new accomodations. Pictures of Booking & Text Messages read more

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I'm staying here for booking.com and just woke up from fire alarm pulled and apparently from reviews this happens alot. This is not worth 1500 for 4 nights. Too many college kids with the elevators smelling like beer and sweat. Very small condo , I'm on the 18th floor. If you suffer from vertigo or don't like elevator movement, this isn't the place for you. The jolting the elevator makes one it reaches the floor is alot for me. I don't like here at all, I'm not coming back. That bathtub drain didn't work, an electrical outlet doesn't work.. its ghetto pretending to be nice. read more

From the outside looking in, this condo seems perfect. Ideal location - wedged between the Air Canada Centre and Rogers Centre, excellent views, it's a new building with updated finishes, and walking distance to much of downtown. An added bonus is it's close proximity to Union Station which provides lots of public means of transportation. This all sounds wonderful right? But what viewers need to know is that this building brings nothing but problems. There has been a fire, a major flood, and elevators are constantly out of service for WEEKS. Yes weeks, not days (which is insane as there are 50+ floors)! The Ice Condos consist of incompetent security, inconsistent rules and unhelpful building management. As a tenant here I have talked with MANY individuals in the building who complain about the same issues as I. Many who live here want to move out and those that you see in the hallway are most likely AirBnB-ers. My own security once made me call a locksmith and pay $200 when I couldn't find my key even though I told them I had spares inside. I live alone, have my name on the lease and provided photo ID. Instead of helping me out, even after explaining that my dog was inside, they told me to call a locksmith. He arrives two hours later... After simply unlocking the door, I had to hand over $200. Simply insane - what a waste of both of our time! What kind of building management is this? This building is a joke - TENANTS BEWARE!!!! read more

The Ice Condos - 12 York Street Fire - Apartments Near Me - Toronto, Ontario

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ICE-ICE BABY!!! Excellent location, spectacular views, (overlooking the Rogers Centre) and easy to get to any neighborhood in Toronto. Wonderful lifestyle! {:^D read more

The Ice Condos - Apartments Near Me - Toronto, Ontario

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I stayed here as one of two places on a vacation with my girlfriend utilizing AirBnB. We stayed in the second Ice Condo building on a high floor, while still in a later phase of construction. The location is wonderful, right in the middle of the entertainment district. We were able to walk to pretty much everything in Toronto, or hop in a trolley or train which is conveniently located a few blocks away. Soon the PATH underground trail system will make its way to this building, even more expanding walk-ability options for Ice Condos. The view from the balcony was quite nice. CN tower and majority of downtown as a background to your home. A high floor is a must for the view. Primary clientele of this building is young to mid 20's. Elevators were constantly packed with people going out or in for parties. Not somewhere i would want to live at this point in time of my life, but really not a disturbance for a few days while vacationing. I would be interested in seeing what this place looks like once construction is completed. We were unable to utilize any of the amenities due to the construction, but the final plan looks quite nice. read more

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Currently staying at an AirBNB in a suite with a north view, located on the 36th floor. Building seems very clean and ultra modern. Suite itself is modern as well, although small (600 sq feet), but I won't be spending much time in the room, so it's perfect for a few nights stay. Loss of point is strictly from a security standpoint. When I arrived back to the condo on Sunday night @ around 10:00pm....the vehicle entrance to the underground parking facilities had been left wide open (normally access requires the use of a fob). Not saying the condo building is in an unsafe location, but there was quite a bit of pedestrian traffic and someone out for no good could easily access the parking garage. Also, lighting was very poor on the 5th floor of the parking garage in the elevator area. Lights were burnt out, another was missing it's cover. Although there were signs stating that the area was monitored by a camera, the lighting was so dim that it would render the recording useless. As for internal sound....never heard anyone in the hallway. Only noise was at 7am...but that was construction noise from a site across the street..completely out of control of the condos domain. I would stay here again. read more

12 and 14 york street condos, ice condominiums, are being scammed with fake property managers stealing potential renters 1st and last months rent and deposit (asking for a deposit is illegal). They have working fobs and keys and access to the unit but units are occupied when potential renters try to move in. read more

Visited over the Christmas holiday these condos are very modern, within walking distance of so many things and have an awesome view. We felt very safe in the building, it was very peaceful there, great views of the CN tower, Rogers center and steps from Union Station. Only issue was the construction going on in the front making it only accessible from the back, but that's temporary and not the condos fault. read more

Great location. No issues with the unit and the management team was responsive. Enjoyable stay.

