It was late night Thursday shopping, so I popped into the store with a large family portrait…read more(colour photo) - which had originally been professionally photographed, hot-pressed onto a board & framed,... way back in May 1981. I was hoping to have my photo scanned, printed & framed onto a faux canvas, based on their 16" x 20" sized option.
Sam, the young Customer Service Rep, offered very attentive & professional assistance. He treated my photo & frame with absolute care, & made every effort to find the best possible solution. He took photos of the portrait as one option, then scanned the photo (in halves, due to it's size) as a secondary option. He then gave me the opportunity to choose which option was my preferred. I settled with the scanned option, as it was as per the original, & captured the colours & angles perfectly.
Now it was time to work their magic...with the advanced skills & knowledge of Jonathon, the store's 'Photoshop Extraordinaire' - who has also provided exceptional service & much appreciated outcomes for several of my other photos in the past (also onto 16" x 20" faux canvas), including a Wedding Photo for a friend - who cried tears of joy on opening her present.
Jonathon was able to blend the scanned halves of the image together, very quickly, seamlessly & professionally, to create a fantastic result & the perfect Father's Day Gift. Because business was flowing steadily, Sam & Jonathon were happy to complete the task, while I waited - which was an absolute unexpected bonus! Having very carefully removed the photo from it's original frame, Sam even gave the original portrait's glass a really good clean - unasked, before refitting the photo into it's frame again. Couldn't have asked for better service! I will definitely be back, with more photos. Sensational Service is very much appreciated, but rarely consistent, however Warehouse Stationery has proved the exception! Their staff are always very helpful, & keen to provide great solutions & outcomes. Keep it up.