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The Charles Whitlow Arena

5.0 (1 review)

Services - The Charles Whitlow Arena

Venue rental

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5 months ago

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Stardance Center - Indoor seating

Stardance Center

(33 reviews)

First I would like to say that it is a beautiful spot and you can't deny the view! That's why my…read moresister and her husband chose it for their wedding December of 2025. But I want to let others know about our experience because I want to make sure it does NOT happen to future brides. I think this will mostly be about things that went wrong. And we did express our complaints to the owner but did not receive a sincere apology. Again, these are OUR issues and hopefully they can be corrected and improved in the future. *The barn door jammed for my sisters first look for her bridesmaids. Ruined moment. *The coordinator was very nice and did help us a lot in the bridal suite. But when it came to having things ready it was not so put together. She did not have ready the "Aras" or "Lazo" which is part of our tradition when getting married. When the time came, we stood there for a good 5-10 min before my mother had to run and go find it to which then the coordinator brought up. No one made an announcement or apologized. Then she pretty much disappeared the rest of the night. *I barely made it to the entrance song because it was not announced for the bridal party to gather. * The DJ RUINED their first dance because he played the wrong song and did not apologize. We gave him a whole set list to play of which NONE of the music was represented. He only played one line dance song where he got out on the dance floor but that was it. And coming from a Hispanic family, he did not play ANY Mexican music. Half the wedding did not dance at all. He did not announce any events so we did not know when cake cutting was happening or if things were placed out. For guests to view. Guests book signing, momentos to take home were not touched because no one knew about. *We had a High school mariachi band come play during dinner but then after they were somehow allowed to go into the bridal room and just "hang out"??? I don't know who said they could go back there but I was shocked when I went to get something and they were all lounging around our personal items!? I mean bras were thrown and everything back there! That was a big issue for me. Not appropriate. *When dinner came we had ok'd all guests to be allowed to have both entrees. I find out later that one side was offered only a choice instead of both! We had so much food leftover because of this! And the food was not as good as at the tasting. *The bar had pre made cocktails in pitchers instead of making them individually, so they were very strong. And if you had a drink, you had to drink it quickly because they'd come around and pick it up even if it was still full! Such a waste of all our bought liquor and beer. *They allowed guests in the ballroom while we were trying to take pictures of the bridal party so we had to have them go back out which was embarrassing. Then when we requested the guests to enter earlier after photos due to the weather it took another hour to make the announcement. *Not enough cocktail hour food! *Wedding party did not receive any snacks for cocktail hour. *The backdrop in the Photo Booth was not even up! It was supposed to be a newspaper setting and it was just a black curtain. *Not enough dessert and they were serving in paper boats that my uncle had provided for his nachos bar. *They had very young people serving who did not know how to serve or plate. *DJ did not announce the last dance!!!! They missed it and by then everyone had gone because the music sucked. AGAIN, just our experience but I hope those who take time to read this will be appreciative and take time to make sure everything goes how they expect it. And have a boss or someone you trust in charge of the little things to stay on top of them because they didn't seem to care much after they were paid. They were given programs to know exactly how we wanted things to go and they did not deliver.

We came here for a wedding and couldn't have been more impressed! You first walk into a beautiful…read morecourtyard where the surrounding views are spectacular. Some delicious horderves and drinks were being served before the ceremony. The area is at the base of Sombrero Peak so the west setting sun is blocked by the peak so a 5 o'clock wedding is perfect without being under the blazing sun. Indoor dining is served with a table by table help yourself dinner. The space is elegant and comfortable and provides a great dining experience with a variety for the bride and groom speeches and then dancing. Did I mention plenty of parking. The staff, the views, the professionalism was definitely a 5 stars.

The Charles Whitlow Arena - rodeo - Updated May 2026

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