i had the best first experience here, they made me super comfortable which was great because i was…read morenervous...10/10 recommend

This was such a cute place. Make sure you pay attention and look out for this cute house or you…read moremight miss it like I did. It's right across from the main entrance of shorter college. You can pull behind the establishment and there's plenty of parking on gravel. I was greeted right away when I entered. I had actually called right before coming by and I'm glad I did since they were really busy and was able to squeeze me in. The room was clean and she made me feel really comfortable. She was very attentive to removing ALL the hairs. They have charcoal in their wax (it's black), don't be alarmed at the color. That seems to be more smoothing on my skin. Anyway the process was thorough and she was really friendly. I would definitely recommend coming here for another wax.

Super cute office. Friendly staff. It was my first time there and Rachel was super sweet and…read morepreformed a great facial. Will be back for another facial soon and wanting to try other services as well!

I got the refresh facial and it was incredible! Lotus is so cute, clean, and welcoming. Kristen is…read moreprofessional, friendly, and very knowledgeable. Every product she uses is intentional and safe for your skin. My skin was GLOWING afterwards! 10/10 would recommend.

Worst I've ever had my eyebrows look, she took the ends of them completely off and they look like…read moreblocks :(

I went Friday 04/28/23 to this establishment. have gone a few time for eyebrows only but on the…read moredate mentioned above? I decided to get the works, eyebrow threading, tinting, and eyelash extensions (the one I had was the little strip ones that you piece together to complete a look the plastic like lashes not mink) I get my services and I was having issues with the lashes while in the chair the woman who at this time I cannot recall her name I think it's MANSI GUPTA but it's not the older woman (the mother ) but her daughter with light like brown streaks in her hair. So she attempts to fix the issue of something sticking in my eyelid. I think the issue is resolved. Saturday rolls around I have this stabbing pain later that evening in my eyelid!! Felt like NEEDLES being jammed in my lids. So the salon was closed by this time and I could not get help. I suffered in pain until that Monday when they opened and I could go back during lunch hour. I called before I came to tell them I'm having issues. So Monday she helps me and pulls the "dry glue" out of my eyelid. So I think all is well right? NOPE! The next day the other eye the lashes are literally lifting up and dangling, itching in my eye. I go back Tuesday, the woman who normally does eyes lashes is not there so the little girl gives me the phone to speak with her and I tell her my issue now with the other eye and she tells me "ohhh you just haven't had it in a while so you just not use to it" umm weird so According to her ? this is normal. So I get off the phone and the young girl that was there tries to push it together (while sticking her nasty finger in my eyeball which I had to jerk my head back) and it was ok for that moment. Now the daughter told me if I had any other issues to just come back when she's there. So I leave and that same night? Lashes start falling ALL THE WAY OFF! So I can't return wed or thurs due to work. I return Friday (today) 05/05 to get my lash fixed that is now still hanging in my eye!! The woman who is the daughter first wouldn't even Acknowledge me when she walked in and tried to take another woman over me . Luckily the woman let me go ahead of her. I expressed my displeasure of me having to come back and forth for my lashes I paid for! She starts to get an attitude and talking to me as if I were unintelligent and telling me "this is normal! This is normal! The eyelash is still on your eye!" I said it's still hanging in my eye!! She was like you got stuff stuck all on them. (My first time putting makeup on since I got the lashes was last night for an event) yeah it blew on to it cause I had makeup on and the eyelash was still in my eye BEFORE THAT! She starts to raise her voice and talking to me like I'm some bozo POC!! She was walking around around threatening me with "I got cameras!" I never said anything to threaten this woman, I never even cussed! I simply let her know you will not talk to me like this! Why you yelling? You do this in your own business? Guess she didn't care because who cares if they have my business right? I'm insignificant? She kept trying to play me like I was dumb and talking to me so nasty. It was embarrassing! I now am going to the emergency room because I am in so much pain in which this woman refused to help me because I told her that the lashes SHE PUT ON were not applied properly! She said ANY LASH TECH WILL TELL YOU THAT THE LASHES YOU GET PUT ON WILL NEVER STAY "PERFECT" . No, the problem is they aren't stay on AT ALL AND STUCK INTO MY EYE!!! She got angered when I told her she was not going to treat me like trash she gets aggressive with me!! Gives me barely a partial refund and tries to physically push me out with her body language walking up on me. I called a few lash techs and went to another lash tech you know what they told me? NO THIS IS NOT NORMAL AND WHO EVER DID THEM? APPLIED THEM INCORRECTLY!! Told me to go to the hospital it may be infected!! These lashes didn't even last a FULL WEEK!! Oh and she told me I was "banned" lmao! A joke! unprofessional and ghetto!

The quality of service our bridal party of 5 received was more than we could've ever imagined. All…read more5 of us were so well taken care of from the moment we walked in the door. Everyone was so friendly and held conversations with each one of us. The bride was even gifted a small bouquet and vase of flowers. Everything was reasonably priced and we all left happy relaxed and pampered.

I feel like this was terrible service. I wanted a manicure and did not get it but was still charged…read morefor it. I got SNS with gel on top. The technician did not go to the cuticle so it looks bad. The edges are uneven and the nail length are all different. Also the technicians hands were not clean nor were the tools used or facility. He scrapped the table with a razor getting all the glue and polish off the surface while I was sitting there. I wanted to like this salon but over all it was dirty and will not be back.