Came here for our 2 day stay in Zurich after a long 24 hrs flight…read more Samantha (the daughter) greeted us and she was so charming and helpful. We needed early checkin as our flight came early and she made it possible. We were in Suite #2: 2 bedrooms, 1 bathroom with fully furnished kitchen; AC including full Washing machine and dryer (in the basement)! I absolutely loved this place. Sylvia (the Mom) was amazing and extremely helpful as well. I believe they can also provide you a parking spot if you need one. The best part about this place is: (1) pharmacy at the corner (2) coop supermarket a few blocks down (train can be taken there as well) (3) so many cute/cool walking stores nearby (4) safe to be out and about ~8/9pm if you're jet lagged (5) train stops a few feet from the hotel. We were able to go around the city with so much ease and comfort knowing we wouldn't have to walk after a long day of walking. This is a family owned place; the family has really made it a homey place. If you get a chance to stay here don't think twice.

APARTHOTEL Familie Hugenschmidt is Owned and run by a family who gives great attention to detail…read moreand cleanliness. We had the business classroom on the lower floor so that we did not have to climb stairs. It was air-conditioned, the only air-conditioned bedroom in the house. The hosts give great attention to detail and cleanliness and are happy to help plan traveling in the area. Highly recommend.

Got a Groupon for 90 minute facial here at the beauty salon. CHF 79 instead of 205 seemed like a…read moregood deal for deep cleaning, a relaxing facial and décolleté massage including ampoule, a moisturizing mask, hand massage, eyebrow correction, and eyelash/eyebrow dying. Teresa Stimac is an independent, qualified cosmetologist and esthetician there. The website had a flyer with English, so I assumed she would speak English. But when I called to make an appointment, we had to use a mix of her poor English and my poor German to communicate. Somehow we muddled through, but it wasn't pretty. I showed up early to my appointment, but Teresa was with another customer and wasn't ready to see me yet. Soon it was time for my appointment... and she still wasn't ready. 10 minutes later... and she STILL wasn't ready. :( I went up to the hotel front desk to inquire, but they told me that they had nothing to do with the beauty salon and I just had to wait. I think after about 15 minutes, Teresa finally came out with the previous customer and ushered me in. I was pretty annoyed because she could have come out earlier to set expectations and at least apologize for running late, instead of making me sit out there fretting for who knows how long. But perhaps it was difficult for her to do that, being a one-woman show. Her technique and the products she used were very good. I've had quite a few facials in my life, and this was probably one of the best. BUT, the customer service was horrible. Right after she steamed my pores open and was about to do the extraction, someone knocked on the door and she went to answer it. It appeared to be a woman who wanted to buy some product, but instead of making a quick transaction, they launched into a long conversation about which products to buy. How rude! I must have waited for like 10 or 15 minutes... which was completely unacceptable during a 90 minute facial that already started 15 minutes late. Thank goodness I wasn't on a tight schedule, or else I would have been completely late to my next appointment. By the time Teresa came back to me, my skin was already cold and dried up and tight, so the extractions became very uncomfortable. The steaming effects were long gone already. I wish the service here was better, because her massage techniques were fantastic. After my facial, she asked if I wanted to purchase any product, and normally I would have--because I loved how it felt on my skin--but I was so pissed off at that point that I didn't buy anything. This is a situation where the poor service completely ruined the experience, and I vowed never come back here again. Such a pity, because I really liked the technique and the products.

I booked this hotel last minute and have not been disappointed. It is very clean and the staff is…read morevery nice. The location is perfect because it's close to the downtown historic area and also walking distance to lots of shops and dining.

Beautiful hotel, beautiful room. Lake and church view, white marble bathroom. Great service, fast…read morecheck in. Room upgrade, early check in and late checkout, free buffet breakfast, center of town. Highly recommend.

Go to The Nest - rooftop bar. Gorgeous views of Lake Zurich…read moreand nearby buildings. Drink options for everyone, food was delish.

This review is a bit late, I was visiting a few months ago, but the overall impression I still have…read moreis that this is a fantastic Marriott. Located in a really well situated area of Zürich. We stayed for two nights and we had an exceptional view from the hotel room window. Our room was very nice with a big bed and lounging couch and nice bathroom. The hotel is in a perfect place for walking around the city. We could walk outside and directly to the river, that was so pleasant. We noticed the locals were jumping into the river to swim so we decided to do the same. It was brisk and refreshing!!! I overall loved visiting Zürich, it's a really cool city, and staying here was just part of that enjoyment. The Thai restaurant White Elephant was delicious and so awesome to have in the hotel.

Great customer service from greeting you as you walk in to the reservation desk. So warm and…read morefriendly. Hotel service was fantastic. The White Elephant was fantastic and is located in the hotel. Elevators are fast and our room has a lovely view. Great value in my opinion.

This hotel is beautiful! The staff was wonderful and the beds are comfortable. The rooms are very…read morenice and clean. The only problem is the hotel restaurant is very expensive so we always went into town to eat, and you cannot access the hotel after midnight since that is when the train ends. You must take the train to the hotel then hike up a muddy pebble path for 10-15 min. Over all a great experience with a beautiful view.

