Nice, historic hotel. Definitely in an ideal location if you're visiting Brighton. The newly renovated sea facing rooms are nice, but there isn't the level of attentiveness to detail you would expect at a luxury hotel and the price reflects that. Check in was generic and uninspiring. The table in our room was broken and the cover was piling extensively. I'd come back here but recommend tempering expectations. Brighton is a cool place that should be on everyone's radar. You can tell there's a lot of history here and the proximity to boardwalk and restaurants is ideal. Don't expect a sunny day though. read more

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Room 319 at the Grand Hotel, Brighton is one of the best rooms we have ever stayed in at this pricepoint. The hotel itself is an architectural gem, they don't build like this anymore. The interior designer responsible for room 319 deserves plaudits and awards. The service we have received from the street to our room, has been exemplary. My American wife, is on cloud nine, thank you to The Grand Hotel and the staff! read more

I highly recommend, prime location with ocean front views, housekeepers are attentive read more

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Such a lovely afternoon tea. The tea blends were refreshing and flavorful as were all the sandwiches and petite fours. The scones were one of the best I've ever had. Our server was pleasant and helpful. A wonderful afternoon!! read more

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Really great value for the price. For just over $100 USD we stayed in a lovely decently sized room with breakfast for 2. The location is central, maybe a 15 min walk from the train station, and the breakfast buffet was really great! Everything you could ask for including traditional English breakfast foods, pastries, fruits, yogurt, cereals, and more with fresh ingredients. Would definitely stay here again if we come back to Brighton. read more

The Grand Brighton - Breakfast buffet with oceanview - Hotels Near Me - Brighton, ESX

What a great name than the Grand Brighton, but that that grand at the end. The room was nice but way more tinier than expected, No sea view, which is such a pity in such an hotel. Historical place because of Thatcher obviously, I love the fact that the place is very old and rooms are typically made to remind you that it's an old building, but with a really high standing. About that, I didn't had the chance to experiment the breakfast because I've had to leave the hotel quickly, but I was not really blown away by the bedroom. It was a bit moist, when you have a shower, you can feel the water in the room which is horrible, but the TV is big, such as the bed and I've had a good night. The welcoming part is quite usual, even if I've had a little fight about a booking for an event, but anyway. Would love you to be more smily when you are welcoming someone, even if we're not English, I felt a bit of mistreated. Anyway, would come back if it was cheaper, because it's too expansive for the service. read more

I stayed with my family and a friend and her family. She invited us and said what a lovely hotel it was. She unfortunately didnt have the best experience as she was above a function suite with extremely loud music till the early hours of the morning. She phoned to ask to be moved rooms but there was no rooms available, so basically her and her child had to stay in the room just waiting for the music to stop so they could sleep. The next morning she spoke with the manager who said she could return whenever she would like to for a free stay in a "lovely" room and she gave her her business card with her handwritten email on. We know this because she came straight into brekfast after talking with the manager and told us. She was absolutely exhausted but said she felt what they had offered was fair. We even offered her our room for the second night to ensure she got she got a good nights sleep. A couple of months later, my friend emailed the manager (same lady) to book a room in April! Turns out the manager will not be granting the room as promised and said they will only do an upgrade! How absolutely disgusting!!! That level of service is shocking! To lie to a customer is despicable. It wasnt even her responding, aparently she had left but she passed the message on not to grant the free stay! My friend is now reaching out to the CEO of Leonardo Hotels because of it. Her boy was with her at the time and so heard that he was getting a free night, hence why she picked to return in April for his birthday. Such a shame because we spent a small fortune on the rooms, drinks, food etc there and now will not be recommending to anyone and certainly not returning. If they had just done what they had promised they would have had two different positive reviews and 5 returning customers! read more

