I am extremely disappointed with my experience with The Spa of Charleston. If I could give them a…read morezero, I would. I booked two Local Special massage services for March 17. I then received a message from the spa stating: "Unfortunately, the professional assigned to your services will be unavailable that day, so we will need to reschedule the appointments. We would be happy to move your services to either the week before or the week after..." I understand that scheduling issues happen. However, I explained that I could only reschedule for Monday or Thursday of that same week and requested the same Local Special rate, or potentially a weekend at the same rate due to my work schedule. Since this was booked in advance and the change was on their end, I asked if they would honor the Local Special pricing on another day that aligns with my schedule. I was told no. There was no effort to accommodate, no compromise offered, and no flexibility despite the inconvenience being caused by their scheduling conflict. For a spa associated with guests and visitors of the Francis Marion Hotel, I expected a much higher level of customer service and professionalism. Unfortunately, this experience felt dismissive and inflexible. They simply said no and cancelled my appointments. Locals and tourists, I encourage you to support a business that treats people with common decency. Very disappointing customer service!

The massage rooms are tiny and there are no additional amenities included with these spa…read moretreatments. No Showers or lounge area to change into robes. Instead it's walk right into the room, have your massage and leave. For $250 a person, I just assumed spa amenities would be available. My massage therapist did a great job but the spa itself needs an update.

I had a wonderful experience a Salt and particularly with Rachel who gave me the best massage that…read moreI have EVER had--she is highly professional and versed at making the experience not only therapeutic yet relaxing and provided great feedback without rushing during the massage! Best I have EVER had and thoroughly enjoyed and will see her again! Charlene

Ashley and Jo were amazing. The right amount of pressure and no chatting. The spa is large and…read morequiet and clean. My only complaint is it's very impersonal. No asking how the service was as we left, nothing. No hanging out and enjoying the ambience. Get it and go.

We spent most of our day at this amazing Earthling Day Spa indulging our tired & worn bodies to…read morethe ultimate in relaxation & pampering with highly experienced & skilled women. They provided us with exceptional service & made our experience one to remember. We opted for the "Heavenly Bliss" package which includes.. a head to toe Sugar Scrub.. then a shower... then a Therapeutic Massage along with an Ayurvedic Head Massage. Then we had some fresh fruit with tea... Oh my... What a treat. Finally a hydra boost facial. Our total time was about 3 1/2 hours of pampering. I had Laura for the Sugar scrub & Massage. She is brilliant at her job. She made me feel so comfortable and she hit all the "right spots". I had Aby (the owner) for my facial. Again an outstanding experience. Earthling Day Spa is a standalone women owned beauty/Spa business which has been operating for 38 years. How have I missed this.. a truly hidden gem. I didn't want a corporate facility & I certainly didn't want a Spa treatment at a local hotel. I wanted a curated independent experience and I definitely got it. They have parking right behind the building so you don't even have to worry about parking. All the staff make you feel so welcome & I will definitely return here. It's ideal for a girls day.. wedding spas..Mother daughter days and so much more. If you are on the fence just do it... you will not regret it.

I loved this spot!…read more Originally, I was nervous because I thought it would be more commercial than I preferred. I didn't want to be up-sold or have to look around the store unless I wanted to, but that wasn't my experience at all. Booked a Sunday 90 minute massage and Andrea was fantastic. If I'm ever back in the area, I would definitely stop by again. Andrea listened to what I requested, and provided a relaxing and enjoyable experience; highly recommend her! I also greatly appreciated that the facility had a plus size robe because that is typically not the norm and I greatly enjoyed being able to fully cover up!

My friend and I went. She had an 80 minute massage that was amazing. I had an 80 minute facial…read morethat was a flop. The woman didn't know how to fill 80 minutes and tried to upsell me multiple times on a service that was already expensive. The spa did give me a 15% discount and the staff was very apologetic. I still will likely try a new spa when I'm back in Charleston.

Note: if you are a spa snob, I highly recommend looking elsewhere for services…read more To start off, unless you're a hotel guest, you pretty much have access to nothing. Leave the bathing suits at home folks. You get the relaxation room, dry sauna, and locker room and that's about it for the bells and whistles. You can easily show up 30 minutes before your treatment. This is definitely not an all day affair. The services were good, I got the double delight and an 80 minute deep tissue. The relaxation room and treatment rooms felt a little dated, but still nIce and clean. The staff is very sweet, but overall would look for another spa in the area if you're in town and wanting a "spa day."

Loved their facials and massages! Entrance is on the first floor, and the spa is in the second…read morefloor via elevator. They have a nice waiting room and locker room.

