In my mind, I woke up to a real emergency: I needed assistance regarding my heat. Bryant and Eric…read moreresponded before the day was out, found the problem, and made the repair before they had to leave to go home for the day. Both gentlemen were gracious and did not seem to resent my need for them to do "one more thing" before their day could be over. I know they both have families with small children and a list of tasks that undoubtedly awaited them when they got home. Our Canal Winchester Redwood staff is uniformly responsive always, and each has a smile when I greet them. I feel very well cared for as a resident, Choosing to live here is the best decision I made for this part of my life.

So far it's going great. We've been two months and everything is as promised…read more The advantages far outweigh the negatives. The monthly dog fee seems excessive. But, we agreed to it. I think every townhouse has at least one dog. The staff is friendly and they help you discover things like furniture, groceries and second hand stores. They even know the best restaurants. This location is off Diley rd not far from US-33. Easy highway access and cheap gas. The neighborhood is professional and very quiet. 07/24

Office staff does not care about tenant complaints. There are about 20 pit bulls and other…read moreaggressive dog breeds in the neighborhood and they do nothing about them running around without leashes, a child was bitten a few weeks ago because of this. There have also been at least 4 break-ins, fights/arguments with firearms and tenants vandalizing other tenants property (cars). They're rarely in the office or answer the phones, avoid this place at all costs. I have been here only 4 months and it has been a nightmare.

Roaches , no working lights in parking lot, commercial vehicles parked in parking lot. Flithy…read moreunkept grounds. Poor maintenance, outdated light fixtures, tile, and appliances. Broken appliances. Horrible staff. Worst place to live.

Amazing place to raise a family been here for the past 5 years and love it. The amazing people in…read morethe office the ladies are super nice and helpful.

Great place to live ! Nice spacious apartments . Friendly residents . Pet Friendly. Great office…read morestaff. Highly Recommend living here at Overland Park Apartments. From John H. #605

Constantly looking at overflow of a dump site for outsiders…read more Range hood is cheap and washer can only handle small loads. Love the location and office personal but the quality of appliances is very cheap.

Great place to live! Lived there back in 2019-2021. Everyone was very friendly. If I had to choose…read morea place to rent again this place would be on the list to check out.

Worst area for crime and break ins that I've had around Columbus. Stayed here for about 9 months…read moreand my vehicles were broken into twice, windows shattered. Multiple residents talk about having vehicles stolen annually and the crime is RAMPANT! Nearly on a weekly basis vehicle theft occurs here. Property management won't do anything to help prevent this, I reached out to the property management and even their corporate office. They encourage the crime at this point by not activating any preventative measures whatsoever. They also do not honor the Ohio Revised Code for Landlord Tennants nor unbelievably know what that even is. I'd encourage you to look elsewhere!

The best place to live in central Ohio. The management, Jordan and her staff are the reason. This…read moreplace has 4 fishing ponds and it's off the beaten path. It's incredibly quiet and I'm very fortunate to have great neighbors. Every unit comes with either a patio or balcony, so everyone has an outdoor space, unlike many others in the area that charge $100's of dollars more per month. The maintenance is great too. None of this waiting a week to get an issue taken care of, it's normally within a few hours of the request put in if not sooner.

If I could put 00000000 stars I would choose that as I am hugely disappointed so far in how I've…read morebeen treated since moving onto this property. I believed this would be a wonderful beginning to a better life for me and my two children as I had heard wonderful things about this rental property but boy was a strong facade painted which created disillusionment in my mind. I signed my lease in february of 2024 with a move in date of april 16th. I also am a section 8 resident... for one I never received a tour of the facility or a full layout of rules and notices but lucky for me I'm a nerd and I love to read. I also overheard maintenance specifically say since I was section 8 that it didn't matter if the apartment was up to par with how it should be and that I would't care...booooy were they wrong. I am a single mother of 2 children, both whom have health issues.. upon my move in date that was the first time I had seen the place and with my first inspection there were so many things wrong specifically the paint jobs, the carpets needing replaced and also floor boards with nails protruding not even properly and safely attached to the walls. I have a 15 year old who is autistic with scoliosis and a newly 1 year old with major health issues and the dirty carpets have yet to be replaced therefore not allowing me to fully move in and her breathing has gotten worse since being here. and they come in with spray paint to fix the paint jobs and fixed nothing. then wiped out all my maintenance requests as if they were completed. in the lease it states that a notice would be put on cars before tow, first I have 2 cars registered and on my lease and without any notice they towed my vehicle causing me to have to use the only money I had for grocery's In order to get it out. And with me being on section 8 I don't pay full rent and its been adjusted to no rent and yet they continuously charge me close to 2000 dollars each month while section 8 is paying them. I have called and have been ignored, told someone would be by with no avail and still nothing done. I am unemployed doing my best to take care of my kids and provide them as my family is deceased and i've been treated crappy because i'm recieving help from the government. its wrong. I feel isolated and alone. and i'm at my wits in because I don't have money to deal with this. and instead of cutting me a check they credit my account which I never asked them to do and I don't have to pay rent for the entire duration of my lease as section 8 is covering everything. i've called corporate with no return calls. and the manager just does not care and is condescending and has her favorites, there are cars here that have expired tags, broke down, not in visitor parking which I was never shown or told I had to park in and yet their cars are STILL there even now. It is not almost June and still nothing is changing and my daughter has surgery next month followed soon by my son. I start school in July and I'm not understanding why I have been treated so poorly and without any human decency because I receive help from the housing authority. I just want answers, the refunds I'm owed and an apology. also rent is due on the first, but they started taking payments out my account on the 24th of May when section 8 is paying full rent starting the 1st. something must be done so any advice on who I can contact would help tons. if I call section 8 they will cease payments until everything is fixed and i'm trying to give this place the chance it deserves but so far i'm severely disappointed and have no faith. i've waited 15 years for this opportunity and how will I ever get ahead when i'm being castrated without any reasoning.