Appalling service! My son and I stayed back in December. The room we was in was above the function suite and there was a party. Both me and my son tried to go to sleep about 9pm. My little one was exhausted (after a day at the beach) but we were unable to sleep due to very loud music and the DJ singing/speaking extremely loud on the mic. We literally could hear the lyrics to the songs as well as the boom, boom, boom. I phoned down to reception twice only to be told there is nothing that can be done and that there are no rooms available as they are fully booked. The recptionist said she would leave a message for the manager and I could discuss with her the next morning. We didnt get to sleep till gone 1pm! Also, the room was dull, musty and not at all clean. Needless to say I had one very tired little boy the next morning. I contacted the manager first thing "Katie" and standing at the bottom of the staircase we discussed my complaint. She gave me her card with her handwritten email address on and said to email as soon as we were ready to return and she would provide a complimentary night in a lovely room with a view. She apologised about the noise and the fact it ruined out trip and said a few people had complained. She then went on to have a discussion with my son about the Christmas decorations. I emailed Sunday just gone to reserve the free night for a date in April, only to be told by "Ruby" that Katie no longer works there but the notes and having contacted Katie state I am only being offered a free room upgrade and not an actual stay!!! I emailed back asking to make a formal complaint and how angry I was and to cancel my other booking. Ruby did not respond to the complaint request but sent back a rather patronising email. I am now going to log a formal complaint through Leonardo Hotels as Ruby felt it ok to just dismiss my request. Terrible terrible service to a loyal customer! We were with another family and at breakfast asked what was wrong, we also had a long discussion with a member of staff who worked in the breakfast room about our terrible night. The email sent by Ruby also states to put the refund on a mastercard and provided 4 last digits! I dont have a Mastercard and so it shows they literally do not have a clue what they are doing! Ruby also didnt care less that I said I would be posting on social media and doing reviews on Trip Advisor etc. The people we were with will also be doing reviews as straight after my discussion with Katie I told them about the free night offer and we agreed that was satisfactory for the inconvenience caused. Had it be explained she was only offering an upgrade I would have requested my money back. Maybe she lied just to keep me and my party quiet as it was busy in the hotel, or on the hope I would just forget. What a terrible example to set as read more

Beautiful hotel. Very courteous and friendly staff. Every member of this magnificent hotel seems to be very professional and happy. The breakfast was superb.The bar by the lobby is fun and they serve many interesting libations . We will be back in a few months. read more

The Grand Brighton - Hotels Near Me - Brighton, ESX

Unlike the majority of the reviews on here, I did actually stay here, as opposed to just visiting the bar, which to me in the better part of the place. The room was not a cheap proposition. Therefore, I was more than disappointed when I could not gain access to the room until two hours AFTER the advised check-in time. This was of course after being told that the hotel car park was full and having to find a parking space in that area on a busy Saturday... Things got worse. I was playing a show next door at the Brighton centre and wanted to have some food before soundcheck. So I ordered up some bar snacks for myself and the singer. 45 minutes later, still no food, still no room available, so I cancelled the food and went to soundcheck. When I returned to the Grand, my room was FINALLY ready. Some things get better with the tension of the wait. My room, on the other hand, was not one of those things. I was surprised at how small it was. There was barely enough room to walk between the bed and the furniture. There was no view from the windows, as they were both frosted glass, and even worse, only the bathroom window opened! Which, on a hot Easter bank holiday, made the room stuffy and too hot. The floor boards creaked in most places, which was not such a worry for me, but must have driven my neighbours nuts when I was walking around at 3 a.m. when the after-show party wrapped up. On the plus side, the bed was comfortable and the sheets nice. The bathroom had a real touch of class, but the shower had a tendency to let water flood out all over the floor. Breakfast was tasty, but it was truly chaos in the restaurant. The staff (bless 'em) seemed entirely overwhelmed. Which I would say is the main problem with my stay. I feel that it was the stingy management not employing enough staff to deal with a busy weekend. To give credit to the customer service, my bandmates and I were told upon departure that we should have let them know that we were a band playing next door and they would have given us special treatment. However, that to me is not really a fair solution for all of the other customers who can't play a song. I would love to give the place another chance - I really enjoyed the elegance and 'grand' atmosphere. I just wish that the management would not be so tight with the amount on staff they utilise on busy weekends. read more

