Really nice stay here. Great location, spacious rooms and my favorite--- two in room coffee…read moremakers! Comfy bed and a small table that can be used for dining in. Hotel breakfast was really good with great French press coffee. Very friendly staff. Really close to the start of the gondola, easy walk to the start.

Sofitel Queenstown is definitely French chic! I was lucky…read moreto have a club room and enjoyed cocktails and appetisers in the Rouge lounge each evening. The staff at the hotel were standout. Friendly and attentive. The hospitality really made for a great stay in beautiful Queenstown.

The staff here couldn't be more kind or helpful. It's nice to see their teamwork helping each other…read moreout to make this hotel a well run, smooth and comfortable establishment. Marv and Mariel do a remarkable job at breakfast too!

When my husband and I arrived, just seeing the lobby I thought to myself "dang, I did good!". The…read morehotel was so cozy and beautiful, and I love that it was small. Something either I didn't realize when booking, or forgot, was that they offer free breakfast. I am not just talking continental. They have that, then offer you a menu of about 5 meals that you can pick to have made fresh for you and customize it to your liking. Very filling and delicious. There was also *surprise* happy hour from 6-7! Beer and wine. It was nice to sit in front of their cozy fire and chitchat with other guests while enjoying generous pours. Overall this hotel was excellent! Everything was within walking distance. The room was SO beautiful and big. The views were lovely and I just couldn't get enough of the bathroom- the ceiling was a skylight- a giant window letting natural light in and the floors were heated. My only complaints were that all the buttons for the light switches were hard to figure out, the noise from the outside road (and the drunks yelling at night as they walked by) would wake me and there were no USB plugs in the room. The alarm clock had 2, but for whatever reason would beep constantly when plugged in. We couldn't stand the beeping so we unplugged it. We tried resetting the clock and everything. When we looked up the clock online for a fix, it said it was a known issue. Hmmmm Other than those minor things it was perfect- even cake balls waiting in our room upon our arrival! Oh! And the amenities were locally made and smelled awesome!

TLDR: Great cocktails. Snails paced service…read more Finally! An elevated cocktail bar with some originality. I came here earlier this week and had a window-side seat. The cocktails were superb and original and the team definitely knew what they were doing. Unfortunately the evening was ruined by horrifically slow service (Note to the managers: This is costing you money). There were only two staff members working, but there were only 8 tables or so. Definitely come here for a drink, but don't be in a rush.

Amazing views of bay. Good food but small servings. In the middle of the Queenstown action and…read moreshopping.

My wife and I had flown in from Melbourne and stayed at Novotel in October It is very centrally…read morelocated in Queenstown, very near downtown and lots of shops, and yet, it did seem like it was in a relatively quiet area of town. It took about 5 minutes to get to the heart of shopping centers, restaurants, and cruise ships. Room seemed so nice and clean. Not that we used it, but we were surprised that there was a bathtub - first one after 15 days in Australia! And ... a first for us: Heated towel rack! Oooh, on a cold day or after a shower, it feels so good against the skin! One item that is missing are electrical outlets near the beds - they're across the room! Why doesn't a hotel place electrical outlets by each bedside? Another problem: if you are using an electrical converter, many of the outlets are very close to the "On/Off" button, so if you push the converter too high and/or high, it's turned off! You'd think that the "On/Off" button would be positioned higher so the electrical converter would affect it, Breakfast was about 'normal' for hotel - nothing unusual or outstanding. Service people were very friendly and helpful.

Middle of the road hotel. It's conveniently located but everything in the downtown area kind of is…read more The elevators are being repaired so you'll need to take your stuff up the stairs unless you're on the main floor. They are happy to help if you need. The rooms are a bit tired looking. It's probably been a few decades since the decor has been refreshed. There's coffee and tea in the room. The bed is comfortable but the pillows aren't. USB ports would be a great addition these days. WiFi is free for guests, so that's great. Breakfast is nice. There's a omelette station and multiple hot options. Various breads, pastries, and few weird ethnic options (like miso soup and chow mein). I do love the apple juicer. Takes a bit of work, but it's fun. Staff is friendly and everyone is happy to help when you need it.

