We've been coming to Capri Jeweler for over 12 years, and they have truly become our go-to for…read moreeverything jewelry. The customer service is exceptional, always welcoming, attentive, and genuinely invested in making sure you leave happy. What really sets them apart is their ability to create the most beautiful custom pieces. Every item we've had made has exceeded our expectations and holds so much meaning for our family. If you're looking for quality, trust, and a jeweler who truly cares, Capri Jeweler is the place to go. We wouldn't go anywhere else!

Wow , if you're looking for a jeweler in downtown and feel overwhelmed with all the choices look no…read morefurther. The entire process was seamless and stress free. I was looking for a particular shape and size and Haygan delivered 100% what I wanted and more. She was so responsive and kept us up to date and custom made my ring in less than a week. Would highly recommend this jewelry shop. I see why they have such amazing reviews.

As soon as I stepped in the door Eli was very welcoming. Asked me what shape and right away he…read more pulled the perfect diamond ! He brought my imagination to life and perfected it for my proposal. Even under the time crunch he did amazing and communicated along the way. When we went back for our wedding bands, we talked about multiple ideas for mine and hers. He matched my wife's perfectly for her engagement ring. I was so indecisive with mine, till I kind of brought out ideas on how I believe I wanted it. When he delivered it blew me away ! Love mine and my wife's rings and cannot recommend Eli enough. Thank you so much for your honesty and communication

Eli is awesome! I…read morestumbled upon him while I was in the building meeting with a different company who showed me some of the worst diamonds I've ever seen and tried to convince me that they were pretty. Eli knew exactly what I meant when I asked for a beautifully symmetric diamonds and not crushed ice. We vibed right away. He has great taste and knows what a beautiful diamond looks like from an ugly one. Because let me tell you, there are a lot of ugly diamonds out there and there are many brokers who will try to convince you that they're pretty! I also really appreciated that he didn't ask what my budget was like so many other places. He focused on finding me not one, but two perfectly matched pairs of diamonds for studs. All of the other places wouldn't show me more than one pair. And you know what? I took both pairs because they were both so perfect I couldn't let them go! Other places told me it was impossible to find 2 old mine cushion cut matching diamonds but Eli did it. And he did it in like 2 days! He called me and kept me updated. When he showed me the diamonds he was super patient as I studied each one. There was never, at any point any sales pressure. He let me think over which pair I wanted without threatening that they'd be gone the next day (unlike Capri). I highly recommend him and wish I had found him before I got engaged!

We had such a great experience at LA Diamond Factory in the Jewelry District! We worked with…read moreMeryvn, and from the very beginning he was incredibly honest, upfront, and transparent about pricing and gold weight. We had been shopping around and comparing several jewelers, and he was by far the most straightforward and informative. Meryvn is also extremely charismatic and easy to work with -- he made what can feel like an overwhelming process actually enjoyable. He took the time to explain everything about the gold quality, weight, and pricing so we felt confident in what we were buying. No pressure, no gimmicks -- just real information and fair numbers. We ended up finding our dream solid 14k gold wedding bands, and he gave us a great deal compared to other quotes we received in the area. The quality and craftsmanship are beautiful, and we walked away feeling really good about our purchase. If you're looking for solid gold bands and want someone who is transparent, knowledgeable, and fair, definitely ask for Meryvn. Highly recommend!

Working with Mervyn was an amazing experience. I had another consultation at a different location a…read moreweek before, and two totally different experiences. From the very beginning, he was incredibly patient, knowledgeable, and thoughtful throughout the entire process. Im someone who values opinions of those who have an expertise in an area, and he has no problem giving us his thoughts and opinion. As we were figuring out what my girlfriend's ideal ring would be, Mervyn offered honest insight, great guidance, and never made the process feel rushed or overwhelming.(not to mention a great price) He truly took the time to understand what I was looking for and helped bring that vision to life, making what could have been a stressful decision feel exciting and enjoyable instead. I couldn't be happier with how everything turned out, and I'm so grateful for his professionalism, care, and attention to detail. I highly recommend Mervyn to anyone looking for a jeweler they can genuinely trust.

My husband had purchased my beautiful engagement ring in 2023, the service then was amazing, and…read morethe service again continues to be phenomenal. My engagement ring was a relatively thin platinum band, and they had warned us that the band would be malleable due to the material. However, I didn't realize how malleable it could get until after I began wearing it. I was so set on choosing platinum because I figured it would be the easiest and most low maintenance material. The band kept losing its shape any time I wore it. It began driving me insane because I needed to come in and get it fixed almost every 4-8 months (depending on how frequently I was wearing it). I started to get anxiety everytime I wore my engagement ring because I was so afraid of it losing shape. I began to wear it less and less and stuck to my wedding band (which is white gold--lesson learned) only. I was also too afraid to go to any other jeweler near where I lived to get the ring fixed because I truly only trusted Bridal Ring's team. Finally, I was done feeling afraid and decided to switch the band entirely. I explained to Zoe, an associate at Bridal Ring & explained the situation. We discussed the different options and ultimately we determined I wanted to switch my band to the lowest maintenance metal I could without losing the integrity and design I initially had. Zoe and the team were so kind. They came up with an idea to switch the band to a yellow gold band & solder my platinum prongs with my diamond onto it. It took a week for us to pick it up. & I am so glad I trusted Zoe and the team to execute the vision because I am genuinely over the moon about my ring. It's just as beautiful as when I first got it & now I'm not afraid to wear it! Thank you so much Zoe and Bridal Ring Co for listening to my desires and concerns. I appreciate you guys so much. I truly recommend them and their team.

