Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Came to notarize a document, was in an out in less than 10 min. Super easy, way better priced than…read moreUPS and convenient

I have been a customer for over 20 years, since they were Lexx insurance. I recently had a terrible…read moreexperience with the Concord office. It's taken them over a month to move offices. In the meantime I've been trying to get in touch with someone to go over my policies and make some changes. No one will call me back. Not Taylor, not Sean the office manager...I even tried to get an appointment at the Cambridge office and no one called me back. It's pretty obvious they don't want my business. I'm in the process of changing agencies. I don't recommend them at all. So almost immediately after posting this review I got a call. The next day I had an appointment in the office and we went over everything and they ended up saving me a few hundred dollars. Great. Fast forward to this morning . I need a home owner policy for another property. After several attempts at calling I finally got someone. They took my information and said someone would call me back in 20 minutes. It's been several hours now and still waiting. I'm unable to get anyone on the phone despite repeated attempts. It's like they don't want/need my business. I'm sure I'll get a call after I post this. Really sad it has to come to this. Oh and I also stopped by their Concord "office" since it's on my way home. Lights out and locked up tight at 4 pm.

I have been a customer for 20 yrs now and have noticed that the cost is going up consistently every…read moreyear for the same type of coverage & poor customer service. This year the cost for my auto policy is up 30%. I am a safe driver with no tickets and low miles. Further more I have the umbrella that covers house & cars. This happened in the last 2 years too and I had to call the agents constantly to have the cost checked and corrected. It took a long time & lots of follow up to get it reimbursed. This year I accidentally found out after several calls that the last agent left, not that she was very responsive. It is time to look for a different company.

I've had this same company for my car insurance for the past 10+ years, as long as I've been…read moredriving! Jackie Norton is incredibly helpful and easy to talk to, she's previously insured my whole family and has really gone the extra mile for us over the span of our relationship. I highly recommend her as an agent.

Agency Owner and Agent Jacqueline is very experienced knowledgeable and professional. A+read more

I have ALL of my insurance with WIC and I would never consider going anywhere else. Derek is my…read moreagent, and he is extremely knowledgeable, unbelievably helpful, and so personable. He makes the time to get to know you personally, and he takes incredible care and pride in his work. Before I found him, which was through a referral from someone else who raved about him, I barely had any interaction at all with my agent (different agency). I know it's possible to obtain insurance without an agent, but I would never do it. There is something to be said for the ability to pick up the phone and call an actual person - especially one that knows you -- in a moment of need, and when the guy on the other end of the phone is Derek, problems or issues become easy fixes every time. WIC treats clients like businesses used to - as people, not numbers. I wish everyone I dealt with was this way!

My family has been insured with WIC Insurance for more than 20 years. They have agents who have…read morebeen there more than 20 years and are experts. WIC is an independent agency which means they have more than one insurance company to choose from and can pick the best company with the lowest rate for your homeowners or auto insurance. When you need insurance, go visit WIC INSURANCE.

I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

Not only is this the best insurance company I've ever dealt with, but I've had nothing but…read moretop-notch, professional service from Christine Gentes, a Personal Lines Account Manager in their Dedham office. She's thorough and detailed in all her work, always making sure she does everything she can on behalf of her customers. Can't recommend them--and her!--high enough. (They're now part of Relation Insurance Services, by the way.)

Catherine is the best. She's attentive, knowledgeable, professional, friendly, and patient! I…read morerecently bought a new car and was lured into the dealership's insurance offering (a bundle, no less). Catherine was happy to review the different coverages available to be sure I have what's best for my needs. In the end, they couldn't beat Howe's, and I already knew they wouldn't be able to compete with the excellent customer service I receive regularly from Catherine.

From the owner: Howes Insurance Group's consultative process protects our client's wealth and manages their…read moreinsurance costs through customized plans, continuous monitoring and easy, on-demand interactions.

When I moved back to Massachusetts and no longer had a local agent, my car salesman suggested Koch…read moreProtect Insurance Agency. From the moment I called, Sherry Dutton was absolutely amazing. She quickly helped me secure the proper car insurance at a fair rate, making the process seamless. I was so impressed with her professionalism and attentiveness that I later reached out to her for homeowners insurance. Once again, Sherry exceeded my expectations. She took the time to understand my needs, communicated promptly, and found the perfect policy for me. I couldn't be happier with my experience working with Sherry and Koch Protect Insurance Agency. I highly recommend them for their outstanding customer service, professionalism, and dedication to finding the best insurance solutions.

From the owner: We are an Independent Insurance agency located in the greater Boston MA area with multiple…read morerooftops. This means that we can shop 16 different insurance carriers to find you the best coverage at the best rate in your local area. We have a team of over 20 licensed agents that work around the clock to provide you with the best coverage for your auto, home, umbrella, life, RV, boat, commercial, and pet insurance. We believe that an Agency's job is to provide you with the best customer service, best coverage at the lowest shopped rates and maintain all your accounts year in and year out. Our customers enjoy our top tier services, quick responses, open communication via text, email and phone as well as our expertise and advise on what insurance products best suit their needs. Join the Koch Protect family and have all your insurance accounts taken care of by a team of professionals today.

Wendy has been great resource for insurance questions and evaluating what plans specifically meet…read moremy family needs

From the owner: Independent insurance agency specializing in the agribusiness, equine, and green industry as well…read moreas contractors, small business, homeowners & personal auto. Contact one of our agents to get a quote today!

I have used Sudbury Insurance for 20 years. They always help me understand my policy and get me the…read morebest provider at lowest cost. Denisha specifically has always been really helpful. I highly recommend them.

I contacted my insurance agent to see about reducing my bill and Denisha Burris was so helpful in…read morehelping me she also gave me suggestions on how to further reduce my bill. I have been with sudbury insurance for over 20 years and never received such great customer service !Thank