Usually staff are friendly but not very welcoming. The new boutique is beautiful, but its a shame (and a little funny tbh) that all that space is filled with empty cabinets without any stock to view or purchase. Rolex patek and ap provide them with barely any stock and therefore I will have to buy my watches at market price. Its a shame that they cant get more, when in reality all of these brands could manufacture as many as they want. Aftermarket service is horrible, had my old rolex with them and none of my friends had good experiences here either. Take your watch to another watchmaker for servicing and save on the hour glass tax premium. read more