Really nice stay here. Great location, spacious rooms and my favorite--- two in room coffee…read moremakers! Comfy bed and a small table that can be used for dining in. Hotel breakfast was really good with great French press coffee. Very friendly staff. Really close to the start of the gondola, easy walk to the start.

Sofitel Queenstown is definitely French chic! I was lucky…read moreto have a club room and enjoyed cocktails and appetisers in the Rouge lounge each evening. The staff at the hotel were standout. Friendly and attentive. The hospitality really made for a great stay in beautiful Queenstown.

We stayed here for a few days while visiting Queenstown. Of all the hotels we stayed at on our 2+…read moreweek trip, this was probably the nicest. It's a fairly small hotel, but the rooms are spacious and very modern. Generally, I don't care too much about interior design, but I have to admit our room looked really cool. We arrived around 7 and the hotel's happy hour (with free drinks and snacks) was wrapping up. The concierge checked us in and showed us to our room. It was clear they really care about their customers. He also told us we would get a free breakfast every morning; this is the only hotel that provided one our entire trip. The breakfast wasn't your typical hotel continental breakfast either. There was a small buffet, but there was a cook who would make sausage, bacon, eggs, omelets, or whatever you wanted. Overall the breakfast was great. Anyway, the room itself was great. You walk in and there's a bathroom on the right. But before you get to it, there is a small fridge and sink. The bathroom itself was rather unique; one wall was clear glass that would allow you to see into the main part of the room (there was a shade you could lower so you couldn't see between the two rooms). Back in the main room, there was a bed, tv and the other usual things. The room was spacious though, and there was a little nook by the window. There was also a large window looking out onto the balcony, where we had a great view of the field where paragliders would land. Also, the ceiling was quite high. The hotel is a short walk into the heart of Queenstown and also to the Skyline gondola. The only bad thing I can say about the hotel in the parking garage underneath the hotel was too small and we had to find street parking. Also, there wasn't a good place to load/unload luggage. But compared to all the pluses, these are minor things. Our experience here was great. When we had a day trip to Milford Sound that left early in the morning, they gave us cereal and fruit for breakfast the night before so we could eat before the kitchen opened. I would absolutely stay here again, and I highly recommend it.

The staff here couldn't be more kind or helpful. It's nice to see their teamwork helping each other…read moreout to make this hotel a well run, smooth and comfortable establishment. Marv and Mariel do a remarkable job at breakfast too!

You should stay here. Really. We've stayed at Cypress Inn,…read moreDoris Day's place in Carmel, which was off the Richter for character and charm. There's a wonderful little place we stayed at in Orange called Cotehele which is about a thousand years old and comfy as anything. Truly magic place especially in Winter under snow. We had one of our anniversary holidays at Hatherly Birrell Collection in Lonny* which amps up heritage, art and style. But..... The Dairy is better. For a start it's in Queenstown, and nowhere on Earth is there anything as spectacular as the little town on Lake Whykikamoocow under the Remarkables. I'm so glad Gen Y didn't find the 'Remarks' or they would be called 'The Like, Awsomes' Second it is authentic. It used to be a Dairy until a couple of blokes did it up and turned it into a boutique hotel. Its got history and class. To burn. Third, its now run by two of the nicest people you will ever meet even if one of them is a Kiwi. Hi Bevan! BTW, how did you get so lucky as to marry a gorgeous Aussie like Kim? CarnthaWallabies. Nothing is a problem. Every whim is their command. Alex the Elvis impersonator is on hand to bring the best brekky in the southern hemisphere.** He can tell you where to ski and where to get a Rhinestone jumpsuit. The view from our room was better than TV. We just sat and looked out the window. After a day's skiing we would fall into the hot tub and Kim would bring us champagne flutes and an ice bucket. Fresh towels and robes provided. The location is perfect. Walking distance to ski field buses, and the middle of town is a two minute roll down the hill, but its still quiet enough that you can't hear the Irish and Pommy backpackers at two in the morning, a problem in others Hotels, or so I heard on a chairlift. The brekky is touted as a feature on other review sites and rightly so. It is drop dead fantastic and it means you don't need lunch - which for me is extraordinary. I don't know what they have done to their pigs in the Shaky Isles but my God they make super bacon! And Elvis is always happy to load a few more rashers on board. With a smile and a chat. A very cool guy indeed. With a car that has been diagnosed as a 'ticking time bomb' which he drives to the ski fields. Brave man, I assure you. Driving to The Remarkables is like a double black run for experts only! Afternoon tea in front of a cracking open fire is wonderful. Little home made cakes and scones, or so Keeno tells me - I was having a nap at that time of day. Or Skiing. Thats the thing about this place, its just so friendly. Everyone is blissed out, just enjoying the town and the hospitality. I reckon that The Dairy is the new benchmark for hospitality. The rooms are great, the bathrooms are spotless and the hot water is strong and endless. I tested it. Wi Fi is amazingly quick and trouble free. I heard our American friends Brittany and Andrew thank Bevan and Kim for helping with their heli hiking, bungy jumping, jet boating, and glacier flights. Our Brazilian neighbours could be seen wandering around the Library and just staring into the distance. Bevan recommended some places to eat, most of which I had already found on Yilp***, with the notable exceptions of Belle Cucina and Eichardts. That Eichardt recommendation in itself earned him hero status with me. At least until the World Cup. What a place! We will be back. *Launceston, Tasmania **We down under are very fond of being the best at anything in the Southern Hemisphere. It means we have beaten Chile. And the bottom province of Equatorial Guinea. And Namibia. ***'Yelp' in New Zealand...ish (?)

