Worst customer service of any dispensary I've ever been to. Poor selection. Mediocre quality at best. Terrible staff. So many other great locations to visit. Don't waste your time read more

Jarett was awesome.....I'll come back time and time again...it was really quick.no lines

Where to begin?...I went to this location while on vacation in the area back in December 2019. The customer service was amazing to be honest. My issue begins at checkout, I use my card to pay and they charge me a fee for paying with card, ok fine. The payment goes through with my bank account and they proceed to tell me that I had to pay in cash because supposedly the payment didn't go through. At the moment I didn't think much of it and paid. So I was charged twice for the same product. Fast forward to May 2020 I am still waiting on a refund. I call every week and every week it's a different excuse. Horrible. read more

Horrible customer service!! First time here and forsure last time!!! The bud tender Emma said she accidentally charged us 2 times for something and she said she fixed it before charging us. Bill came out to $216 which was a little off to me because we didn't get that many things so I was like wow okay I guess. We get our receipt and noticed she never fixed the issue and actually charged us 3x for a cartridge. Then we tried getting our money back but "sales are final" wait a minute how are sales final when we didn't even buy 3 cartridges, it was her fault not ours so I don't see how our sale was final when we didn't purchase those things she charged us for. Overall it's a crappy place. California could never read more

We had a concern with our receipt we spoke to the manager and he was great!! He took care of us regarding the situation and made things right. This is the only place I shop, everyone here is great!! I would recommend this location to anyone. Thanks for the help!! read more

Always have the best selection of products, great deals, monthly contest, and knowledgeable staff.

We have only been to a few dispensaries, so we're new to all of this. The employees were super friendly and helpful, and they never tired of our insane amount of questions. We were there for a while and they told us the good deals, their preferences, and were so patient! (Shoutout to Kirsten! (Sorry if I spelled it wrong!) She was our main employee help and was just fantastic!) read more

Friendly staff members. Clean store. Great marijuana. A lot of different things.

As many times as I've been to this location, this time around I wasn't impressed. Thankfully rather leaving without an empty hand we bought a few items to get the employee name to make a review about their horrible customer service. Justin M, was unprofessional and whoever hired him should fire him. For the fact I was asking for specifics on which one had the highest THC for carts all he said "any of them" and 95% of the time he was dead silent as we walked around to see what can be new to us that stuck out. Asked about certain joints and he said the same or "depending which one". Like show us a menu so we can get in and get out like other dispensary?? If working here isn't going to bring good but only for the discount that should be looked into. New or old, practice on customer service isn't hard for a job. At least look upbeat or something. Not a dead board as a plain piece of trash. read more

Will never come back, even though it's right around the corner. Was told twice yesterday by 2 different bud tenders that "Everything has a satisfaction guarantee if you return it in 30 days" Sounds great but they won't honor it. I purchased a Dime Bag scent proof wallet to carry my vaporizer in..it's not even a consumable good. Was told by the bud tender last night I could return it if it didn't fit. Went back to return it this morning. The tender that greeted me said "sure!" when I told her I wanted to exchange it for the next size up. All of the tags were still on it, I had only unzipped it to try to fit my vaporizer in it. NO damage and definitely not used. I had my receipt. She told someone I can only assume was a manager that I wanted to exchange it and the manager read me a BIG list of exceptions to their "satisfaction guarantee" and said it was an accessory and I couldn't exchange it. She then went back to reading her clip board..nothing else said. There are plenty of dispensaries that don't pull shady guarantees on their products. I am now stuck with something that is completely useless for me. Don't tell your customers "everything" if you mean only a very few items. Won't be back, and won't recommend to anyone. read more

I've been coming to this Green Solution for the past 6 Months and every time my experience is getting worse. They're running out of stock, not a whole lot of variety, and their wait times are always long!! read more

CHECK YOUR TOTAL BEFORE YOU PAY THEY MIGHT RING UP THE FULL SIZE VERSION INSTEAD OF A SAMPLE THEN REFUSE TO REFUND YOUR MONEY DUE TO THEIR MISTAKE. If I could give this place a zero I would. My boyfriend and I were shopping for a few pre-rolls and some edibles, and before we checked out I saw they had thc lube which I wanted to try a sample of which was $4. When we went to pay, I noticed the total was a little high but assumed it was taxes plus we did get quite a few things. Anyway, I look at the receipt right as we walk out and realize I got charged $32 +tax for the full size item. I asked the front desk lady if I could get help and she assured me something could be done for their mistake but when the manager in training came up she said I only had two options: get the full size bottle or $20 of coupons (mind you the price difference was more like $27) and refused to refund the difference that was overcharged due to some bullshit new COVID 19 policy being stricter on returns and exchanges. Okay, sure, but I didn't need an exchange! It was THEIR fault! I just wanted the money difference back because I didn't want the full size. When I said I wasn't from here and couldn't take the product on a plane I was told those were the only two options. When I said it wasn't acceptable but eventually I was forced to accept the coupons, she had the audacity to tell me to use them at a different location because I was "hostile"... so like I said CHECK THE TOTAL BEFORE YOU PAY AND BE CAREFUL THEY ARE NOT CHARGING YOU bc apparently the MIT doesn't know the prices well enough to notice she did something wrong and they also do not care if they steal your money. read more

I used to love green Solution when it Frist opened been going here for years but not any longer . 1) price for flower is HIGH. 2) only package flower in 1/16 and 1/8 you find any big buds and if you buy 1/2 or an once you have dozen pre packaged flower containers . 3) flower is super dry ... and when I emailed to complain about my recent visit they don't respond... read more

A generally great place to buy your canna bis very smart people that understand what you need and what you are looking for. A terrific friendly and helpful staff of knowledgeable customer representatives.... They always seem to be able to give you they proper advice from properly consuming atabals to potentially growing your own plants it really is the best of both worlds when dealing with the green solution dispensary is and their customer service representatives I suggest that everybody take their time to see one of the green solution many locations read more

Amazing staff, friendly service, beautiful location and top notch products!! What more can you ask for. Check it out for yourself, you won't be disappointed!! read more

I was excited about a dispensary in the neighborhood but my first visit will be the last. The paper ticket to hold onto for checkout is an annoying step. Waiting in line after check in just to browse took too long. The prepackaged weed is suspect. Also telling customers in Aurora that we legally need to purchase an exit bag is a lie. Learn your compliance regs as this amounts to stealing from customers. When I attempted to give feedback to Sherri, only asking her to pass on the information to her superiors, she nastily snapped at me, interrupted and said she would not argue with me. I am a middle aged professional and only wished to be listened to as most small businesses appreciate feedback. read more