I never leave bad reviews anywhere but I currently still live here,…read more The apartments look nice, but they have charged me $75 for leaving a trash bag outside my door for two hours that only had boxes in the bag.. $7 charge to pay your rent online Ice all over the parking lot and hasn't been fixed, Ice is built up so badly outside my door it's a safety hazard, if I had a shovel I would start myself. Get complaints sent to my door because my one year old is walking around and doing things a one year old does IN THE MIDDLE OF THE DAY, I called they said it wasn't a night complaint , just day only?? My daughter can only stay calm for so long she is ONE. But when the downstairs neighbor is banging on the ceiling with his broom nothing gets said to him. Because "he is a very nice gentleman" he has came up to my apartment a few times , and it is scary because I am a woman here alone with a one year old girl. Top shelf to my fridge has been gone since I moved in, and they "ordered" it still haven't got it so I can only fit half as much as I would like in my fridge for a $1200 apartment?! Oh and to mention someone literally got shot right at the entrance I can't wait to move out and do not recommended

Extremely slow and unorganized....I waited almost 30min to be greeted even...the representatives…read moremost times, sound unsure...when dealing with customers money, that confidence that you know what you're doing should be there...

Cheaply made apartments, loud and ghetto. Its income restricted so you are dealing with a bad…read moreneighborhood Would not recommend. They also over charge you for a crappy apartment.

Probably the worst place you can rent an apartment from. In the beginning the landlord was…read moreextremely helpful and we basically got moved in and settled in no times. That's when things started to fall apart. To start the list, the people living there are extremely rude, ignorant, and very clingy. There is a parking system where you can only park on car in the front and extra cars park literally 5 feet away but our parking spot would always be taken. I think maybe one of the neighbors got mad because we would park in our spot and they couldn't park their second car their, so they slashed our tires. We went to the landlord about it and he said he couldn't do anything about it and that we needed some kind of proof. The second thing, the maintenance is horrible. We see basically not allowed to repair anything ourselves because that would break the terms and services. We needed our air filter replaced and we called maintenance to come replace it and they waited over 2 weeks to fix that. Our air conditioning broke down and that took over 2 months to fix. Another thing about maintenance is that he is an old unhygienic man which always smells like garbage and when we ask him to fix something he always walks into our living unit with his dirty shoes and walks all over the floors and get them all dirty. That's the least of our worries. The third thing, the landlord has favorites. If he doesn't like you, he isn't going to help you. We reported that our neighbors were really loud one time and he gave them a little warning, nothing too harsh. When we stood up till 2:30am with little to no noise- we got one report from our neighbors behind us saying we were over-the-top loud. Guess what the landlord did... He gave us a warning that if would do anything like that again we would have to be kicked out. The fourth thing, the prices. When we started living there the prices were fairly decent. Then they started rising EVERY MONTH (I understand about price risings) which meant garage prices were also very high. The prices of garage rose $50 every month and we couldn't handle that anymore. Now that doesn't mean it was all bad, the scenery was really nice with a small forest and trail (which we first made but then the lawn company started cutting it out) which was very pleasant to walk around in. The schooling was very nice (Canal Winchester Schools) and other small little details. The pool was always maintained and clean. But the "clubhouse" that was supposably usable was not- EVER. It was always locked up and never used and if you ever did walk in when it was unlocked the landlord said that we have nothing to do here and he would kick us out. Overall, if you honestly wanted to deal with complete BS than you would live here. But if you wanted a more friendlier place I would look the other place. I rate this 1 star out of 5 because honestly his place could do 100 time better if the landlord wasn't such a jacka**.

Im sick of dealing with this, office staff has no empathy, I have already reached out to the City…read moreas my complaints are not taken seriously and I Am as this is starting to affect my sons health.

If I could seriously give this place no stars I would. They completely took full advantage of me…read more and I have developmental disabilities and on top of it they never gave me what I wanted. All the employees are rude, lie and take your money. They never work with you and now have to fight them just to get it off my credit. They told me my rent was 4 if not more different prices. Avoid this place at all costs. I don't want this happening to someone else. I had multiple issues and they rarely if never got fixed.