I have been travelling the world for 18 years and never in my experience have I had such a terrible…read moreexperience at a hotel. We had been planning this trip for months. We secured a hotel at Hotel Uto Kulm with the expectation that this experience would be once in a lifetime. Let's just say, that was not the case at all. We checked into our hotel and our phone did not work, we notified the front desk and the clerk just said oh, ok. At this point we were under the impression that she was going to notify management of maintenance so we could get it fixed. 3 hours later when we were trying to order room service (we had just travelled 8 hours with a 1 and 5 year old) and there was a huge snow storm, the phone still did not work. We went to the front desk and the front desk clerk said that they would move us rooms, I went back to the room to pack up everything and a clerk from the front desk then came into the room picked up the phone and said "Ma'am, your phone is working fine, you just need to dial 666". I said well Ma'am, we have completely packed up our room it would have been nice if this information was part of your check in process as we have been here for 4 hours with no access to the phone to call the restaurant and front desk and we are in the middle of a snow storm, staying in a building that is not connected to the main building. When I was at the front desk I had ordered some food because we had not eaten all day, the food was incredibly overpriced and for the price not very good at all. CHF 130 for a burger, chicken dish and 2 soda's. They then sent a very nice gentlemen to come help us move, we got into the new room and went to put the milk we had carried up the mountain away, and our FRIDGE was BROKEN!!! We called the front desk and the ONE very kind lady was very apologetic. We left the room for a 20 minute walk and came back and there were ants all over our room. I walked down to the front desk to see if they had any little ant traps or remover and they said "no, we don't have that" The rest of our stay the entire staff was so rude to us and made us feel very uncomfortable. There are no stores or anything so we were hoping to enjoy some of the drinks in the fridge, they were covered in dust and HOT! When we received our confirmation email the clerk sent us a map with directions to the parking garage in downtown Zurich. We drove 6 hours, parked at the garage and then before we got out of the car we called the front desk to confirm that this was the right parking garage and that we were going to get on the train and head up to the hotel. They confirmed it was the right parking garage, we even told then the name and on we went. Little to find out at the end of our stay this was not the right hotel. So when we checked out we showed the front desk and the manager the email traffic and they said that we were to send receipt and the clerk who sent us that email would reimburse us. We sent the receipt and they responded telling us that they would not reimburse us, please be aware this was CHF 85. I have a degree in hotel and restaurant management and I was SO disappointed in the service and experience we had here. The price of the rooms were outrageous and we were okay with that initially because of the location. Once we received the email that they were not going to reimburse us for the parking we asked very kindly for the name and email address for the owner of the hotel. We never received a response. We think it is imperative that they know of our experience so this never has to happen to anyone again. The location and the views were absolutely AMAZING!!!! But the experience was TERRIBLE .

From the owner: Willkommen auf dem Wassberg!…read more Im Hotel Restaurant Wassberg auf 699 M.ü.M. bieten wir Ihnen Aussicht und Weitsicht - und dazu noch einige andere schöne Dinge! Und das nur 15 Autominuten von Zürich entfernt, in Forch bei Maur. Schlafen Sie gut in unserem historischen Landgasthof mitten in der Natur und geniessen Sie schon zum Frühstück das herrliche Panorama. Gönnen Sie sich am Mittag eine kulinarische Auszeit mit Aussicht oder am Abend ein feines Abendessen in unserem gemütlichen Restaurant mit Blick auf den Greifensee, bis zum Schwarzwald und zum Tödi. Für Seminare und Tagungen bieten wir Ihnen grosszügige, helle Räume für bis zu 40 Personen. Und auch für Familienfeiern und Hochzeiten ist der Wassberg ein traumhafter Ort, der Ihnen und Ihren Gästen lange in schöner Erinnerung bleiben wird. Der Wassberg ist ein beliebtes Ausflugsziel für Spaziergänger, Wanderer und Reiter, Biker und Jogger. Für Familien haben wir einen Kinderspielplatz im Garten. Im Sommer herrscht bei uns Ferienstimmung mit Liegestühlen auf der Wiese. Und im Winter sitzen Frischluftfans gemütlich und windgeschützt an der Sonne und kuscheln sich in warme Felle und Decken. Das Hotel Restaurant Wassberg liegt nur 15 Gehminuten von der Station Forch entfernt. Falls Sie mit den Auto anreisen, nutzen Sie unsere Parkplätze kostenlos. Und unser WLan stellen wir Ihnen ebenfalls gerne gratis zur Verfügung.

