Nice atmosphere, quick and plenty of open appointments! Consistently pleased with the cleanliness…read moretoo. There are student and military discounts too. Alexis in particular is great to see. She's fun to chat with and quick (quick being important when you're getting hair yanked out).

Went in to get my eyebrows done. Had stopped going there and went to Newton instead because Jess…read morehad totally cut a strip out of my eyebrow last time. (Like 6 months ago). So I decided to try it again. I walked in and she's wearing 2 masks and is super awkward and smells like smoke like usual and she asks me if I am using retinol. I have been using it for ages and never had an issue. Tells me she can't do my eyebrows and that's it. Thanks and goodbye. She could lose her job if she did it. I have to be off retinol for three months in order to get my face done. I told another European wax i had been on retinol and they said it was fine. This is absurd and I will never go back again.

Today I had my first Hydrafacial at Skin & Body Spa and I cannot believe the incredible results…read more From the moment I walked in, I was blown away by how beautiful the spa was. The atmosphere is so peaceful, luxurious, clean, and incredibly chic while still feeling warm and welcoming. As a postpartum mom, I've been battling hormonal acne and congestion, and Julianna gave me such an amazing experience from start to finish with my first Hydrafacial. She was incredibly kind, sensitive, compassionate, encouraging, and positive. She truly listened to my concerns, made me feel comfortable, boosted my confidence, and understood my needs throughout the entire appointment. Julianna is hands down one of the best estheticians I've ever experienced, with such a warm and amazing personality. I'm a singer/artist constantly under stage lights, cameras, heavy makeup, and performing, and this gave me such a huge boost of confidence going into a full weekend of performances. I genuinely have not felt my skin feel this calm, smooth, and uncongested in YEARS. I highly recommend Skin & Body Spa and especially Julianna. I genuinely cannot wait to go back next month. Thank you again, Julianna and Skin and Body Spa!

Had an AMAZING and successful first time ever hydro facial with Becca. She was awesome! Becca…read moreanswered all my questions during the facial as I was a first timer. She even gave me a run down of my current skin and suggestions for what my game plan should be for a new skin routine moving forward. The hydro facial itself was satisfying! I loved the suction wand that removed all the gross clogage from my pores. It felt so relieving afterwards and the final after facial feeling was incredible. I felt like two years of crap was removed from my pores! I will definitely return for more routine facials in the future!

Wow! Thoroughly impressed!! Marsha was punctual, professional and expertly qualified. Clean and…read morecalming location, but she is no-nonsense and gets down to work with minimal chit chat which is actually super cool. Bring cash for a tip as they do not take a credit card (which makes sense because then they don't get it all after paying a fee). Just bring some and be thankful you didn't have to do whatever services she provides by yourself!! :) Highly recommend. No photos on this one. he he

Very professional team! Highly skilled and extremely comfortable experience with Marcia.read more

Realllllly liked this place and wish there was one next to my home in DC!…read more I didn't have high hopes for a spa in a strip mall but wow, once inside it did not feel like we were in a strip mall! The attendants were so nice and accommodating and they have your locker personalized with your name on the outside and robe and slippers on the inside. Tea selection was great and nice touch with the warm neck wraps. The true winner and standout was my masseuse, Wes, what a gem! My cousin and I both had him back to back and he is very talented!! Really gets in there and listens to the client. I would love to go back to him every week!! Thank you again for being so good to us!

Awesome I had an…read moreexcellent facial. The vibe is so calming it's hard to not relax. A perfect retreat for a me day! Self-care is the best care. I had an age defense facial by Camdyn-I highly recommend her!!

AMAZING. This was my first facial and now I'm worried the bar is set too high that nothing else…read morewill compare. Laura was so friendly, she explained everything in the beginning and answered any questions I had throughout the hour. I was so relaxed afterwards I could have fallen asleep as soon as I walked out the door. The name Hidden Gem couldn't be more accurate!

I have been to Hidden Gem many times over the past few months for both lashes with Pallavi and hair…read morewith Lana and every visit is the same: high-quality service, very calming atmosphere, spotlesslessy clean and extra touches that go above and beyond like warm towels and soothing music. Just a great all around experience each time.

Katie is great!! I had come to this place years ago for electrolysis and decided to revisit for my…read morefirst facial. I went with a maintenance clarifying facial. Katie was thorough and made my experience personal and comfortable. She used specific products based on our conversation and her analysis of my skin, and left me more knowledgeable about what my skin needs. It felt nice to be seen and invested in. I even ended up purchasing a couple of products per recommendation and after using them for a while now, I love them! My skin felt so good after, and LOOKED good too. It felt good investing in myself, self care is important!! I felt really taken care of in the hands of Katie, she's truly an expert!! I will be back for more services, especially another facial!

