My first couple of visits were fine. Not great, except for Jan, one of the front line ladies. Dr Longronio made No effort to learn anything about me or my medical past. He's in and out in no time!
I needed a referral for a kidney dr. I was very specific that I did Not want a particular dr, so who did they refer me to? Yo got it, the one I did not, Will Not see. I called, spoke to Tiffany who said she'd take care of it and call me back. NOT! No call, nothing! I finally got a shot at having knee replacement surgery and needed Dr Logronio to fax over his ok for the surgery. I walked the paper into the office on Monday morning and handed it to, of all people, Tiffany! She recognized my name and told me she had been too busy to call me back, but at least she had actually changed the dr!
On Thursday after not hearing from my orthopedic about the surgery, I called the office of Dr Longronio to see if the paper had been faxed. 1st call, 10:22 am, 2nd call, 2:17pm. 3rd call, 4:30. 0 satisfaction on any of the 3 calls. Promised call backs after each call, Never Happened! No clue if it got faxed no freaking clue about ANYTHING. Oh, and did I mention I was once again dealing with Tiffany and someone named I believe, Jeanie, neither one had the first clue. And if Jeanie wasn't throwing Tiffany under the bus, albeit deserved, she was throwing the Dr under it!!
WORST FRONT OFFICE of ANY Drs office I've ever seen! The ONLY saving Grace this place has is a woman named Jan! Wonderful front desk lady, but not enough to make me keep this Dr. If he doesn't care enough to fax over a desperately needed piece of paper, it shows he just plain don't care at all. I need a Dr that cares! Not finding that here!!! Please avoid at all costs!!!! read more