I booked a room online, got a confirmation and when I arrived there was no one at the business. I…read morecalled and texted and got NOTHING back. Had to scramble to find another place to stay. Currently disputing the charges. DO NOT stay here!

We stayed here during a family reunion. The rooms were filthy dirty, carpet was disgusting. Never…read morestaying here again!

As a Pilot Car Driver I stay in motels almost every night all over the US. This is one of the best…read moreones I've been at. The owners are friendly and very helpful and the rooms are reasonably priced. Thank you for a great stay!! R, Hallahan SSJ Pilot Services

From the owner: Each one of our rooms have a theme. read more

This Best Western is among the poorest hotels I have used. It's dirty, and the hallways smell like…read moredirty laundry. The toilet seat was not secured with screws to the frame, the shower didn't function properly, and I was awakened from sleep at 1am by the night clerk who said she had a noise complaint. We were in bed, not talking, and no TV or electronics to make noise. Nothing. She insisted. The same clerk, who had a clear language barrier (India) argued with me about the pronunciation of the vehicle I drive as well as the color as she stood typing my registration info. She was cold and unfriendly. Furthermore, I am a combat veteran, and the discount Best Western offered was just $6.00 on a $139 room. That's not a discount, it's an insult. I will neither recommend nor return to that hotel. It's old and maintains low standards and clearly does not honor the Best Western brand. Paul C., Oklahoma City

PEE SOAKED BED pull out couch was SOPPING WET with urine…read more My grandmother is a business owner who winters in Arizona. Every year she stops at this hotel both ways on her drive down from Minnesota. I am accompanying her to assist on her trip home tonight and was planning to sleep on the pull out couch. We reserved our room this morning ahead of time and arrived around 10:30 pm. After 13 hours of car travel we are exhausted. Opening up the pull out couch I first noticed something like pieces of tree bark on the sheets, and then found when I went to wipe them off that the sheets weren't dry. Then further realized they were outright wet. Sniff test confirmed the comically absurd and horrible fact that the sheets were soaked through into the mattress with pee. We called in the front desk woman who was helpful but not apologetic. She was ready to just give me new sheets and have me sleep on that mattress until I pointed out that it too was wet and stank. I am so exhausted that I just decided to not be difficult and just put the sheets on the dry but stiff adjacent part of the couch that doesn't fold up. My grandmother, who has been a habitually loyal customer for probably a decade, left the room to ask if they could reduce the bill. Now a man named Roy, who was either the manager or owner, was involved and when she explained our situation to him she was yelled at, threatened with being asked to leave, and accused of dirtying the bed herself as a scam. When she said that accusation was insulting he called her names. At this time it's reached about 11:30 and she is rationally scared enough about being unable to find another place to sleep that she just walked back to her room with some meager new bedding and hoped nobody came to remove us. This has been a dehumanizing and inhumane experience and she won't come back.

Perfect! I was driving through a little town in the middle…read moreof Kansas where I had never been. Decided I was getting too tired to drive safely so pulled into a random Motel I had never heard of. Very nice guy in charge. Very accommodating. Not expensive and EXACTLY the simple, comfortable, clean, safe bed I was looking for. And pet friendly too! I set my air conditioning so I was comfortable and woke up eight hours later refreshed. Thank you so much!

First I will say I'm a comfort inn Hampton inn holiday Inn…read morekinda person. But... this place was clean. Bed was comfy. A very very good place to stay.

We were part of a convoy going to Oklahoma to help with wildfire relief from Missouri and needed a…read moreplace to lay over for the night. During the 9 hour trip to Gate, we had a grand total of 8 blown tries and several problems on the road. In the late afternoon we realized that we weren't going to be able to make it to the hotel we planned to stay at. We needed somewhere with a big parking lot for all of our hay trailers and the Inn seemed like the best choice. We called Lynda and asked if she would have enough room for 7 people to stay. Not only did she give us 5 hotel rooms, she gave them too us for free since we were with fire relief! We rolled into the hotel at 4 AM after unloading almost 300 round bars of hay. Not only did Lynda get all of our rooms ready for us, she left the keys in the lobby for whenever we got their. Now about the hotel - it's absolutely fabulous! By far the cleanest hotel I have ever set foot in. Huge rooms, great bathrooms and even had a mini fridge for us. The beds were super comfortable as was the couch. By far one of the best hotels I have ever stayed in. We can never thank these folks enough for their help with our convoy. Without them and their wonderful hotel we would have been in a lot worse shape than we were. I 100% recommend the Inn. You will not be disappointed!!

