Appointment time was 9:40 told all rooms full no idea how long it would be. Given more paper work…read moreto fill out at 9:55. Waiting room full staff had no idea what they were doing. recommend going to a different vet.

I'm so disappointed in my visit to ideal vet clinic in oak ridge. I was overcharged by 500 dollars…read moreand no one said a thing. I guess it's standard practice there. It will take me months to recover financially from my visit.

Everyone there has been simply amazing. We recently had to euthanize our little cat after a battle…read morewith cancer and the support and loving care she received was incomparable. We ended up laughing through tears as Dr. Sam and Sierra worked to end her suffering and their genuine shared sorrow and compassion was deeply touching. Dr. Chris worked so hard to care for Bat and we are deeply grateful to everyone there. Thank you. We can't recommend this group highly enough. Your pet will be professionally and skillfully cared for by people who truly care and go the extra mile on their behalf. This was my son's first cat and they were so sensitive and patient with our fears, grief and worry.

So far, so good. We were looking for a new vet for our very old cat (18 yrs) and were able to make…read morean appointment pretty promptly. The paperwork was very short and painless upon arrival. It is clear that he is reaching the end of his 9th life and will be our first pet to pass on. We wanted to know how to make him most comfortable in his final days, which ORVH was fairly understanding of and gave some good tips. The vet did, however, try to push an abundance of pricey testing on us. If his health deterioration were a mystery and kitty was not the crypt keeper of cats, age-wise, we would jump at testing. I said several times that I was looking for comfort tips and steps for after he passes (or shows further deterioration or pain). The vet tech assisting him was super sweet and understanding and every staff member was very gentle with Binks the cat. The cost for a routine visit was about $75 (no pet insurance), which is comparable to where we have gone before.

My Newfoundland was calm and relaxed when I picked her up from a 4 day stay. I highly recommend…read moreLittle Lake Pet Lodge, the staff is awesome!!

We've been bringing our dogs here for over a year now and we've never had a bad experience. My…read moredoggos get so excited to see the people they recognize and it really puts them at ease. Definitely recommend

A great dog groomer!!! Does a great job on my dog . Very efficient and takes her time.read more

Horrible!!! We were visiting a friend in town (we are from Florida) and took our Shih-Tzu to…read moreCheryl's Dog Grooming place. Worst mistake we have made in poor Rainbow's life. Pure butchery!! Rainbow has cuts and abrasions on her neck, sides and belly that are so painful that poor Bo was shaking. We had to take her to the vet in Knoxville (who was appalled that any groomer would treat a dog this way). Rainbow is now on antibiotics and pain meds until she heals up. Cheryl refunded our money for the grooming and for the vet bill but that does not excuse such abuse! We absolutely do not recommend this place. If you love your pet, take it somewhere else for grooming!!!! Update: 7/11/14. Rainbow is not doing well. Has had 7 vet visits so far because she is in such pain and is unable to use her left front leg. The vets believe that when she was probably struggling to get away from this groomer, she must have injured her neck causing this lameness and pain. She is too old to consider surgery so Bo will have to spend the rest of her (likely shortened) life on meds. Again, don't use this groomer if you value your pet!!!! Update: 7/27/14. Rainbow died yesterday. We are so heartbroken and feel that her last days were filled with suffering that could have been avoided if only we had not brought Rainbow to this place. Too sad for words.....

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

They truly love animals and treat them all as if they are their own. They took amazing care of our…read morethree dogs. We appreciate the fact all three were able to share a kennel and had plenty of play time. Highly recommend.

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

Nice retail staff. The grooming people are rude and treat you like an idiot if you ask where the…read morereturns for retail are.

I recently took my GOLDENDOODLE to this location as I've been taking him for years and have always…read moreseen good results. I asked for a #4 cut and ended up with almost a skin shave I also asked for a round face round feet and ended up with a shaved face and feet I am beyond upset. The groomer also missed so many spots on his legs and face. They did the complete opposite of what I asked. I do not recommend taking your goldendoodle here unless you know they are experienced.