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    The Flowers

    5.0 (1 review)
    Closed • 9:00 am - 10:00 pm

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    4 years ago

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    The English Garden - Peonies for Mom

    The English Garden

    (111 reviews)

    $$

    We hired Ooldouz and her team for a celebration of life for my mom. Everything turned out even…read morebetter than I could have hoped and we received so many complements from our guests. The flowers were so beautiful and were the perfect way to honor my mom.

    Ooldouz and The English Garden made our day! We got married at the end of May in SoCal and due to…read morebudget constraints and personal preferences, we did not plan to go all out with florals from the start. Our venue was in the Santa Monica Mountains and we really wanted to highlight the natural beauty of the surroundings. We started reaching out to various vendors for quotes for a relatively simple request - bridal and bridesmaids bouquets, boutonnieres, MOB + MOG flower pieces, aisle markers, flower girl crown, and bud vases. We decided to make our own succulent arrangements as the centerpieces, so it was also important to us that whomever we selected was open to working with that and our style in general. I heard back promptly following my initial outreach to Ooldouz despite it being a busy holiday season and we quickly jumped on a facetime call to discuss our overall plans and direction. I really appreciated that she took the time to connect with me, and her warm energy and thoughtful suggestions let us to our decision to move forward! A lot of elements were still coming together including our color palette, so we ended up reconnecting again a few months later to finalize and once more closer to the day. I understand that this order wasn't the magnitude that most bridal florists may be used to, however I never once felt like that was an issue or that we were an afterthought. On the day of the wedding, she arrived to set up and when I saw the my bouquet, I actually started crying. I couldn't believe how perfect she nailed the direction and how beautiful the flowers and colors were. Absolutely stunning. We received so many compliments and we were truly in awe with how beautifully everything fit together. The flowers, color choices, and arrangement style enhanced the natural beauty of our venue and contrasted in lovely ways in photos. I would hire Ooldouz and The English Garden again in a heartbeat! And I suggest you do as well.

    Tina's Flowers and Gifts - Beautiful classy arrangement.

    Tina's Flowers and Gifts

    (270 reviews)

    $$

    Woodland Hills

    Very unprofessional, I had a very disappointing experience with this business. I ordered a specific…read moreflower arrangement priced at $89.99 and was told that tax and delivery would be added, but I was never clearly informed of the final total before being charged. As a small business owner myself, I value transparency, and that was completely lacking here. I was also told the flowers would arrive at 11-11:30am but they were delivered late in the afternoon instead. When I called to follow up, the response felt argumentative rather than solution oriented. After this experience, I understand why they have over 290 reviews with a 3.6 star rating it appears to be a pattern, not an isolated incident. Clear communication, professionalism, and accountability matter in customer service, and unfortunately that was not demonstrated here. I would NOT recommend based on my experience.

    Terrible Service, Completely Misleading and Disrespectful…read more We ordered a $300 bouquet for my 30th birthday, and it was a complete disappointment. On the website, the bouquet looked luxurious -- beautiful red roses arranged neatly in a vase. What was delivered looked nothing like the photos. There was no vase at all. Instead, the flowers were wrapped in cheap transparent plastic with a red tint. The bouquet was poorly assembled -- the flowers were practically laying down instead of standing in a structured arrangement. The stems were not trimmed. The roses were all different sizes, many looked old and wilted: buds bending downward, petals falling off, some roses with dark spots. There were also small white filler flowers added that were not shown in the website photos. It honestly looked like leftover flowers thrown together. The overall impression was closer to a funeral arrangement than a birthday bouquet. Delivery was also one hour late. When my husband called to explain that the bouquet looked nothing like what was advertised, he was told, "This is how we always package them. This is our design." I will be attaching photos so the difference is clearly visible. When he insisted that this was not the service we paid for, the operator said, "There's nothing we can do. If you want, you can come in and we'll redo it." The level of disregard and lack of accountability is shocking. For $300, you expect premium quality and professional customer service -- not excuses and indifference. I absolutely do not recommend this business. For this price, you risk ruining an important day and being left extremely disappointed.

    The Flowers - florists - Updated October 2026

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