I was a client of Just Four Paws and initially had positive experiences with some of their sitters…read more However, I recently encountered a situation that raised concerns about how the service handles detailed care and communication. My cat's routine requires close management, and I provided clear written instructions and updates as needed. Over time, I experienced difficulty with one sitter in consistently following those instructions and adapting to changes. When I raised a concern to the owner, Melissa, the client relationship was ended without an opportunity for discussion or review of my experience, or consideration of assigning a different sitter. I was told this was the first concern they had received from me, which suggests there was no process in place to identify or address developing issues before they reached that point. To be clear, the sitter was kind to my cats, and I do believe she cared about them. However, care alone is not sufficient when instructions are not consistently followed or when there is limited ability to adjust routines as needed. For clients who require precision, consistency, and clear communication--especially in situations involving medically sensitive or closely managed routines--it would be important to clarify upfront how detailed protocols, updates, and sitter matching are handled.

So happy to have this business back in Tucson. Melissa and her crew have been watching my fur…read morebabies of and on for almost 20 years! They are professional and so loving with my dogs! I'm never worried about my pups at home when I have these guys helping me out!

Had a wonderful experience with woofie's. Malik did a great job with my dog's bath! It was easy to…read moreschedule and they were right on time!

I can't say enough fantastic things about Woofie's ! My Zoey a Little Shih~Poo Anajya performed…read moremagic ...Zoey looks as if she is ready for a Dog GQ! RAYNIE is a very excellent owner and takes her business very seriously. She keeps you informed every step of the way. If you are debating .. debate no longer .. if I could give 100 stars I would. I've had dogs for a very long time and this is the best groomer I've ever ever discovered. Everything about it was over the top perfect perfection.

I think it has been around 9 or so years that I have been taking my girls to Kristin. Still 5 star…read moregreat services and care. My older girl Petunia boarded with Kristin until almost the end before she passed, and I never worried about her. Whether is is doggy daycare or boarding, I know that my pup Violet LOVES going over there and playing. Care and supervision are excellent.

I had trusted Mrs. Kristin Zickel, owner of Rockin'Z Doggie Ranch located in Vail, to care for our…read moretwo labs Colt & Remi. In January, we had a dangerous and extremely poor experience with her. We dropped off both dogs on late Thursday, January 16th with a scheduled pickup of early Tuesday, January 21st for the agreed upon amount of $275.00. On the morning of Tuesday, my wife was heading to pick them up when Kristin had messaged her asking if she could call her. Once on the phone, Kristin told my wife that her worker Caitlin would be there because she had to leave to pick up her daughter. She then said that yesterday (January 20th), her golden retriever, Colt, and Remi were all playing and she heard a "scream like a yelp" and went to check, but didn't see anything. Then, on the morning of January 21st she noticed Colt had a "scab on his back." She was then asking if Colt and Remi play rough at home because it looked "old" (insinuating we dropped him off this way), to which my wife said not anything as of recent. Kristin then said Colt had a "small tooth puncture" but she cleaned it up and put some triple antibiotic ointment on it. My wife arrived, picked up our two dogs and called to let me know what was going on. When she got home, I examined Colt and found him to have a very bloody, open wound on his back with ointment rubbed into it and his fur. It looked absolutely awful. We immediately called our vet to see if they could see us and arrived within the hour. Our Veterinarian, Dr. Droves' first words were "that's really bad". She asked how it happened and we explained the situation. Dr. Groves stated the wound was 1-2 days old and labeled it as a "laceration". Unfortunately, it was too late to be sutured. They shaved down his coat, cleaned up the wound, prescribed antibiotic ointment, antibiotic tablets, and told us to monitor the area and clean it daily. The total bill was $136.17 which we paid. Later that day, I contacted Kristin and asked for an explanation as to what happened. She seemed very nonchalant about the situation and very dismissive. I explained to her about bringing Colt to the vet, the diagnosis & cost. I then requested a refund of the $275.00 boarding cost plus the $136.17 in medical cost. Kristin immediately became very defensive and angry, even going as far as saying that if your child gets hurt at school, you don't ask the school to pay for it. I found this very insulting, and it just shows her poor attitude towards her handling of the situation. After the call, I sent her photos of Colt's wound (a 1 inch chunk of flesh was missing from his back, as well as being badly bruised in the area) along with the receipt from the vet, as well as Dr. Groves' notes from the exam. The following day, Kristin wanted me to coordinate with our Vet so that I could see footage from an indoor security camera of what took place. She said she could not send the video nor show it to me privately due to it being classified as "distributing child pornography" because she had young family members in the video. She said it would cost too much to hire someone to blur out certain parts of the video, which is why I would need to view it at our vets office. I declined multiple times, saying it does not change the outcome of the situation. Colt was not being properly supervised, and he was not properly looked over after the screaming yelp. Kristin once again became extremely defensive and sent me a photo of the pet sitting contract that we signed nearly a year ago, which she claims absolves her of all liability. if she gives me a full refund + medical, it would be her admitting total fault. I said I would be open to half of the $275.00 ($137.50) since our other dog was fine, and the entirety of the medical bill ($136.17). Kristin told me she would need to consult with her husband and have to get back to me. Unfortunately, over the next two weeks Kristin kept making excuses and postponing any type of resolution to the situation. I did not want to continue going back and forth with her, so I sent a final email, as my patience was wearing very thin at this point. The last excuse was that she was going on a planned vacation with her family and would be getting back to me when they returned, because she had a lot to say. Then, on February 9th I saw she had refunded me a total of $137.50 for "1/2 of boarding cost" and no email, text, or phone call with an explanation. It took Mrs. Zickel 19 days to come to the conclusion that she will not cover the medical cost, and only refund half of the boarding. I gave her many, many chances to make a bad situation better, but she has failed. Still to this day, she has never asked how Colt is doing. In-case anyone is curious, in her pet-sitting contract, it states the following: "The utmost care will be given in watching Client's pet(s) and Client's home." If this is what Mrs. Zickel considers "the utmost care" then I am very concerned.