From the outside the Grand Hotel looks magnificent and probably was in it's day. Sadly this is no longer the case. We paid £400 a night for a very dilapidated room that was far from "Grand". The room had a distinct stale smell - probably from the 1980's air conditioning, holes in the wallpaper that look like they were patched up by a very drunk and colour blind decorator, food from previous guests on the carpet, very cheap and nasty uPVC windows and balcony doors that don't do anything for quiet nights sleep to not hear the very loud music from the bar across the road..........this is the bar the management don't tell you about before you book and pay £400 a night to then not sleep and should you dare to complain to them you'll be met with a very stern and rude response - shut up and put up. You'd be better off paying £32.95 for the NCP multi-storey car park round the back of the hotel and sleep in your car. More read more

I have bit of mixed emotions our our stay in there. The room was really nice with gorgeous view but after paying over £1000 for 3 nights the whole experience wasn't as luxury as we've expected to be. 1. The room wasn't ready at check in time...we had to wait for over 30 min at the bar and we weren't even offered a complimentary drink 2. The bathroom ventilating system didn't work...causing any smell to linger there for hours 3. The bathroom curtain had a badly washed off big blood stain on it 4. There was an used diaper on our terrace (tbh i can understand that the cleaning stuff didn't notice it when cleaning the room, as it wasn't visible from inside) On top of everything the hotel's manager reaction, when we complained about our room was highly inappropriate. However other aspects of staying there were brilliant therefore I decided to give it 3 stars instead of 2. read more

I've been to a couple of fantastic wedding receptions here and in the summer, we always pop in for a drink as they make the most amazing champagne cocktails. They're not cheap as you can imagine but if your feeling quite fluch and fancy treating yourself, its worth every penny. The surroundings are fantastic - really comfortable and the atmosphere makes you forget that in actual fact, you are completely skint! If you go in on a Saturday, try and get there for around 4pm as they usually have a guy playing old Gershwin songs on the grand piano in the bar. Brilliant! read more

Went for Afternoon Tea with the family, while on Holiday in the UK. It was quite the experience. We were about 20 people, walked in and the staff was more than accomodating....they pushed together a bunch of smaller tables just to get us comfy. It was really sweet. We, American kids, got schooled by the adults in the family (from the UK) on what Tea Time really is and all about a nice Afternoon Tea experience. It was great. Loads of amazing teas to chose from, wonderful pastries...and I snuck a beer in there too. :) Nothing but great things to say. I would advise it very much. The Hotel is just beautiful, decor is stunning and the views are great. read more

A lovely location for a relaxing drink while sheltering from the rain! I had a virgin mojito for only £4 and was offered a generous bowl of mixed nuts and the best olives! read more

The Grand Brighton - Hotels Near Me - Brighton, ESX

Lovely friendly professional service. Great room (non sea view), and amazingggggg buffet breakfast! Would come again just for that. Thanks!

Shocking communication between Expedia and The Grand. There was a glitch on Expedia's website and I had to pay twice. I booked for the 21st and it booked me in for the day I made the reservation on the 14th. I didn't get a confirmation email. I've used these sites for donkey's years so know it wasn't me. I didn't sleep well either as I kept waking up in the night as it was noisy. For the lol, here's an image of my view: http://postimg.org/image/8btfp4dtr/ If the link doesn't work, it was a brick wall, pipe and spikes! I didn't pay the extra £100 for a sea view, but I wasn't expecting that! read more