Totally solid stay…read more I had a 20 hour layover from Rome on the way back to the States, and wanted someplace easy to get to from the airport and close to the lake so I could take a long walk on a balmy summer eve before the long flight the next day. Location: one block from the lake and one block from the opera house. Amazing area for strolling, and 4 min walk from the Stadelhofen train stop, which is an 18 min direct ride to the airport. Felt extremely safe late at night (although is this just Zürich in general?). Room: a single room with a twin bed on the 2nd floor, the window overlooked the street (my room was just above the Hotel Europe sign) and had a lovely tree to dapple the sun. Pleasantly quaint, super clean, felt almost Viennese in style (that chandelier!). Bed was very comfortable, and the bathroom and shower - while modest - was very thoughtfully designed. Water pressure was great. Service: front desk was extremely polite and helpful, gave me a small piece of paper with instructions on how to get back to the airport in English! Danke, Hotel Europe! I'd definitely stay here again if I'm ever passing through Zürich!

We had a wonderful stay at the Ambassador Hotel in Zurich. It's a beautiful boutique property with…read moreso many thoughtful touches that made our visit feel special. The robes, slippers, and in-room coffee were all great, and we were surprised with champagne and chocolates for our anniversary, which was a memorable gesture. The blackout blinds that closed by remote were a small but luxurious detail, and the front desk staff were welcoming throughout our stay. We really enjoyed the restaurant, SILK, located in the lobby. It's a cozy, romantic spot with soft lighting and excellent service. Our first dinner there was delicious ~ we had octopus, fish, and glasses of Chardonnay that paired perfectly. We returned on Sunday for a light meal of cheese, wine, and salad. The location is quiet and peaceful, away from the busy Old Town but very convenient to the beautiful walkway along the Lake. The rooftop terrace was a highlight with stunning sunset views. We would definitely stay here again!

Very nice upscale boutique vibe located across the street from the Opera House, walking distance of…read moreGrossmünster and Fraumünster, only a few block from the Opernhaus tram stop and Stadelhofen train station that each you access to most of the city, and depending on your mood for food - there are upscale restaurants or fast food. I booked it as a Hilton Honors member and was first skeptical, as I didn't know much about it but this place went BEYOND my expectations in every way. The hotel was immaculate, staff were all very friendly, and the rooms felt like an upscale apartment and not even a hotel. Each floor is also themed with a different region of the world, such as France, Asia, England, etc, which was cool and it was done in a very tasteful way. Good quality amenities in the rooms and our room even came with robes - I was living my best wannabe luxurious European life!

Hotel St. George's - Zürich…read more This small, three story boutique hotel located centrally in downtown Zürich, with accommodating staff. I walked to this hotel from "HB Train Station," when I first arrived in Zürich. I wanted to explore by foot streets of Zürich. When I walked in, I really enjoyed the lobby (I forgot to take pics ). It offers a touch of historic elegance. Lobby area also leads to their own restaurant area. Breakfast can be purchased separately at the restaurant or at the time of booking. Once the friendly front desk lady finished accommodating a guest before me, she invited me to sit at the comfortable furniture by her desk, to check in. As she assisted me to check in, at some point in our conversation, I mentioned that I forgot my universal outlet adapter. She said, "I do have one extra I can give you for 10 Swiss Francs." It was her personal one. I felt bad she was giving up hers, but I was so grateful. "Thank you for offering me one, yes I will take it. I researched that it would cost 30+ Swiss Francs at a store." It was a wonderful first impression of the friendly and welcoming staff. Once I received my key, another staff member guided me to elevator and up to my room. The room was fairly small with a small bed, and personal sink, but for solo traveler, it's perfect. (All other hotels were more expensive and further away from downtown). You do share toilet and shower with other guests. Each of the three floors, offers few toilet rooms and shower rooms. At first, I was a bit concerned since I've never stayed in hotel with this type of arrangement. But, honestly, it was not an inconvenience in any way. I never had to wait for other guests. I had a balcony that I walked out every morning and enjoyed the beautiful weather. Every night, I propped my window open, fell asleep and enjoyed waking up each morning to chirping birds. Overall I would recommend this hotel and look forward returning.

Fantastic! Check in…read morewent smoothly. Explained everything very well. Staff was friendly and welcoming and answered all my questions. The hotel itself and room was extremely clean. The bathroom and shower were very clean as well. I was a tad nervous sharing a bathroom/shower with others, but didn't notice a difference really. Never had to wait for either. I did get breakfast one morning and it's a buffet style of typical European foods. Eggs, breads, jams, cheeses, cold cuts, muesli, cereal, and yogurt. Delicious. With tea, coffee, juice, and water. I wish I would have gotten it the whole stay. I would definitely recommend this establishment. Especially for the price and location. Close to train station and many restaurants and sites.

I was there in the summer of 2023. The hotel didn't have AC, and they say the weather was unusually…read morewarm, but I'm from the Houston Area with 100/100 (temperature/humidity), so the cool Berlin evenings (in the 70s) were wonderful. This was an economical hotel that offered a GREAT breakfast, with nearby access to the city's train, and free parking on the street. I spent the weekend in Berlin before driving a couple hours north. On the back side of the trip I stayed at the nearby JW Marriott, and that hotel was a mess. I'd stay at Hotel Belvoir my next trip to Berlin!