I love the doctors there, they explain everything prior to doing anything to your animal. They also…read moregive you a price, upon request prior to doing anything to your animal. They are friendly and they give personal attention to your animals. The staff are very friendly and they take really good care of your animals. Their prices are reasonable. My dog Herbie loves the girls there. They're very very clean their. They have a nice waiting area and they have a very nice kazeebo outside that you can sit under while you wait for your baby.

It stinks here--literally--even in the lobby. It was so smelly that I began feeling sick to my…read morestomach. When I asked to see the boarding area, I was initially told no, "due to privacy concerns." WHAT??? Eventually, I was allowed to see it. Note that their web site says, "Come visit and take a tour and see how we fit your needs!" But when I asked for one, they hesitated. I will look elsewhere for a veterinarian.

Everyone there has been simply amazing. We recently had to euthanize our little cat after a battle…read morewith cancer and the support and loving care she received was incomparable. We ended up laughing through tears as Dr. Sam and Sierra worked to end her suffering and their genuine shared sorrow and compassion was deeply touching. Dr. Chris worked so hard to care for Bat and we are deeply grateful to everyone there. Thank you. We can't recommend this group highly enough. Your pet will be professionally and skillfully cared for by people who truly care and go the extra mile on their behalf. This was my son's first cat and they were so sensitive and patient with our fears, grief and worry.

So far, so good. We were looking for a new vet for our very old cat (18 yrs) and were able to make…read morean appointment pretty promptly. The paperwork was very short and painless upon arrival. It is clear that he is reaching the end of his 9th life and will be our first pet to pass on. We wanted to know how to make him most comfortable in his final days, which ORVH was fairly understanding of and gave some good tips. The vet did, however, try to push an abundance of pricey testing on us. If his health deterioration were a mystery and kitty was not the crypt keeper of cats, age-wise, we would jump at testing. I said several times that I was looking for comfort tips and steps for after he passes (or shows further deterioration or pain). The vet tech assisting him was super sweet and understanding and every staff member was very gentle with Binks the cat. The cost for a routine visit was about $75 (no pet insurance), which is comparable to where we have gone before.

Our buddy loves it there. He goes to daycare and stays there when we go out of town. He is always…read morehappy to go there. It is also a great team when he gets sick, they work with our local vet so that he gets the care he needs even when we are out of town. We could not ask for more. Just a great place and great people.

My Newfoundland was calm and relaxed when I picked her up from a 4 day stay. I highly recommend…read moreLittle Lake Pet Lodge, the staff is awesome!!

A great dog groomer!!! Does a great job on my dog . Very efficient and takes her time.read more

Horrible!!! We were visiting a friend in town (we are from Florida) and took our Shih-Tzu to…read moreCheryl's Dog Grooming place. Worst mistake we have made in poor Rainbow's life. Pure butchery!! Rainbow has cuts and abrasions on her neck, sides and belly that are so painful that poor Bo was shaking. We had to take her to the vet in Knoxville (who was appalled that any groomer would treat a dog this way). Rainbow is now on antibiotics and pain meds until she heals up. Cheryl refunded our money for the grooming and for the vet bill but that does not excuse such abuse! We absolutely do not recommend this place. If you love your pet, take it somewhere else for grooming!!!! Update: 7/11/14. Rainbow is not doing well. Has had 7 vet visits so far because she is in such pain and is unable to use her left front leg. The vets believe that when she was probably struggling to get away from this groomer, she must have injured her neck causing this lameness and pain. She is too old to consider surgery so Bo will have to spend the rest of her (likely shortened) life on meds. Again, don't use this groomer if you value your pet!!!! Update: 7/27/14. Rainbow died yesterday. We are so heartbroken and feel that her last days were filled with suffering that could have been avoided if only we had not brought Rainbow to this place. Too sad for words.....

We just picked up our two kitties, Charlie and Bella, from Smoky Mountain pet resort and we…read morecouldn't be happier with their care and service! Charlie is a special-needs kitty that requires daily medication and a special feeding regimen. Jen and her staff were able to accommodate his needs and Jen kept me up-to-date on his status while I was out of town. I will be using Smoky Mountain pet resort every time I need to board one of my kitties. I highly recommend them without reservation!

This was my fur baby's 3rd stay with Smoky Mountain Pet Resort and all 3 times have been 5 Stars…read moreplus! Jen and the entire staff love her to pieces and it shows each time I pick her up after staying here :) At this point, they feel like family to me and my Bella Sue. Thank you guys for all you do and the special love and care you show to my sweet baby! See you all again in May 2027!

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

They do a good job on my dog. I have been using them for 3 years. I vary my dogs cut depth…read moredepending on the weather . The employees are pleasant and very helpful . I would give them a 5 star rating .

I recently took my GOLDENDOODLE to this location as I've been taking him for years and have always…read moreseen good results. I asked for a #4 cut and ended up with almost a skin shave I also asked for a round face round feet and ended up with a shaved face and feet I am beyond upset. The groomer also missed so many spots on his legs and face. They did the complete opposite of what I asked. I do not recommend taking your goldendoodle here unless you know they are experienced.