This place was amazing! My husband and I spent my birthday here while on our honeymoon. Charlotte…read morewas so kind and made us feel at home. She had great suggestions for local spots from viewpoints to restaurants. Accommodations were great and breakfast was delightful! Highly recommend and we will definitely be back!

"God save the Queen We mean it man…read moreWe love our Queen" (The Sex Pistols) "I watched the harbor lights Beside the silvery sea" (The Platters) The Novotel has an unbeatable location, right smack in the middle of tiny and charming Queenstown, the beauty of Lake Wakatipu and the vital harbor scene of tourists and shoppers. Our first night in the village we heard bagpipes, and an electric violinist playing pop music. Our modest-sized room was excellent, with plenty of electric plugs, comfortable beds, a nice work station, flat screen TV, and excellent Wi-fi. The bathroom is comfortable, with a great shower. Just be careful with the shower, it's inside a bathtub, so you'll have to step up or down to get in or out. The hotel breakfast is plentiful and included a few dishes we had not seen in Australia, namely lamb sausage, vegetable korma curry, fried rice, lo mein noodles, and pastrami. They have two coin-operated laundries that run on $2 New Zealand coins. The front desk can change your bills for the coins. We could not have been happier with our time at the Novotel.

Middle of the road hotel. It's conveniently located but everything in the downtown area kind of is…read more The elevators are being repaired so you'll need to take your stuff up the stairs unless you're on the main floor. They are happy to help if you need. The rooms are a bit tired looking. It's probably been a few decades since the decor has been refreshed. There's coffee and tea in the room. The bed is comfortable but the pillows aren't. USB ports would be a great addition these days. WiFi is free for guests, so that's great. Breakfast is nice. There's a omelette station and multiple hot options. Various breads, pastries, and few weird ethnic options (like miso soup and chow mein). I do love the apple juicer. Takes a bit of work, but it's fun. Staff is friendly and everyone is happy to help when you need it.

This place was LOUD. Our room was awful and tiny for considering what we paid. We could literally…read moretouch the ceiling of our room. Our friend's room was double the size for same price. We tried to upgrade but they wanted to charge us $160/night yet online it was less than $50/night. We've been all over the country and all sorts of places. This was the top price/rated and by far the worst experience. Concierge was nonexistent. This place is crazy to have that high star of a rating. I truly do not like to write negative reviews unless warranted.

We choose Hotel St. Mortez for it's location and breathe taking views of the lake. We were upgraded…read moreto a suite upon check in. Breakfast was cooked to order and offered everything you might want. Bed was very comfortable and the bathroom was a good size with a separate shower and soaking tub. Molton Brown toiletries was a nice touch. Check in and out was seemly. One thing to note, there is a hill back to the hotel from town. It's pretty short but will leave you winded. Everything you need for a luxury stay in Queenstown.