It was overpriced and not worth it. The room they take you in before your massage is just a room…read morewith mixed nuts it's not the luxury spa experience you're paying for.

Great day spa, cool salt room, and very unique sleep deprivation pod option. One of the salt rooms…read moreis not worth it but the cave is AWESOME. Friendly service. Small robes and not very private quarters for changing, but good place for a more casual luxury experience

My husband and I received gift certificates to experience the float tank at Solt, and what a treat…read morethat was! First of all, we had forgotten our certificates at home. We feared we might be turned away. Instead, the young lady at the counter was incredibly helpful, locating them online and saving us another trip. That simple act of customer service was greatly appreciated! The whole space is warm and inviting, aesthetically pleasing and relaxing, from the brick building to the interior design and room decor. There are a variety of rooms to accommodate the many different experiences you can take part in: a large salt "cave," float tank room (with a shower), red light therapy room, large waiting area, and more. There are so many thoughtful touches - it is obvious that the owners took the time to consider everything a guest might need or want: changing rooms with hair dryers, make up wipes, eye covers, q-tips, ear plugs, shampoo and body wash in the showers, robes...the list goes on. There is even complimentary tea in the reception area. We felt so spoiled and so relaxed that we wished we could have stayed all day! I simply can't speak highly enough of this wellness spa and will most definitely be returning.

My boyfriend surprised me with a couples retreat with an added scalp treatment for my birthday a…read morefew weeks ago and it was so relaxing! We loved hanging out in the lounge with mimosas and other drinks before the massage. Bri was amazing, she made me feel so comfortable and relaxed, I almost fell asleep!!

My hubby booked us both a massage for our 6 year anniversary…read more I got the hot stone massage and he got the Swedish massage. This is the second time I've been to woodhouse spa but my first time at the downtown location. The robes are so nice and comfortable and I love the warm aromatherapy neck pillows they offer you while you lounge for your appointment. They had, water, tea, wines and mimosas to choose for your drink and Chex mix to snack on. While we were waiting for our service, we were offered a lovely tray of truffles that said happy anniversary. It was so thoughtful and sweet! The bathrooms have showers, mouthwash, and salt scrub. It was such a much needed relaxing experience! I will definitely be back!

My shoulder and neck muscles were extremely tense following shoulder surgery. I went to Leah for a…read more90 minute massage and she was able to work out a number of cramped muscles. I felt so much better after. Leah is extremely competent and gentle but very strong. I highly recommend Elyon Spa.

I've gotten dozens of massages over the years, but I've never had a massage like Leah's. The…read moreatmosphere and her demeanor are very straight forward and no frills, but you can tell right away that Leah really knows her stuff. She was able to tell me some super interesting things about my body that I've never heard at other massages. I have a chronic pain condition but when I left my massage, I felt no pain, which was a first in my adult life. It's been several days since the massage and I'm still in less chronic pain than I usually am. If you're looking for a full relaxation, fancy spa like experience, this isn't the place, but if you're looking for a massage that will give you real results and will leave you feeling great for days, Leah's your girl.

I got my first botox and it was amazing. The dr. was very nice. She made the process easy. I cannot…read morewait to see the full results in 2 weeks

This place is heaven. I've been to a lot of spas and this one takes the cake. The service is…read moreimmaculate. From the moment you walk in you feel welcome. They gave us a little goodie bag because it was our first time. When I had booked the massages I had mentioned that it was my birthday - they went above and beyond and brought me champagne, chocolates, and a warm neck wrap! It was lovely! Our massages were amazing. They really tailored the massage to what your body needed- spent extra time on knots, aromatherapy, hot towels, etc. I felt like this was worth the price. I'd love if they would have some blankets in the "waiting" lounge area because it can get cold.

Purchased a $100 gift card at a charity event. Booked an appointment for relax and run for 3:30. I…read morearrived at 3:25. I was shown where to change it to robe and employee told me I only had 3 min to change. I changed quickly and was waiting in the lounge I was directed to by 3:29. I sat and waited until 3:37 until someone came and got me. I was taken to the massage room where I was instructed to remove robe and lie on the table while she left the room. She came back in and the massage started a little after 3:40. My massage only lasted 15 minutes. I was back in the dressing room before 4:00. I then went to pay for my massage. The total was $85.00. I was asked if they could add 20% gratuity, I asked them if they could put it on the gift card as well and they said yes. They couldn't figure out how to do that so said I would have to leave gratuity in cash. Not a pleasant or enjoyable experience I felt like I was an inconvenience. I've had many other massages and this was definitely the most disappointing.