Awesome service would definitely recommend!! They really go the extra mile for their customers.read more

I went to Gendron's to sell some gold jewelry and a diamond ring: the person told me my ring was…read morecubic zirconia. I then showed him the appraisal I had on it to which he said" oh." He told me 2 pieces of jewelry with just metal: they were 18 carat gold. Totally untrustworthy place. I then went elsewhere and got the appropriate amount of money for the gold pieces.

Just went back to NEG&S - They have just remodeled the place - when you entered previously - you…read moresort of hit a counter brick wall - Now the place is more open and inviting - Same friendly faces there waiting to help you in any way - hope them much success in their new birthing

After much research I decided to utilize New England Gold & Silver Jewelry. When I placed my…read moreinitial call they were courteous and knowledgeable. When I finally visited the actual store I received excellent customer service and was amazed with how quickly my visit was completed. I would highly recommend this jewelry store for buying and selling jewelry.

Good fair honest local shop. Been going to Ray for repairs and jewelry for years and years…read more Recommend him way way over chains like Kay's and Jared. He will make pieces for you, as well. And DO NOT EVER visit the shop next to Spumoni's, the guy is a crook.

Beautiful showroom filled gorgeous pieces of gold. I looked at the cross pendants and gold chains…read more Friendly staff. Comfortable environment.

Back in December I had a family ring restored. They did a fantastic job. I have since had a watch…read morerepaired and sold some silver for melt value. Both of these experiences were excellent. Their jewelry assortment is lovely as well. Eloquence is the best!

Needed a watch battery replaced. I was a walk-in and they assisted me right away. Both people…read moreworking there chatted with me while the battery was being replaced. I browsed their jewelry while waiting too. Lots of beautiful pieces. Battery was about $20 and took just a few minutes.

This is a follow-up to my recent review that I posted about my heirloom bracelet being stolen from…read moreReliable Gold. I have since been contacted by Sarah, the owner. I believe she is genuine in her regret that my bracelet was randomly stolen, in that it just can't be replaced. We hope that the Providence Police Detective Pichs will be able to apprehend the thief and, through some miracle, return my great-grandmother's jewelry. It's not of great monetary value but it means the world to me. Sarah appreciates the sentimental value (an adjective that barely describes such strong emotion) and I think is doing what she can to provide some restitution. If you are reading this, please send good thoughts that it will be returned.

Beware! I left my great-grandmother's bracelet for advice on cleaning, etc., and it was promptly…read morestolen during store hours. I have heard from staff and the police are involved but the owner has not reached out. I feel crushed because my plan was to give the bracelet to my granddaughter on her birthday next week.

Told me 1 week to fix my earrings but left me hanging for 10 days and didn't work on my items until…read moreI said i was going elsewhere that is cheaper and won't lie about the time it takes to get done. Save yourself the time and money

I walked in and the short older woman took one look at me in sweats and regular Lands End jacket…read moreand she yelled something I didn't recognize and quickly left to the back - no one else was in the store at the time. A msn comes out and I explained I wanted to replace the center stone on a vintage ring and I believed they had experience with old pieces. He looked at it and said it would cost couple of hundred dollars for a sapphire or something similar; I said ok, however I explained that I was thinking about a particular gemstone. He said he would get back to me and and wrote my name and number on the tiny flip page calendar on the desk. Not the best way to treat a potential customer - but needless to say, no one ever got back to me. As I was leaving three women who were not a person of color, walked in and the short older woman emerged from the back and eagerly went to help them. Way to discriminate- just don't bother! Un-American

I purchased my wife's engagement ring and our wedding rings from Hegeman & Co over the last two…read moreyears. I feel very grateful that I found them. Michele and Richard are both very earnest, pleasant people to work with, and made what I feared would be a difficult process as easy as possible. I can't comment on how their products compare technically to other jewelers, but I found their offerings to be quite beautiful. Certainly, I would recommend them to others seeking engagement and wedding rings. Thanks so much for all your help!

Request handled very professionally. Although a bit of waiting was involved that was primarily…read morebecause there were several steps in the process. The end result exceed my expectations and cost less than I had expected.

Selling family jewelry and silver is an uncomfortable experience at best. It seems ruthless and…read morejust a little sleazy to trade in heirlooms. Most of the "WE BUY GOLD" shops that I visited were unattractive and uncomfortable and I had no confidence that they were honest. I happened to be in Warwick and did a Google search for "gold buyers" and Atlantic Metals Xchange popped up. The location is easy to find (near Trader Joe's) and the parking lot is accessible and the store itself is lovely: it looks like an upscale real estate office which is understandable once you learn that the affiliates of this location are located in Greenwich, Ct and Charlotte, NC. The owner is gracious, receptive, knowledgeable, and patient and as other reviewers noted, he was willing to explain how he ascertains the quality of the pieces and assesses the value. (Mostly it's done by simply weighing items once they've been inspected.) Atlantic Metals Xchange offered absolutely fair (the best I encountered) prices in an environment that made me happy to be there. I would definitely recommend it and if I can find some other mismatched earrings, silver, and/or coins, I'll be back. What a welcome alternative to the other metal traders that seem to be everywhere.