I will caveat this review by saying that I have not had or planned an event here; however, I feel as if I have. One of my best friends, James H, whose review can be found here, had such a visceral bad experience I needed to share my perspective.
Both James and his fiancee are far too kind and gracious to leave a review that truly demonstrates the the walk through hell they took with the Enchanting Barn and its owner. As James mentioned in his review, he lost a $14,500 deposit; however, they lost far more than that.
James' fiancee is a resident at Wake Forest Baptist. It is located in Forsyth County, which has seen 36,274 COVID cases and 379 COVID deaths. As part of the largest healthcare system in that area, his fiancee was one of the frontline workers who was tasked with seeing many of those cases - a daunting and tolling task in and of itself.
Before going on, some of you may assume she is a doctor who makes well over six figures a year, but I suggest you Google the hospital's stipends (salaries) for its residents as well as a search for how much medical school can put someone in debt. I also know some people reading this may not believe that COVID was that much of a threat but we believe it was (and still is due to the new variants), and at this time, we can peacefully disagree on the virus and only address the losses James and his fiancee took.
On top of being a frontline worker, add on the stress of having to reschedule your wedding and taking more than just a financial loss to the venue. I watched both James and his fiancee's mental health suffer as a result of trying to negotiate and find a middle ground with an uncompromising and at times unprofessional business owner.
Financially, they lost more than the $14,500 deposit. They lost the cost of invitations, postponement cards, postage, table decorations, etc. While all of these things may seem small, they add up. The wedding party also took a financial hit because of the money we spent to do our part and to help our friends. This was a loss James and his fiancee knew that they would have to take and even offered to reimburse us for the costs we incurred - something none of us would ever even entertain. However, regardless of feelings towards this, it's still another financial loss for them.
Yes, the owner did offer to postpone their wedding three times, which from an outsider's point of view seems kind. The optics of it is far from the reality. She often would not even respond to their communications, which I have seen and were far from threatening, hostile, or otherwise negative. She was more than responsive and gregarious when taking their money but as soon as they requested a partial refund, her tune changed quite drastically.
They never asked for a full refund of their deposit. They simply asked for a partial refund for a celebration they will never - in at least the foreseeable future - be able to celebrate. It's hardly unreasonable to ask for a refund of an unplanned event - there was never a third date planned or established.
Finding a lawyer to try to recoup some of their money was something both of them were highly hesitant to do. They were so hopeful that the owner would be understanding and that together, they'd be able to reach an agreement that would leave both parties happy. When the owner refused to respond to their attorney's correspondence, they decided that a legal battle would only lead to more stress, which is another emotional loss they didn't need to incur.
It's so disappointing and heartbreaking to see how the greed and apathy of one person can take so much from a couple, who only asked for so little in a time where life has already taken so much. read more