I'm a bit torn with how i feel. The apartment was small but nice. Can't complain there. But the building on a whole is a bit of a cluster f**k. The elevator lines are ridiculous. It will take you a solid 15 minutes to get out or in of the building. During our stay the pool area was shut down for 2 weeks which i know isn't exactly their fault but come on. They also close it for cleaning right at prime time everyday (11-12). Unreal. We had internet issues that NOONE seemed to be able to help with. So i say, if you are popping in and out for a day or 2 you are fine. But long term stay i wouldn't not recommend this place. There is much better down the road. read more

As a resident of the ice condos for almost 4 years, I STRONGLY DO NOT RECOMMEND the ICE CONDOS!!! This is what you can expect: SHOOTINGS, ice condos making the news, high volumes of air bnb guests, loud rowdy parties/neighbors, noise disturbances at ALL HOURS of the night (and day), overcrowded elevators, garbage thrown on your balcony from balconies above, garbage chutes out of service, amenities closed for months at a time "for maintenance", elevators breaking and out of service for MONTHS at a time, sometimes the elevators get stuck when it's windy and unfortunately sometimes people are in the elevator when this happens (if you are claustrophobic please take note), sometimes none of the elevators are in service so you have to take the stairs, people smoking in their units & it coming in to yours through the vents, fire alarms (ESPECIALLY in the middle of the NIGHT... This happens very frequently... the fire alarms get pulled by airbnb, the homeless & random people since ice condos are connected to the path and everyone has access to the building), REAL FIRES, FLOODS and HOT WATER DISTURBANCES sometimes for DAYS. Storytime: Over the Summer 2020 there was a flood on my floor, the contractors demanded I open my door and give them access to my suite so they could put this huge thing on my toilet to drain the water. My door was left open the entire time, I didn't have access to my washroom and I had no privacy. After about 45 minutes when I asked how long it would take because I had to step out and couldn't leave my unit unattended (especially with a pet and in the middle of a pandemic) he replied "how ever long it takes" in a very rude tone. This is one of MANY stories I have living here. This building looks nice at first glance but it was very cheaply made so everything breaks and takes WEEKS or MONTHS to repair. If you enjoy sleeping at night and feeling at peace find another building. P.S. I posted a review on the Ice Condominiums Facebook page a few month ago however the page does not show up when I search for it on my account. That could only make me assume they blocked me for exposing what actually happens here. read more

The rooms are nice but very small with a wonderful balcony. But, the elevators are always out of service and very busy.

I cannot imagine a much worse condo living experience. The elevators are constantly out of order, which means your average elevator wait is 10-15 minutes (up and down), there is no visitor parking (which is a nightmare because there is 0 enforcement on parking so visitors actually park in your spot and, now, you have nowhere to park while waiting for them to leave), and it is full of AirBNBs, the pool is constantly shut down, and the gym was closed for 4 months. I can't fathom why someone would choose to buy a condo at Ice or spend their vacation waiting for elevators here. read more

It's a beautiful view and building itself BUT the property management team is absolutely awful. The garbage and recycling chutes will be out of service, leaving you to have to live with your own garbage compiled in your unit. Don't worry about your safety or security, they let anyone and everyone walk through the doors, fob or not. The elevator line was with no exaggeration 25 minutes. I timed it. The property management office does not pick up phone calls, and will not do the simple task of adding your name to the system as a tenant. What does that mean? Goodbye all my mail, all my packages. I can't buzz people in. If anything were to happen, they aren't liable since I wasn't registered as a tenant. And no matter how many times I ask, they won't add my name to the system, even after I submitted the formal form a while ago (it is literally a 30 second task). When I ask security about what I can do, their only response: "well it's not our job, it's management's". If you are staying here for an Airbnb, you won't have to deal with them. If you are planning on living here, wow good f***ing luck. Don't weigh it by your view or the building's appearance, you'll want to rip your hair out before you can even snap a photo of the CN tower. read more