I had high hopes when I started working with my therapist, Jenika. For nearly a year, everything…read moreabout my experience was positive. Jenika was friendly, supportive, and down to earth. The facility was clean and professional, scheduling was easy, and for the most part I felt great about the progress I was making. But everything changed when we experienced a rupture. Her tone and attitude completely reversed, to the point that I have rarely experienced a similar level of contempt and disregard from anyone, let alone a professional. It felt like the moment we had that rupture, she lost all interest in having a constructive relationship.
To be clear, I did make mistakes that contributed to the rupture, we both did. I owned up to mine immediately, apologized sincerely, took responsibility for my actions, and committed to doing better. I was fully prepared to put in the effort to repair the therapeutic relationship. But instead of meeting me halfway, she was distant and closed off. She would not acknowledge her role in the rupture and made no effort to smooth things between us. In what would be our final session I tried to have a heart to heart conversation meant to build mutual understanding and bridge the gap between us, but I was met with an indifferent therapist that barely spoke and was unwilling to engage in a constructive conversation.
After agreeing to meet again following a short break to work things out, she abruptly terminated me via email, citing no specific reasons beyond, "Our work together is not helping you." I sent two polite emails asking for clarity or an exit session. I even invited her to give me a response by proxy in the event she did not want direct contact, using a colleague/supervisor to speak on her behalf. That was over two weeks ago and I have yet to get a response. She did the bare minimum required of her and nothing more.
For someone who insists that they care about their clients, Jenika's actions were profoundly insensitive. Instead of helping me navigate a difficult termination, or even provide basic information beyond referrals, I was treated like I no longer existed. After almost a year together, I had expected at least the courtesy of a response to my email and a token effort to address my concerns. While terminating she made no effort to avoid my vulnerabilities or trauma which made termination unnecessarily harmful, especially considering her awareness of my sensitivities.
Prior to the rupture, she was good. I didn't need any complex strategies, just someone who could be in my corner and help support me as I made changes in my life, learned to better express myself authentically and worked toward resolving my interpersonal trauma. An interpersonal trauma that has now been deepened with her instant reversal, callous behavior and lack of effort despite repeatedly indicating she was invested and enjoyed working together. While I can walk away with many positives from our relationship, I'm now enduring unnecessary hardships that have been caused by her conduct after a single event. She absolutely reserves the right to terminate for any reason she sees fit, but her behavior and complete disregard was entirely unwarranted and unprofessional.
This review reflects Jenika strictly as a therapist. I cannot speak to any other therapist employed by All In. But if this is the conduct condoned by All In then I would steer clear. My overall experience started out strong, but despite my best efforts to salvage a nearly year long therapeutic relationship, I was left feeling abandoned, dismissed, and ultimately let down by someone I trusted to help me and treat me with the compassion and respect that I deserve. They'd rather drop you and cut contact than put in the work to repair or provide any amount of closure.
My hope is that this provides others seeking compassionate care the information needed to make an informed choice.