Amazing service ! They were attentive and knowledgeable. Helpful in choosing our wedding bands…read morebecause they have a huge selection of engagement rings, wedding bands, and jewelry in general. By far the biggest selection for men and I went to 4 different places for men's rings before this. They certify their jewelry with a certificate and promise a 1 year warranty but you can purchase a lifetime warranty should you choose to do so. Definitely worth the value for their prices.

I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

Love Sam's! Fast, friendly, professional, incredibly skilled…read more I brought in a vintage cluster ring from my grandmother that needed pretty significant resizing from an 8.5 down to a 5, and he did it beautifully without sacrificing any stones. When I went to pick it up, I brought in a watch for servicing and some more jewelry for Cleaning. All of which is completely reasonably priced. I'm really looking forward to having them make a custom piece for me with some loose stones I have. The entire staff is just such a pleasure. I get the impression that regardless of what you bring in, or what you need done- They treat it and you with the same care and respect as they would the Hope diamond. So happy to find a jeweler I can trust!

Sam is a nice man but make sure you do some pricing research in advance. The reviews here were so…read moreoverwhelmingly positive that I didn't look around and got a little bit overcharged I'd say. After dropping my simple gold wedding band off with the promise of a 1 hr turnaround at $125 to have it sized down (he tried to charge $150), I came back 90 minutes later and the ring had clearly not been touched yet. I shared that I'd spent the last 90 minutes researching online and at other shops in the jewelry market and had learned that this service should cost no more than $50. Some places charge as low as $20. I asked Sam politely what the reason was for the steep price difference. He talked about how much time and care went into sizing the ring, and how he used only the best materials so that the cut would be completely invisible. To demonstrate, he began showing me the process, which reinforced my suspicion that when I walked back into the store, he had not yet begun work on my ring. 10 minutes later Sam was done - the work was good, but the seam was indeed visible. After a conversation the price came down to $100. I'm happy, the work is no better or worse than any I have had done before. But be warned that he clearly upcharges for his charm (he's very sweet and complimentary) and generosity (he did a sonic clean on my engagement ring for free). If you want a deal this is not the place. But it's fine otherwise! Not gonna get scalped but not the most price sensitive option if you're in the jewelry district.

David and Jacob curates, high quality Estate jewelry at reasonable prices. Their taste in jewelry…read moreis exquisite! They been in business for over 40, both are respectful, honest, dedicated to their craft, and trustworthiness. I absolutely love this business!

Horrible customer service. You can tell he only helps "certain" type of people. Avoid this place at…read moreall cost if you want to be treated fairly. I went to Sam's downstairs on 6th street and they truly treated me with respect and were able to give me a fair estimate. I ended up giving them my business. They were next in line on the yelp search and they even had more reviews to go based on. Which I'm not sure why yelp has them 2nd after this bum establishment. Hit up Sam's downstairs, great prices and great reviews. They were 3 times cheaper than the quote I got at the mall quick fix location.

If you're looking for very reasonable prices and good customer service this is the place for you…read more Came here to get our wedding bands and they were very attentive and helped us find bands that we liked and affordable. This place is inside all the jewelers in Chinatown on the second floor to towards broadway to your right. They have a variety of different rings and bands, she'll recommend what is best for you and your budget! If you're looking for something affordable and nice this is the place for you! I guarantee you will walk out of there with something you like and affordable! There are parking lots around just a bit of a walk. But it's not too bad..

SCAMMERS. My family is Cambodian like this business and has been shopping here for decades. We had…read morea ring made recently and requested platinum. They switched it to 14k gold, and did not reimburse our money. They tried to lie their way out of it, too. DO NOT SHOP HERE.

Phyllis custom created a ring for my daughter using the stone from my mother's birthstone ring. The…read morefinished product was exactly as my daughter requested, and even more beautiful than we could have imagined. She also took great care in sizing, retipping prongs, and replacing a missing stone in another family heirloom. I would recommend her to anyone who needs jewelry repaired or custom made. She also has a gorgeous selection of jewelry to choose from in her store.

We got our wedding bands from here and love them! I got a 18k gold band with diamonds which I am in…read morelove with. Phyllis was so helpful and patient with us as we made our decisions and helped guide us in browsing when we didn't have much of an idea of what style we were looking for. We loved that she was able to customize designs so we could get exactly what we wanted. Overall, so happy with coming here!

Chris is very knowledgeable and helpful. customer service is top tier i would recommend this place…read moreto everyone! Very professional

The story of how my husband gifted me my dream wedding ring !…read more The process was so smooth and at first I had NO idea what type of ring I wanted. Thankfully, Chris took the time to get to know my style and patiently walked us through every decision, from choosing the perfect diamond shape to explaining the different prong options and helping me decide between a halo, hidden halo, and every little detail in between. He never made us feel rushed or overwhelmed. Instead, he made us feel confident that every choice reflected me. That alone had won us over. We love how passionate he is about his craftsmanship. We truly couldn't recommend you more. Every day, I look at my ring and I'm in awe it's all mine! I get so many compliments on it, and I LOVE every detail of it! 4 years down and she still looks perfect ! THANK YOU, Chris, for creating the ring of my dreams with my husband!