When I decided to attend a writer's workshop in Brighton, England, I wanted to stay at The Grand Brighton Hotel. I'm a fan of interesting architecture and Victorian furnishings, and the hotel is right on the sea--my favorite place to be. But by the time I got around to making my reservation, they didn't have a complete week available, so I had to stay elsewhere. Instead, I opted to have Afternoon Tea on the terrace after I arrived. I gathered from the advertising that the terrace was either open or looked out on the ocean. Neither was the case. It was in the front of the hotel, but there were regular windows looking out on the sea, which were shuttered! I so wanted those shutters gone so that I could have a clear view of the ocean. However, the room was lovely, with bright, cheerful greens and a modern décor. As for the afternoon tea, the food was just so-so, even tasteless. The salmon sandwiches, also bland, lacked the taste of salmon. The tea, however--Napoleon in my case--was superb. Regardless of the food, and even without the sea view, the experience was lovely, especially *after* I finished afternoon tea. The hotel itself was gorgeous; I do want to stay there if I visit Brighton again. And most of all, Maria, one of the employees of the hotel, made my experience just perfect. She was friendly and gracious, and when she saw that I was taking photos of the beautiful lobby, she asked if I would like for her to take my picture there! Such a kind gesture. The picture she took of me standing by the piano (I am a musician) is one of my favorites of the entire trip. Because of Maria, I will always have a fond memory of The Grand Brighton. Maria, if you ever come to New York City, please look me up so that I can return the favor. And Grand Brighton, you have a wonderful employee there. So let's see: food average, tea terrific, terrace view obstructed (get rid of those shutters and open the windows!), gorgeous hotel on the beach and wonderful employee named Maria! read more

So far, not so good...spectacular room but lousy service I checked in to The Grand this afternoon and, after a quick walk through the Avenues, stopped by the hotel bar for a cocktail. The hotel was finishing up afternoon tea, so the room was pretty full. I sat at an open table and a server came and took my order. While I was waiting, another server came and told me I had to leave because the table was "reserved" and "they are about to arrive". There were no signs posted. She did not care that I was a hotel guest and made no provision for an alternate seat so I had to find a space at the bar (not my favorite). I got a delicious Bloody Mary then made my way up to the room (which is beautiful and has a stunning view). I freshened up then walked down to have an early supper. I walked into the dining room and asked for a table for one. I was told the restaurant was closed for another 15 minutes. Since there were people in the restaurant, I asked if I could hang out until they opened and was told "No. Only in the bar" The Grand is a beautiful hotel situated across from the beach. It's a shame that the service leaves a lot to be desired... read more

The Grand is a real institution in Brighton; fantastic location on the seafront, very interesting history, especially the past 20 years and beautiful building. There are some better managed, better value hotels in Brighton, but it is quite special to stay there even though the interior is a bit faded and the staff can be fairly un-attentive. Try to get room or a suite with a sea view - those are really special. Skip the restaurant though, there is no real reason to eat there. read more

What can you say about the Grand? It's just heaven! Fantastic service, great cocktails at incredibly reasonable pub not hotel prices, and fabulous food. The breakfast buffet is absolutely amazing, offering everything you could possibly wish for, and if you do think of something else just ask and it will appear. The dinner, bed and breakfast package is perfect because the food you get in the restaurant is top notch, and for one night at least why leave the hotel?! Make sure you get a room at the front with sea views, glorious to wake up to in the morning. The deluxe rooms with huge 'super king' beds are amazing, with all the facilities you could need. Go now and enjoy!! read more

Stayed here with my family when they came from California to visit me. The hotel staff was very attentive and friendly. When I arrived, my bag was taken up to my room right out of my cab. We had two beautiful suites overlooking the sea. The beds were nice and the rooms were very classically and tastefully decorated. The morning breakfast was pleasant as well with all of the typical pastries, eggs, fruits, etc.; we left full from the buffet! When it came to dinner and driver reservations, the concierge took care of everything for us which was wonderful. The bar had a pianist to accompany the delicious drinks, which is always a plus as well. Very nice staff and an absolutely gorgeous hotel! read more