This place was LOUD. Our room was awful and tiny for considering what we paid. We could literally…read moretouch the ceiling of our room. Our friend's room was double the size for same price. We tried to upgrade but they wanted to charge us $160/night yet online it was less than $50/night. We've been all over the country and all sorts of places. This was the top price/rated and by far the worst experience. Concierge was nonexistent. This place is crazy to have that high star of a rating. I truly do not like to write negative reviews unless warranted.

We choose Hotel St. Mortez for it's location and breathe taking views of the lake. We were upgraded…read moreto a suite upon check in. Breakfast was cooked to order and offered everything you might want. Bed was very comfortable and the bathroom was a good size with a separate shower and soaking tub. Molton Brown toiletries was a nice touch. Check in and out was seemly. One thing to note, there is a hill back to the hotel from town. It's pretty short but will leave you winded. Everything you need for a luxury stay in Queenstown.

Ridiculously expensive considering how tired and run-down the place is. Coffee machine didn't work,…read moreand there were only two lousy pods in the tray anyway, which doesn't sound like much but you'd think for $800 a night they could quality check their rooms? Getting fully dressed in winter gear to go out and get coffee should not be a requirement for that price. Also, thought for the cost and the fact that we booked several months in advance, that we might have had a nicer room, rather than outside the lift, on the lowest floor. Anyway, they choose to serve how they like. We won't stay again, and we won't recommend it. Stay somewhere else, there are plenty better in Queenstown as we found out. Saving graces? The staff were pleasant and the view would be good from a better room than the one they gave us.

You could say martin and Isaac basically rescued me from a burning building. Or at least if it came…read moredown to this, they 100% would. The most friendly, accommodating staff I have ever run into. They made sure we had everything we needed and plenty more after our horrific travel day! They made us laugh and smile and if you run into these two, you will know exactly why I am ranting about how nice they were. True KINGS! We love you Crowne plaza. We love you Martin and Isaac. They are the whole reason this trip was so awesome.

Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m…read more - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.

Decent, no-fuss accommodations with an excellent location...just close enough to the action but not…read moresurrounded by it. The lounge area isn't well ventilated or spacious, but the deck is nice if the weather is too.

A modest-sized European -Styled hotel run by a family located just up the hill from the bustling…read moredowntown. We were assigned to room 3 and stayed for 2 nights in January (summer). I must say my first impression of our room was a bit underwhelming judging by the furnishings and carpet but by the end of our stay it had grown on me. The best feature of the hotel and the money shot on the website is the beautiful sunny patio in back of the hotel which looks like an inn in Tuscany. We learned the property is a little over 20 years old and the current owners have been operating it for around 2 years. Pros: -great location, very close to town so walking is easy yet you are just far enough away from all the buzz in town -wonderful warm welcome by the hosts and throughout our stay -large size room with a sunny balcony -very large bathroom with updated fixtures -wonderfully fast free Wi-Fi -they offer a continental breakfast beginning at 7 along with a chef-prepared hot breakfast to order which was very nice -beds were decent although I would have preferred a different style of pillow Cons/Opportunities: -judging by our room (#3) most of the furnishings and fixtures look to be original-perhaps time for some upgrades -carpet a bit shabby in spots. -sound insulation from the hall (our room was very near the main door) wasn't the best. -annoying and noisy bathroom fan comes on with the light but runs an additional 7 minutes after the light is off (yes I timed it because it was That annoying). -because it's an older hotel the location and accessibility of electricity for charging gadgets isn't the best -like most businesses in the area, no A/C but even on hot days opening the big patio doors overnight let in a pleasant breeze Bottom line: the great location is the reason for staying here. The price (a bit steep) led me to expect a bit higher degree of luxury but as I mentioned, the longer we stayed the more I liked it.

Dennis went out of his way to make our stay comfortable and accommodate several unusual requests…read more Browns is conveniently located just a few blocks from downtown so you you don't need to rent a car. All of the major tours and activities will pick you up in front or in downtown. The breakfast included is made to order and delicious. You can get eggs and bacon, pancakes, or several other options. There are remarkable views from the balconies of the rooms. The rooms are clean and neat but are somewhat small and sparsely appointed. However, if you are spending a lot of time in your room you are really missing out on all of what Queenstown has to offer.

Lovely suite room with all the amenities. Very clean with friendly staff! Thank you!read more

This is a wonderful and comfortable suite hotel in Queenstown and centrally located to the center…read moreof town. Highly recommended!