Team 16, Kayla and Sam, have done an awesome job of cleaning our home every visit. They're friendly and pay attention to each room and article they clean. We're very pleased with their outstanding service. The Cleaning Authority started off by making a positive first impression with our initial consult. The owner arrived and explained their service to us and gave us a little history on the company. We did a walkthrough of our home and sat down and made a plan for what we'd like done and he gave us an estimate. Hiring them was a great decision. They clean every other week and we know exactly what they'll be cleaning when they arrive as well as what they'll focus on their next visit. They have an App where you can see the service they'll do and they leave a written note as well. We recommend their service. read more

I don't make quick decisions and before hiring any type of service, I really do my homework. I've been using The Cleaning Authority for about a year and a half and couldn't be happier with my decision. Matt is always professional and easy to work with. Team #10 is fantastic. Heather is such a hard worker and is so thorough. She's even shared some of her cleaning tips and tricks with me. I love it! Kim has been paired with Heather for awhile, but now she's leading her own team. (Good for her!) I will miss her, but I'm not worried. Nikki, Donna and Sarah have been teaming with Heather and they've also done a great job. Very happy with The Cleaning Authority and Team 10! read more

I had a very frustrating morning just before Heather and Cindy (team 10) arrived today. I made a huge mess in my master bathroom with temporary hair dye powder...sprayed all over the counter, cabinets, wall and floor! I was doing a terrible job of cleaning it up, smearing everywhere! Heather and Cindy immediately took over, assured me that this was nothing and helped me calm down. I left the house and when I got back a couple hours later it was like nothing had happened. They are wonderful, I wish I could have broken the 6' rule to hug them. Cleaning Authority has always been a great company to work with. Very reliable and their teams of cleaners have never let me down! read more

Team 5 - Kayla and Savannah are amazing! They leave my house immaculate every time and they are wonderful with my pets! They are super professional, trustworthy, and have great work ethic! Thank you for all that you do! Team 10 - Cindy and Shaina arrive at our office with smiles and are a pleasure to have around the building. They are respectful of the employees' work spaces and get the job done without being disruptive to business. We appreciate your help! Team 3 - Emma and Macayla did a great job around the office today! They were efficient, thorough, and had a great attitude. The floors are sparkling and the place looks great! We love The Cleaning Authority! read more

I hired the cleaning authority from a recommendation from my mom as she uses this company. This was my first time having The Cleaning Authority come to my home to clean. Team 16 (Paige & Sam) we're on time, professional, listened to what was important to me, and were fast cleaners. They got the job done right in time and I was very pleased with their work. Everything looked beautiful A special touch I noticed was the toilet paper roll end was folded to a triangle shape. I felt like it was in a fancy hotel . I would highly recommend them again! Thanks Sam and Paige! read more

We just started using The Cleaning Authority and we LOVE Emma and Macayla! They are also happy when they arrive, always prompt, and they get right to work. They do a fabulous job, and they don't even mind working around my messy desk while I'm working at home. Lol. They fit it right in with our family already! By the way, both girls are great, but Emma is born leader. I was impressed with her professionalism right from the beginning. She's got a great future ahead of her. Happy to have her on our Cleaning Team! read more

Mindy & Chrissy, Team 8, have been cleaning my home for almost a year. I have had several cleaning people come and go over the last couple decades, none of them have ever come close to these two. They are meticulous, efficient, trustworthy, friendly and are incredibly comfortable to have in your home. I have complete trust in them, whether I'm at home when they come, or whether I'm it. If you have an opportunity to pick your cleaning crew, I highly recommend Mindy and Chrissy, Team 8. They will impress you! read more

I have been using the Cleaning Authority since May and they have been A+. I had an issue on one occasion and they responded quickly and resolved the problem! Team 23 Jackie and Erica are the best. When i come home on Tuesday my place is immaculately cleaned. They even vacuum the back of each stair. The only thing that could be better is the window blinds and ceiling fan and Window blinds be cleaned. Im sure they will do next time! Other than that they are awesome and would recommend! read more

We have had positive results with The Cleaning Authority, monthly doing a once over of our entire house. If we have a special needs area we simply explain what we need and they take care of it. Yes we've had some rotating teams but their methods are consistent and we appreciate the results. Recently we had team #4, Courtney and Olivia, and they did a terrific job, and again with a special needs area we asked them to take care of, plus the ladies were very nice and friendly. read more

We couldn't be happier with the Cleaning Authority. It's the first cleaning service we've used and they've been A+ from the start. Hollie has been working on our house since we began and she's phenomenal (and my dogs love her too). The crew of Hollie and Candice are arguably the best team as they're professional, friendly, efficient and do a great job. This franchise is locally owned and operated by a great person and staff and we'd highly recommend them to anyone. read more

We have used the cleaning authority for about 9 months and have our house cleaned every 2 weeks. The teams that come to our house are professional, hard working and very pleasant. The 2 young ladies today, Elaine and Mindy (Team 11), had a difficult task in that we are getting ready to move. We had boxes and bags everywhere. Yet they managed to leave our house clean and in good order! We hope to continue the service in our new home. read more

I can't say enough nice things about The Cleaning Authority in Mentor. I am a busy working mom and I was struggling to keep my home in order. Emma and Macayla take such good care of us, as does the entire team at TCA Mentor. Coming home once a week to a freshly cleaned home is the best feeling in the world. They do a great job of cleaning and even arrange my daughter's toys and pick up after us more than they need to. read more

Team 22 (today was Friday and Savannah) does such a thorough job and take care in arranging items after cleaning surfaces. I feel like in each room they approach it as it if was their own home. I truly look forward to team 22 each week because I know I'm coming home to a settled, clean and cared for space! Thank you so much to Friday for leaving me notes and taking care of my senior pup while working. read more

It's employee appreciation month and Team 14 deserves it!!! Shout out to Kim, Melynn, and Ashley. These 3 women do an outstanding job and work hard to keep our house clean and looking beautiful. I live SE of Cleveland and use The Cleaning Authority - Mentor because of how awesome and trustworthy they are. Thanks to them, the team, and this company for doing right by their employees. read more

We have been using The Cleaning Authority Mentor for a year now and have been happy with their service. Not only do they generally do a thorough job, team 18 (Andrea, Julianna, and Jaeda) they are kind and thoughtful. They bring our dog a treat each time they come and always do little things like arrange and organize the books in our daughters room. We would recommend this service! read more

I have been a customer of The Cleaning Authority of Mentor and am very pleased with their service. They use organic products and are very thorough. Antonia is especially good, as she has been with TCA a long time and has been coming here for over 2 years now. I appreciate repeat cleaners as they know the 'lay of the land'. They are a good choice for cleaning, in my opinion. read more

We have used Cleaning Authority since they opened in Mentor for both our office and home. Team 2 Jessie and Haley do a great job. Fast and efficient. Update 5/18/2020. Team 2 Jessie and Alisha continue to do a great job. Impressed by the safety measures that Cleaning Authority has put in place due to COVID to keep their customers and employees safe. They do a fantastic job. read more

I want to bring to your attention the nam es of the following individuals.Taylor-Sam ad Bri. They are outstanding workers, They pay agtention to details and carry out their assignments in a professional manner. Your are to be commended for hiring such people. Thy are kindhearted and caring young ladies. I recommend that Team 16 be rewarded with a bonus. May God bless you all. read more

Team 8, Chrisy and Stephanie are professional, personable, efficient and effective at making our home sparkle! We are very grateful and appreciative of their effort to go above and beyond with their excellent work. They are truly an asset to your company with their desire, dedication and determination to give it 100% and complete the job the best they can. read more