I would suggest going to a different residence. Garage is picked up by children leaving trash all…read moreover the floor. The dumpster is always full of trash. I loved the look at first but, the office has poor communication and customer service which made the place less pleasant. They do not care about the residents just the money. Maintenance picks and choses when they want to come into your apartment when you're not home. The management team is highly unprofessional with poor attitudes and blame the residents for issues rather than holding any accountability. Not to mention the staff especially the property manager Ashlee sleeps with people on the property! Traffic leaving the community is insane and not worth it. The location has gotten heavily populated so if you have to commute be weary.

My car has been broken into finding out December 16 11:51am my car has been targeted again, it…read morewasn't towed this time but the key ignition is broken / ripped out. Extra lightbulbs for my headlights were broken and scattered on my drivers seat. Nothing was stolen someone thought it'd be fun to break in and damage my car. Steal it I don't know. This isn't the first time either,a couple months ago my car door was flung open nothing stolen, everything where it's left. My partner thought he possibly just didn't close the door the night before ? And I didn't really question it. And now that I look back at my car door being open, being the only vehicle towed "for no tag" (yet there were other vehicles not tagged in resident parking) my car all the way at the back of the community was picked out to be towed. And now my ignition starter being ripped out and lightbulb glass scattered on my seat. I'm a stay at home mom, I don't talk to anyone or come out! Who hates me this much to do this and before Christmas. I filed a police report. This place doesn't seem like it has cameras. Its 11am but for other yelp people, I'll take a picture about how the night lamps that they have posted DO NOT WORK back here. Two of them are out and it's been like that for months now. It's dark as hell to be walking to my apartment with my 8 month old. And you know what All im probably going to get is sympathy's from the office and a snarky comment from the manager like she left previously. Just how FREAKING UNFORTUNATE.

I was a resident here long ago for a few years. I loved my…read moreapartment. When I moved in everything was ready and good to go, no problems. If ever I needed something repaired, it was fixed pretty quickly. The staff has always been kind, and if I ever needed something, I knew I could call and get an answer. The parking is ample, no assigned parking and garages are available for rent. The property is well maintained, clean and lush. The pricing is about right for the area, in terms of a nice apartment. It's been the same management company for a long time so no rules changed while I lived there. The location is perfect, right in the middle of it all, close to everything that you need. If you're looking for a nice apartment complex in Brandon, this is definitely the place to be.

I have lived here for over two years. I can completely substantiate other people's negative…read morereviews. My wife and I have had to deal with the same exact issues for over two years. There are certain residents that get treated very well and certain one's they harass nonstop. The roach infestation is out of control. The pest control company they use, more or less, just spray water around saying the problem is handled. It's not. The only reason we have stayed here is because we have been in the process of buying a house. Now that Amaranta "Uri" Alvarado, the property manager, has found out, she has made false allegations about one of my support animals. I still can't even get an answer as to which one is accused of the behavior they are alleging. So basically one of my dogs is facing the death penalty, that I rely on everyday for support, over false allegations. Be warned, stay as far away from here as you can. The property manager hates people that don't look like her and hates your pets to the point that she has no problem lying to get them removed and possibly euthanized. Don't believe the five star reviews. That is their own employees and their family members putting those up. The property management company spends more time on getting negative reviews removed then they do meeting their actual obligations to their residents. Sameera bribed us to remove a negative review right before moving in. She drug her feet getting the approval done even though both of us were more than qualified to be here. Our credit scores were way over what they required. You could cut my income in half and I would've still been qualified. This place is not good.

We moved in this April after selling our home. The market and rates are ridiculous right now so we…read morewanted to go somewhere comfortable and sit tight for a little while! The apartment is perfect for us! The amenities are wonderful and the entire staff in the front office are super nice and friendly. They go the extra mile to make sure your time living here is Great! My wife and I highly recommend The maintenance team is super quick, reliable and efficient!

I've lived here for a few months now and am really glad that I stumbled on Oasis at 301! The…read morelocation is great and all three of the leasing specialists have been so accessible and helpful. My apartment has been amazing and when we moved in was super clean and ready. Trash pick up is great and on time. Prices are also very reasonable for the space and amenities that are offered. Commute is great to downtown and uptown due to being so close to all major highway exits, which makes life so much easier.

I have to say I enjoy living at cortona. I have lived in many luxury apartments in my adult life…read moreand this is definitely up there in my list of favorites. The office staff can literally make or break a community no matter how nice the property is (I've learned that). This staff here is always willing to help me and always very friendly. The units are nice (they cheeped out on some of the fixtures/faucets and appliances). The fridge is somewhat of a joke, but, other than that it's a great place with great amenities! The only negatives I can say (its a pretty big one). The parking. The parking is like nothing I've ever seen before. You are not allowed to have guests after 8pm. Yupp. They have to park down the street and you have to drive to pick them up and drop them back off. I have personally been towed (which management promptly took care of and I appreciate that). I had a friend get towed the other night and I had to pay for it. Unfortunately this will be the reason I have to moved at the end of my lease, which is sad because I really do love it at cortona. I would recommend living here to anyone just as long as you don't have any friends that want to visit after dark lol!