Whomever I spoke to on the phone was incredibly short tempered and quite mean. It really upset me…read more I called to book an appointment and wasn't given the time of day. Not sure if they were just having a bad day, but I did not feel welcome here. Will not be returning.

I wanted to write an update to let Yelpers know that Radiant is still 5 stars! My appointment with…read moreDanielle was terrific, quick and thorough, they have online booking which is VERY helpful and the hours are fantastic. The salon is immaculate and well-located, I live in Watertown and it is a quick 9 mile drive with plenty of parking.

Betsy and Katie are amazing! They always keep great conversation that distracts from the pain that…read morecomes with waxing! I will definitely be back!

Stacy C does a wonderful job coloring my gray roots. From the very first visit she decided to let…read morethe color sit a bit longer, as I color it very dark brown and the grays can be stubborn. The Kevin Murphy color does not wash out. The salon is easy to find, plenty of parking, clean and the front portion is a neat boutique, called The Vibe, which has a lot of unique items made by local artists. I was in an out in under 90 minutes, which included a blow dry as well as the root color. $110 is very reasonable, and you can pay with credit card. I tip with cash though. It is very convenient to book online, the app is intuitive and reminders are sent prior to the appointment. Stacy has a warm personality and is a great stylist and I trust her completely with my hair :)

This was my first time coming to Elite and I was instantly amazed by the fun and aesthetic…read moreatmosphere. The Vibe Boutique at the front of the store has so many great items, especially gifts for friends and family. I scheduled a last-minute style appointment and Karen was luckily able to squeeze me in. She was so friendly and fun to talk to. She did my hair wonderfully and went above and beyond with making sure everything was the way I wanted. The price was definitely more expensive than expected for a style cut, however, I had no problem paying the price because my experience was so great. My hair looks awesome! I will absolutely be coming back.

I am a top customer of the Chelmsford location for buying services and products, and only thing…read moreeven more highly of my experiences each time! I always appreciate the special service and support provided to me by Mary Kate. She is highly responsive, very personable, and ensures that I receive prompt attention. I appreciate her very positive attitude. This makes an amazing difference as a customer since I originally started going to EWC at another location originally. Thank you for all that you do!!! For services, Lauren is a master!!! I can't say enough about her work and appreciate her highly positive attitude, focus on comfort, and attention to detail. I trust her completely to do an amazing job. Thank you for all that you do!!!!!

We had an extremely disappointing experience at this establishment.  The front desk attendant,…read moreJocelyn, was not only combative and condescending but also consistently rude throughout our interaction. We arrived just three minutes late, only to be subjected to an unnecessarily lengthy lecture on their late policy. Even after we assured her that we understood, she continued with her reprimand. Despite multiple requests for her to stop, she persisted in chastising us--right in front of a crowded lobby. When we calmly pointed out that her behavior was unprofessional, she dismissively responded that we didn't have to stay if we didn't want to listen to her. As if that wasn't enough, she then spoke about us openly to her coworker while we were still present. When we informed her that we could hear her, she flatly stated that she didn't care. This lack of discretion seems to be standard practice at this establishment. During our time there, we became unwilling participants in overhearing details about other patrons' procedures and Jocelyn's personal opinions on them. At full volume, we learned that the next client was receiving a Brazilian wax, followed by Jocelyn's loud and unsolicited commentary about how "gross" she found such services. In summary, if you're looking for a reception experience filled with lectures, public shaming, and eavesdropped commentary on your personal choices, then this is the place to be. Otherwise, I suggest you look elsewhere. For the record, the wax itself was excellent. Service date: 10/18/24. Appt time: 6:30pm & 6:45pm PS: if you were the Brazilian appt after us, you should probably call the manager. Jocelyn did not speak kindly about you.

Sunitha is very meticulous and always does an amazing job! Whenever I need services, she usually…read morecan offer me a same day appointment. I have been seeing her for the past 4 years and I have never once been dissatisfied with her services. I would rate her more than 5 stars if I could

Needed quick eyebrow threading, up in Nashua for a friend's wedding. Lives up to the good reviews…read moreon Yelp! $7 for eyebrows, located in Fancy Nancy's, third door on the right down the corridor - ladies at the front will direct you. Knock on the door to let her know you're there and she'll come grab you :) Back to my eyebrows - she did a great job and is really quick!