The Grand dominates Brighton Seafront, its big, it has flags, you can see it even if you stand on the very last plank of Brighton Pier. Stylistically the Grand is a cross between a palace and a british suburban conservatory. On the one hand it has big ceilings, big stairs, big hallways and a gaping view down the middle of it all that will turn your stomach, on the other hand it has the colour scheme of an unfashionable member of the royal family, a strange ensemble of over-sized vases dotted around the arcade-esque frontage and picture frames that are not quite the right size for the walls. The bar was pleasant and the cocktails are adequate, though they could probably have done with a new piano player and some interesting tablecloths. Breakfast was fantastic, an epic buffet. This was one area where eclectic taste seemed to pay off, though the silverware fell apart a bit when I was serving my mushrooms. For something so grand, the Grand Hotel is charmingly off-kilter, but the views from the balconies, the prime positioning and the friendly staff help to keep it as an A-OK choice if you are not worried about your wallet or being slightly outdated. read more

Had afternoon tea on Friday. Sandwiches & cakes were alright. But, was disappointed that the pot of tea was 'TeaBags'. I was appalled for a grand place like this served TeaBags. We could have tea in any other place at this rate. This was a special birthday and kind of spoiled it. read more

Cards on the table...I haven't stayed here. I have however had a drink in the bar and it is on that basis that I am writing a review- to encourage all those looking for a nice place, even a special place to have a drink to try out The Grand. It's the right place for certain occasions- particularly if you are celebrating or treating yourself but want somewhere more mature, more...well..grand. The lobby is lovely with high ceilings, ornate architectural details and the requisite plush feeling. The bar on the left from the lobby has several rooms- one with a fleet of elaborate sofas to sink into with a g&t, the second with a sleek bar. I remember deep cream carpets, beautiful flowers and I think chandeliers. I chose to go there though because of the sun rooms on the front of the hotel. In the morning the glass enclosed sun rooms are given over to breakfast and one end had groups eating decadent cream teas when we arrived at 6pm for a cocktail. We were led to a table right at the window and were given long drinks menus which we perused whilst looking out to sea. I had a delicious mojito- charged at the usual extortionate hotel prices somewhere between £8-£10. It was lovely though sitting with our drinks looking out at the sun going down over the sea...nice for a special occasion. I liked to think also of all the politicians who had probably sat there in the past during party conferences. read more

The Grand Brighton - Photo courtesy of the Grand Hotel website - Hotels Near Me - Brighton, ESX

So, I turned up with my new mobility scooter as I lost my last back brace in the premier inn and the hospital didn't issue me another free one as i'd already used all the free ones up. Anyway, So I rolled up 'in my new whip' (As they say these says!!) and instantly got told I would have to switch onto one of their mobility scooters just incase mine contained any weapons. I had to leave my brand new scooter which I had purchased from Clearwell Mobility outside!!! What is some "Gangsta" took it!? Anyway, I entered my room to find the Taxi driver that was banging his car outside the premier inn inside my room. I thought i was going crazy but no, there he was. And even worse, he has the ice cream truck parked out on the balcony!! By now I just needed a Mr Whippy so tried to step out on the balcony but mr taxi man was like no. It's mine!!!!! He then PUSHED ME OFF THE BALCONY, Catapulting me onto Brighton Plaice Pier and into someones carrage on the crazy mouse. My neck completely snapped! At least I didn't go into the sea! After I was left out of A&E the next day I was told to never come back! Anyway, I went back to the hotel to get my brand new mobility scooter and they kicked me off the premises. NEVER AGAIN! read more