LOCATION: 5 stars VALUE: 5 stars…read moreLIKELY TO RETURN/STAY HERE AGAIN: 5 stars SERVICE: 5 stars ROOMS: 3 stars overall LOCATION: My husband and I were VERY happy with this location - it's always difficult to tell when looking on the map, but it's proximity was AMAZING. There's a small convenient store next door that was open every time we needed to stop in. A grocery store is a bit of a further walk up, but definitely walkable. And maybe 5-10 minute walk to a pharmacy - which was EXTREMELY helpful and we frequented often. It is across the street from Real Journeys - so if you book a tour through them, sometimes this was a popular meeting spot. It is walking distance to Lake Wakatipu (2 minutes probably) with an AMAZING lake-front view with plenty of restaurants (breakfast, lunch, dinner, casual dining to fancy dining) to choose from - Patagonia Chocolates, Fergburger among other popular eats are very close by IHG: We booked using IHG points we scored after opening their credit card. They allowed us early check-in which was AMAZING straight from a 24-hour travel time (we did request this ahead of time) and we got a few other perks for being platinum elite members. This is more of an IHG qualm is that they always advertise your "free gift" as though it's something so BIG and usually its just 2 tiny bottles of water (if they remember to give it to us). This hotel remembered to give us our present and it was in a shiny, very professional looking envelope and it was just a card that said we get free wifi - which I am pretty sure was already included. Maybe it was high-speed. I dunno, I just don't like the heavy advertisement on why you should increase your status for a tiny gift that many resorts (not this one) but usually other resorts have forgotten to even give us ROOMS: Overall, the rooms were clean and had a good layout. We were slightly disappointed that 2 of the hooks for our shower curtain were broken, so someone just looped 2 loops onto 1 hook each making the shower curtain short and caused a mess in our bathroom, but every time someone came to clean they never changed it. My husband is VERY sensitive to noise and the noise level in the hotel was perfect LAUNDRY: we ended up doing our laundry on site - which I usually don't do while traveling and their laundry was convenient and very cheap. They had automated detergent dispensers as well, which was very handy SERVICE: the staff was always very helpful with any questions and also helped us setup a Super Shuttle and taxi when we needed it. They were EXTREMELY helpful especially in setting this up TO the airport for our flight to Auckland, which is always tough traveling, 'cause I never know how much time to give. We used them several times to help us find the grocery store or other places and they had great directions. BREAKFAST: We only had 1 free breakfast day included and it was ok, to me. My husband was pretty impressed. They did have a juicer on site with plenty of healthy items to choose from to juice. I try to do low-carb, low-sugar most of the time, so this was hard for me as it was mostly pastries and the only sustenance they had was not that appealing to me - fried rice, noodles, sausage, etc. They did have a order your own omelette/egg station which I should have taken advantage of and my husband loved. As a picky breakfast eater and with so many other choices nearby, to me the breakfast wasn't worth it. Breakfast places are so close that, you can eat breakfast outside of the hotel and still make it back for your tour start time (depending on the time) We 100% will be back here (well at least plan on it). It was SO nice to stay this close to town. Plan to give yourself some time to even just walk around this amazing plus and don't overbook with tours. We did a Milford Sound, Kayaking and Bike Ride Tour while here and I will definitely be reviewing all those things - what fantastic place.

Ridiculously expensive considering how tired and run-down the place is. Coffee machine didn't work,…read moreand there were only two lousy pods in the tray anyway, which doesn't sound like much but you'd think for $800 a night they could quality check their rooms? Getting fully dressed in winter gear to go out and get coffee should not be a requirement for that price. Also, thought for the cost and the fact that we booked several months in advance, that we might have had a nicer room, rather than outside the lift, on the lowest floor. Anyway, they choose to serve how they like. We won't stay again, and we won't recommend it. Stay somewhere else, there are plenty better in Queenstown as we found out. Saving graces? The staff were pleasant and the view would be good from a better room than the one they gave us.

Decent, no-fuss accommodations with an excellent location...just close enough to the action but not…read moresurrounded by it. The lounge area isn't well ventilated or spacious, but the deck is nice if the weather is too.

Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m…read more - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.

A modest-sized European -Styled hotel run by a family located just up the hill from the bustling…read moredowntown. We were assigned to room 3 and stayed for 2 nights in January (summer). I must say my first impression of our room was a bit underwhelming judging by the furnishings and carpet but by the end of our stay it had grown on me. The best feature of the hotel and the money shot on the website is the beautiful sunny patio in back of the hotel which looks like an inn in Tuscany. We learned the property is a little over 20 years old and the current owners have been operating it for around 2 years. Pros: -great location, very close to town so walking is easy yet you are just far enough away from all the buzz in town -wonderful warm welcome by the hosts and throughout our stay -large size room with a sunny balcony -very large bathroom with updated fixtures -wonderfully fast free Wi-Fi -they offer a continental breakfast beginning at 7 along with a chef-prepared hot breakfast to order which was very nice -beds were decent although I would have preferred a different style of pillow Cons/Opportunities: -judging by our room (#3) most of the furnishings and fixtures look to be original-perhaps time for some upgrades -carpet a bit shabby in spots. -sound insulation from the hall (our room was very near the main door) wasn't the best. -annoying and noisy bathroom fan comes on with the light but runs an additional 7 minutes after the light is off (yes I timed it because it was That annoying). -because it's an older hotel the location and accessibility of electricity for charging gadgets isn't the best -like most businesses in the area, no A/C but even on hot days opening the big patio doors overnight let in a pleasant breeze Bottom line: the great location is the reason for staying here. The price (a bit steep) led me to expect a bit higher degree of luxury but as I mentioned, the longer we stayed the more I liked it.

Dennis went out of his way to make our stay comfortable and accommodate several unusual requests…read more Browns is conveniently located just a few blocks from downtown so you you don't need to rent a car. All of the major tours and activities will pick you up in front or in downtown. The breakfast included is made to order and delicious. You can get eggs and bacon, pancakes, or several other options. There are remarkable views from the balconies of the rooms. The rooms are clean and neat but are somewhat small and sparsely appointed. However, if you are spending a lot of time in your room you are really missing out on all of what Queenstown has to offer.

Lovely suite room with all the amenities. Very clean with friendly staff! Thank you!read more

This is a wonderful and comfortable suite hotel in Queenstown and centrally located to the center…read moreof town. Highly recommended!