Been a customer With State Farm entire life. Auto, Home & Life Ins. Never had any claim ever. 35…read moreplus yrs. Recently had water Damage to home/bathroom. 9,700 gals of water went through ceiling, walls, floor. My "Agent" did little, nothing to assist me in this process. Had to deal with an agent in Ga. SFarm did not even come out to estimate the damage. Had to wait almost a mo for check for repairs. The estimate was low. Does not cover all the NEEDED repairs. Entire process very stressful..SFarm customer svc horrible. Do not return phone calls. Wants sympathy from the customer. They only care about getting their premiums, they were not there for me at all. Excuses. Excuses. Will be shopping for new Ins. very soon. Like a Good Neighbor SFarm is NOT there.

From the owner: As a resident of Owego since 2007 my mission has been and still remains to assist community members…read morein Tioga County and the surrounding area. My team and myself offer Insurance coverage in Auto, Homeowners, Life, and Health insurance. We are passionate about community outreach and involvement. License #: NY-LA940593, NY-PC940593

Good place to work with, the auto and home insurance package is very competitively priced.read more

I recently purchased auto insurance (Erie Insurance) from Bailey Place Insurance. The process was…read moreeasy, the staff were very friendly and knowledgable, and the prices were fair. I definitely recommend going through Bailey Place Insurance.

I use nick romo and am completely happy with the service and pricing!…read more We have auto insurance and hospital coverage with them.

Work with Nick if you want to be lied to and treated like just another income stream…read more We had a terrible experience with Nick's office. After several years of being good customers, paying bill son time, even referring others to work with Nick, he had a massive failure of communication, completely screwed us over, failed to even try to rectify the situation, and it cost us $800 in DMV fees. In short, when our credit card on file expired, we got a notice from corporate State Farm that our car and home insurance was going to expire. I called Nick's office immediately and gave them a new credit card and paid our bill. Unbeknownst to us, the office did not update our credit card, and so the following month the bill was not paid again. Only this time, no notification came from corporate, nothing from Nick, no email, no text, nada. And so our insurance expired for a month and we did not know about it. AND we even called the office twice during that time period with other questions, and Nick didn't bother to inform us that we had NO INSURANCE. We finally learned we were without insurance when we got notification from the DMV that our licenses were suspended! WTF?! We called Nick to find out what happened and he took no responsibility. I went to the office and the worker took no responsibility. There was no attempt to help us, no offer to even split the DMV fine of $800. NOTHING from Nick. Not even an apology for his mistake. Nick said he was legally unable to help us out with the massive financial loss. He sent us a $25 gift card to Chili's, as if one beer and crappy burger was going to make up for his massive mistake. We wrote to State Farm corporate about this wrongdoing and lack of integrity. We talked to one of the underwriters and they informed us that local offices are indeed able to offer compensation or rectify situations financially. So Nick lied to us on top of it all. We offered him one more chance to make good on his huge mistake. Big surprise, he didn't. So we switched carriers. Do not work with this person.

What a team! I have had such success using Adam Bennett and his remarkable team during our…read moretransition from a different insurance company. I always feel like they go above and beyond to answer and make sure I understand all the questions I have. The communication is top notch - someone always answers our calls/emails. Shout out to Kathy! Kathy has been a lifesaver. She has gone truly above and beyond for me. So excited to work with this office!

Ryan went above and beyond to help with getting our house insured and he stayed past closing when…read moreI obtained coverage for my car. Ryan is a professional, easy to talk to, very knowledgeable and highly recommended. Jim

We contacted Bailey Place last year for our insurance and they were able to quote us a very…read morereasonable price. Recently we had damage to our car and they handled the entire incident from initial contact to the shop that will fix the damage. They work well together pleasantly and that makes It so much easier for the customer. thanks for your help Judy Brooks

Honestly can't figure out how they have a score this high with such crappy customer service. I…read morereally miss the days of Tanner-ibbotson!!

Tim And Kyle are the two best insurance agents I have ever worked with. Recently I was in a auto…read moreaccident and I have needed help working thru the process and they have gone over and above their duty to help me and in addition the saved me a lot of money on my auto and home policy! I would highly recommend then for any insurance needs!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Horseheads, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Worst insurance company I ever had .You will be sorry!! Run away .Worst customer service.Gave me…read moreother customers information instead of mine.went in with two cars insured came out with only one insured.Two weeks later I found out I had been driving with no insurance on one of my cars,Do not trust them Would give 0 stars

HORRIBLE CUSTOMER SERVICE! Jen Ecker in the front office is very snotty, condescending, rude,…read moredisrespectful, and shouldn't work in customer service. She smells terrible of alcohol and has been involved in a fatal burglerly. Just who I want handling my insurance! Terrible business!

i was shopping for insurance and went into the allstate port watson office and everyone was very…read morenice and helped me get some quotes. i saved a lot of money and switched over. the staff and owner was great to deal with. thanks

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in the Endicott area all my life. I enjoy how tight-knit our community is and how people know one another - it's the only place I could imagine raising my son, Deaven, and our Boston terrier, Hercules. I'm also proud of our rich history, dating back to World War II.Since I've grown up here, it's important to give back to the community that's done so much for me. That's why I volunteer and support the Boys and Girls Club of Western Broome, I coach and sponsor the Tioga County Youth Soccer Association (TCYSA) and have received Helping Hands grants from The Allstate Foundation for other local organizations to make our community a more positive place for others.I opened my Cortland agency in 2017, two years after opening my Endicott location. I have represented Allstate since 1997 and truly believe in the products and coverages Allstate offers. We're a family-run agency, and I'm lucky to have my mother and son working here with me. We treat customers like family and strive to be friendly, upbeat and welcoming.I encourage you to give us a call or just stop by. Our Cortland location is located on the corner of Port Watson and Church streets.