Angela, the heart of the dog ranch is such a caring and amazing person! She has a heart of gold…read moreand truly loves every dog on the ranch! We brought our two pups in and she not only made the dogs feel her love, but handled us so kindly as we were nervous about leaving them. She is reassuring and sooooo kind! We feel like she treats the pups and their owners like we are family! Ours pups are so excited every time we arrive, they can hardly wait to go in! We feel so blessed to have found the ranch!

We could not recommend this place more! From start to finish, they absolutely took the time to make…read moresure that our dog was the right fit for their set up and once he was there, he had an absolute blast! We got constant communication and updates from their staff and pictures as well! They truly care about your dog and treat them like family! Thank you, Angela and crew! Duke loves you and so do we! What peace of mind we had when we had to leave Tucson for a few days when we were so far from home! Absolute trust in this business! We will definitely use them again when we are in the Tucson area!

My two dogs and I moved to Green Valley earlier this year and I immediately sought out dog walkers…read moreto supplement our daily walks (one of my dogs is reactive and I like to have him interact with others on a consistent basis). I lucked out with finding Joyful Pets and Homes. My dogs love the walkers - they're excited to see them and sorry to see them go. I get reports on how the dogs are doing and feel assured they've had a good work out. I feel I get good value for the cost and highly recommend Joyful Pets and Homes.

I loved the care my cats received while we were on vacation. This is the first time I've used…read moreJoyful Pets & they did an amazing job! Chloe gave me updates daily & my kitties felt right at home with her excellent care! I will definitely look forward to using your services again! Thanks for everything!

I've been using Kritter Sitters since 2023, and I honestly don't know what I would do without them!…read moreWhen I first had to leave for over a week to go back east, I went through so many interviews with potential sitters--but my little dog, Tillie, only approved of Katie. That sealed the deal for me, and I couldn't be happier with the choice. Katie is professional, reliable, and incredibly kind. Before each trip, she comes by to re-acquaint herself with my little pack and give Tillie a chance to get comfortable with her again. That thoughtfulness goes a long way in easing both my worries and my pup's. At one point, I also had a dog with a lot of medical issues, and Katie handled everything with such calm confidence and care--it never phased her. I'm beyond grateful to Katie and her team for giving me the peace of mind to travel and visit family without stressing about my fur babies. If you're looking for trustworthy, compassionate, and dependable pet care, I can't recommend Kritter Sitters enough. They are truly the best!

kritter Sitters offers the best caring pet service ever! I have two large dogs and Katie gives them…read morepersonal attention and can be counted on. I highly recommend this service..

We met Burcu who has the facility in Vail. Our dogs got…read morealong with the other dogs there, and Burcu gave us a tour of the place. She's a very nice lady.

From the owner: For almost 20 years Camp Jimmydog LLC has provided Southern Arizona and the Tucson area with cage…read morefree, dog boarding and daycare in a home environment. We are free of the kennels, runs and overcrowding that promote stress, unwanted behaviors and overstimulation. Your dog is welcomed into our home and loved and cared for as our own. Our three locations offer comfortable homes on large properties and provide an environment that everyone can enjoy. There is room to quietly relax as well as room to run, play and explore. These are our home’s that we live in. We want our guests to feel it’s their home too. If they sleep in your bedroom, they will sleep in ours. There are NO extra charges for things such as administering meds & supplements, outdoor time, exercise, individual attention and cuddles, beds, toys, play time or bringing your own food. Contact us with any questions that you may have or to schedule a time to come by and meet us. We look forward to having you in our pack!

Dr Martin takes absolutely the best care of our fur kids! They all are patients here and are in the…read morebest hands! This office has the best customer service and always so caring!

They were ok. They have a great business plan. Seems to work however too rich for my blood.read more

Everything I wanted in boarding my girl. The ONLY one in…read moreTucson I would ever live Dolly. If I could give them 10 stars and a big hug I would.

The kennel is close by and they were able to admit my four dogs with one week notice. I had all…read morefour bathed and nails for one.

Not only is this a great Service, the guys are very efficient and friendly!! It's always great to…read morebe greeted by your first name! My pups actually look forward to their visits too. The price is right and I highly recommend them!!