WHY would I give this place a 5-star rating? I mean after all it is just a very basic old-fashioned…read moremotel way off the road in a small town in Oklahoma's panhandle. There are only a handful of rooms and they are basic and not fancy. This motel earned a high rating not on visibly comparing it to some fancy hotel in a big city but for living up to the meaning of what the word hotel "hospitality" is all about. Our stay wasn't by choice. We experienced not one but two blown tires on the highway about 20 miles out of town on a day when the temperature plummeted 50 degrees in a couple of hours. We were stranded for almost 8 hours with almost non-existent cell service and a bad experience with AAA who wouldn't send a repair truck. Through the kindness and hard work of OHP dispatch we were finally able to get a lift to town by a local officer who went so far above and beyond his duty he deserves a medal. He called ahead to motel owner Dan Crocker who got out of bed in the middle of the night to drive over to the motel to check us in. We were cold and tired and our prospects were bleak getting our truck repaired so we could continue on our way. It is evident that Dan and his wife Lynda put a lot of work into remodeling and fixing up this motel after they bought it. While not fancy, what they offer is a clean, comfortable and reasonably priced place to stay. Being away from the highway means no road noise, just a lot of fresh air. And unlike some "brand name" motels, everything works including the wifi. The next morning, still faced with a broken down truck stranded up the road Lynda was more than generous in helping us get to the Laverne Farmers Coop where we were treated like family and were able to get two brand-new tires installed. The people of Laverne, including Dan and Lynda Crocker helps us make the best of an unpleasant experience and look back with appreciation of what the word hospitality is all about.

We stayed at this hotel recently with a group of 6-8 people and wanted to sit together under the…read morecovered outdoor area. We brought out three chairs to join the limited seating, but a staff member came out and made us bring them back inside. His explanation was that if he let us, he'd have to let others -- which felt unwelcoming considering we were paying guests just trying to enjoy the space. What made this worse is that the outdoor area wasn't well maintained: there was trash and cigarette butts on the ground, and the cigarette disposal was overflowing. It was disappointing to be told we couldn't make ourselves comfortable in an area that clearly wasn't being cared for by the staff. Overall, not the kind of hospitality or upkeep you'd expect at a hotel.

Nice, new-ish hotel, 10+ years old, right next door to a casino. You can walk there in about two…read moreminutes. There was no outdoor seating area which seems like a fail unless their goal is to drive you to the casino. There was just a lone bench outside of the front door, which was already occupied. Our room had comfortable beds, and the hotel is dog friendly for a fee. Our top floor room was quiet and had solid floors.

We came here in March, and didn't realize that most of Bryce was still frozen over. The location…read moreof this BW is literally at the entrance of Bryce Park, and I can't find anything bad to say. Plenty of parking, and there's even a Phillips 66 gas station next door with actually very competitive prices. There's no restaurant on property but there are some across the street, and the front desk provides a list of local eateries. Tip: The Bryce Canyon Pines Restaurant - located 4 miles away on route 12 -was an excellent choice. Our king room was spacious, plenty of storage, and 2 sinks in the room. The shower had plenty of hot water and ample water pressure. The toiletries was lemony, citrusy which was pleasant to use. There was even a fridge and microwave in the room. I was quite impressed on the breakfast buffet. They literally had everything you could think of for breakfast, from eggs, sausage AND bacon, waffles, pancakes, biscuits and gravy, oatmeal, fruit, fresh yogurt, yogurt in a cup, juice, cereal, breads, donuts, potatoes, and so much more! Even the coffee was good... not weak at all. There are a few feral cats on property and I was so sad they had to stay out in the cold, huddled under our cars for warmth. Aside from that, it's an excellent location. Staff was friendly, but not overly chatty.

Make sure you book through calling them or on their Best Western website rather than Hotels.com to…read moremake it easier for yourself to book/cancel/change. This hotel had one of the best hospitality and customer service. Special thanks to Brent and his staff for taking such good care of me and my significant other during our stay. We could not have asked for a better experience in Dodge City. A kitchenette for the price we paid was unbeatable.