Cancel

    Open app

    Search

    The Gardens at Shadow Hills

    3.5 (2 reviews)
    Open Open 24 hours

    The Gardens at Shadow Hills Photos

    Recommended Reviews - The Gardens at Shadow Hills

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of M T.
    0
    3
    4

    3 months ago

    Business owner information

    Photo of Imagine Senior L.

    Imagine Senior L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Gardens at Shadow Hills

    The Legacy at South Plains - This is his bed...so nasty

    The Legacy at South Plains

    1.0(3 reviews)
    7.6 mi

    Care quality is horrible. If your loved one has ANY illness do not take them here. Their staff is…read moreNOT trained. Do NOT BE FOOLED- they have one trained person who is there 8-5...the rest of the staff may have a hour or two of training and they are the ones giving meds to your loved one. Hopefully you won't need the only trained person before or after 8-5. Don't schedule a tour- just show up and see what really happens!!! They know how to put lipstick on a pig...

    My Mother was a resident at this facility for several years. It was more of a party facility rather…read moreassisted living. Prior to moving Mother, she was legally blind. Despite the staff being informed repeatedly that she had severe vision problems she was rarely escorted to & from the dining room that required several hallways & an elevator. When she had to begin using a wheelchair she still did not receive assist. I could count on one hand how many times she was assisted with a bath. She was in her late 90's!! When it came time to administer pills the nurse would many times leave them on the kitchen counter if Mother was in the bathroom. Many times I found her pills on the floor or still sitting on the counter. When I quit doing her laundry I found they had done it & stacked the clean laundry on top of the soiled laundry in the basket. She could not see to distinguish between clean & dirty laundry. The list goes on. If your loved one needs assistance this is not the place for them to be.

    Photos
    The Legacy at South Plains - This is his room floor

    This is his room floor

    The Legacy at South Plains
    The Legacy at South Plains - Live a Life You Love

    See all

    Live a Life You Love

    Carillon Senior Living

    Carillon Senior Living

    2.7(3 reviews)
    2.7 mi

    My wife was discharged after 17 days at Carillon House…read more On her last weekend she had an asthma attack. She was receiving breathing treatments with some medication for treatments. On her last Saturday afternoon, she got worse so the nurse left a message for the on-call doctor at 3 pm. As of the shift change at 7 pm, no doctor had responded. i stayed with my wife until she was discharged at 10 am the next morning. As far as I know the on-call doctor never responded. The nurse on that floor had to call EMS to transport another patient that night to the Emergency Room. My wife stayed at Carillon House for 35 days over a year ago but she will never go back.

    My 74-year-old sister broke her hip and had to have surgery. At the advice of the hospital social…read moreworker, we sent her to Carillon for her physical therapy rehab. I have never seen a more inept, incompetent, unprofessional group of people in a medical establishment. Almost to the point of being dangerous. Seems like the majority of the staff were contract workers and they had no idea what was going on, and did not care. Any question I asked was generally answered with "I don't know, I don't usually work here, or I'm from the agency and don't really know what's going on". My sister almost fell twice because the aids were transferring her improperly. I was up there for hours each day, because I was literally afraid for her safety.The PT she was supposed to get daily was very sporadic and sub par.We were finally able to get her transferred to a much better rehab facility. I would definitely not recommend this place to anybody.

    The Gardens at Shadow Hills - assistedliving - Updated May 2026

    Loading...
    Loading...
    Loading...