Stayed on as disscounted cheapie night deal. Room fine, no probs whatsoever.....indeed was very nice. The great british classics (Food) in the restaurant was one of the most, perhaps the most, boring dining expierience i have had for some time. Don't get me wrong, actually i have no problem with a prawn cocktail and a grilled steak.....done well, done very well. Actually is was very average indeed with the main course alone costing circa £50 inc the additonal (Addtional cost) of veg and potatoes. Not whinging about the price either. Average boring food, served in a boring environment by boring staff. However, hardly a member of staff who could speak english, and due to a lack of confidence they hardly made any customer conrtact whatsoever. It was nothing short of "like watching paint dry." Restaurant is way, way over priced. The management should take £200 quid out of the till, walk in to Brighton and see what the young boys are doing! (Or just over the rd, and excellent restaurant right in front of them) The restaurant business in Brighton is young, trendy, vibrant, good and very competitive. The grand is not even in the race, not even on the starting line. It just makes you wonder what on earth the mangement do? Breakfast excellent, yet again hardly an english member of staff, or more importantly a member of staff who could communicate with me, an englishman, in english, in my home country England!!! Is this too much to ask? Don't want anyone getting the wrong ide, i have no problems (non whatsoever) with staff from overseas. I do however, have a big problem when it seems almost impossible to communicate the most basic requirement to a member of staff because they can not speak English, not one of them, not a few of them.....but the vast majority of them! You know as a customer id like to speak to staff, bit of banter, bit of fun....not possible at the Grand Brighton...well, not for me. read more

Best place I've ever stayed. Just been for the weekend with my husband and two boys aged 14 & 11. We all had a great time. They enjoyed reading about the 1985 bomb from the thatcher days, and they liked to explore the hotel looking at it's fabulous ornate decor. We stayed in a king suite looking out over the sea with a large balcony, bed was really comfy like home from home beautiful crisp sheets. I'm used to a super-king at home so find it difficult to down size but this did not disappoint. Had afternoon tea and champagne delivered to the room well worth it lovely selection of cakes and sandwiches. Breakfast has all the usual choice you expect at a hotel english, continental and plenty of cereal. Bar was also pleasant to sit and drink at I do enjoy people watching all those people so far up themselves. Hilarious!! You can drink till very late not sure when last orders would be we stayed until 1.30 on the Friday and they still had a lot drinking. Would definitely return again loved. A little pricey but worth it. Try the Pavel indian up past the pier well worth a visit. read more

The Grand Brighton - Hotels Near Me - Brighton, ESX

The Grand is still a fabulous hotel. The rooms can be small and very expensive, but the decor is amazing and the service outstanding. The room I stayed in was small but nicely done and has everything you would expect, very good quality shower gel, soap etc. The room had an electronic mini bar which charges for an item as soon as it is removed, whether you consume it or return it to the bar, be warned. There is a very nice bar, but pricey. The food at breakfast was of good quality and well cooked, try and get a seat in the conservatory with views out to the beach and sea. read more

MOLD AND MILDEW IN THE ROOM!! Our room had a new bed and not so nice view of a brick wall (but hey you're not there to look out a window). When we opened the bathroom door there was a strong smell of mildew and there was mold in the shower. When we told the front desk, the man just shrugged and gave a half heart apology. The next morning a different person gave another half hearted apology and said they would look into it. I didn't pay a good amount of money to have a moldy hotel bathroom. Only reason for two stars is because of the location. Will not be returning there. read more

The Grand Brighton - Part of the mold in the shower. - Hotels Near Me - Brighton, ESX

The easiest way to sum it up is, I was expecting more. The staff were friendly and polite when approached, but didn't really make that extra effort you associate with 5* establishments. The room was pleasant, clean, modern-ish, but was very small, especially for the price, however this may just have been the room we were in, you never know. Breakfast too was dissapointing, there was a wide sellection but not a great amount, so with a room full of hungry diners you missed out on a lot. This is not to say the food wasn't good, indeed it was of a high quality, but replenishment was slow and on both mornings there was just not enough of certain items for the number of guests. This is a nice hotel, but that is as far as I would go. read more

fantastic hotel.

Fabulous looking hotel that feels special when you walk through the door. The rooms, however, do vary considerably with some considerably lacking in space. The breakfast is superb, with a buffet consisting of just about everything you could imagine and more. As the dining room overlooks the seafront, it is worth staying here for the breakfast experience alone. read more

This is my favourite seaside home from home! terrific sea views, right on top of the action, yet you can ony really hear the noise haging out on the balcony. I love the bar there too. read more