We loved living here for most of our lease, largely because the previous staff, especially Megan…read moreand Casey, were always friendly, responsive, and genuinely cared about residents. Unfortunately, the new management completely changed our opinion. Manager Valory was unhelpful, unresponsive, and made the move-out process unnecessarily frustrating. We were given inconsistent information about move-out charges and credits, and getting answers about our final bill was nearly impossible. For the price they charge, the level of customer service simply isn't acceptable. Add in unreliable community Wi-Fi, a frequent marijuana smell around the pool, and a front gate that stayed broken for weeks, and it's hard to recommend this community under its current management.

If I could give 0 stars I would. If you're considering a unit here, just run away! We have never…read morehad a worst rental experience. My family and I moved in January 2024 and had signed a year lease. When we chose Oasis, it was mostly due to the Flex Pay option they had available and advertised on their website. We did it at our last apartment and it was a breeze! You break your rent payments up into 2 payments and it helps build credit simultaneously. Anyways, everything was great for the first 6 months, no issues! Fast forward to June when new management takes over, we were served a notice of eviction within the first week for not paying the full rent payment on the first, when we had prior arrangements to pay twice a month, as that is how our finances were set up for the past 6 months from already doing so. The very next day I was delivered an "introduction" paper "introducing" the new manager Cynthia Hearns, but had been dated a few days prior. Within the paper it stated that partial payments had to be made with her. We rush to speak with Ms Hearns and the first encounter my partner had with her was harsh and not very communicative as she was short and snappy and had blamed the notice of eviction on the prior management even though we had no troubles with them for the previous 6 months. The second meeting was better as she seemed to have heard us out, so we were under the impression everything was fine. Within this time frame, coming up on the 4th of July we informed Ms Hearns that we would not receive our checks until after the federal holiday. She simply said "okay!" Giving absolutely no impression that it would be an issue with being late and paying the associated late fee. The Monday following the holiday we brought in our rent payment to which she sent back with the maintenance man to deliver it. Instead of calling us to come pick it up. Along with a sticky note attached saying "we no longer accept partial payments your eviction will continue" We contacted the manager yet again to arrange additional payments and she said plainly "the property managers and I do not want you here" We have been great tenants. Paid our partial payments on time, we never had any complaints, we don't smoke or have pets, we've never disturbed anyone.. and within a flip of a switch we are treated like we have done everything wrong. So despite having had this arrangement prior to new management, it was not honored. We are a family that has multiple children, that now has an eviction on our record in Tampa of all places, who knows when we will be able to find a new place! We filed for a motion to the clerk of courts, and had not heard a thing since! It wasn't until my partner and I had to fly to CA for a business trip, weeks later, that we received the notice of a hearing regarding the eviction, to which we obviously could not attend. This was suppose to be a new chapter for our family and Ms Cynthia and her superiors have made it a nightmare. Update: now they're trying to say my name is not associated with their company, I stayed in 6232 S dale mabry unit 8, my name is on the paperwork along with my partner Philip, if you actually look. Also, they claim they do not partake with flex pay after an eviction has began, but we were issued an eviction DUE TO MAKING OUR 2 flex payments. We made the first one for half of the amount and before we could give our second payment we were issued an eviction because they "no longer accept partial payments" when in her introduction packet she sent out, stated that partial payments could be arranged with HER. So yeah, I'm not surprised that no one wants to take accountability. When I tried to email the support agent that commented back to this review, I was told she was not in office from the 19-26th and was given an alternate email, but conveniently my emails were blocked from sending and all my reviews are being removed.

So I have just renewed my lease with Oasis at Ballast Point. I had the pleasure of working with the…read morenew property manager Ivelisse Gonzalez. I am a firm believer in giving credit where credit is due. She was incredibly helpful, professional and lovely. I know that there have been a lot of negative things said about the previous property manager but I really think that once you have the pleasure of working with Ivelisse your mind will be changed. Thank you very much for a stress free experience and your kindness. Please know that it does not go unnoticed.

attention: all Veterans, looking for a quiet, beautiful place and a easy transition from current…read moreplace or military you can't beat this place with the staff the five star apartments

Where to start: I have been having an issue with people smoking inside their rooms near my…read moreapartment for over 3 months and no one has done anything about it. There must be drug dealers in the building or something. It is almost daily at this point. I have filed complaints, told the front desk, contacted corporate, no one does anything but close the tickets I file and pretend nothing has happened. If you like your apartment, clothes, and furniture smelling like smoke that is what you will experience here almost every day. There is no concern about residents except to make sure they get paid. My apartment flooded last year during the hurricane and I had to fight to keep a dehumidifier in my room to prevent mold. The windows opened during the hurricane (not even a direct hit) and when the contractor came he told me they have had multiple problems with the rooms and that it would probably happen again. The hallways have marks on them and the place is obviously degrading over time. This place has nice luxury features such as a nice pool, gym, and rooftop, but the rooms are built with the cheapest materials known to man and the lack of attention from the management company is a huge problem and why I don't recommend living here to anyone.