Individual parking spaces are limited and you will be waitlisted. Tandem parking is seemingly…read morealways available. Bicycle racks are available for free inside the parking garage. This apartment always smells like dirty socks because of poor building ventilation. If it's a risk you want to take like I did, be my guest and more power to you. I'm sensitive to smells and I can tell you I'm already dubious. Wait, I have more. The Muse crew painted my concrete floor in an attempt to prepare me for move-in day. I know the company meant well, but they didn't give me any option to decline. My room now reeks of noxious fumes. I would have gladly kept the old floor with all blemishes. It also delayed my move-in. I can't be in my own room without feeling grossed out by the putrid odor of new paint. I'm living with a friend until it gets better. I don't know when that will be though. The pre-furnishings aren't as great. I'm allowed to store them so that's good. I will for the following reasons: they stink, may be damaged, and are filthy. I was given a bed frame with two bent wheels which I will not use (storage). My included desk size is okay--no qualms with the nice desk. The office chair was not properly maintained/cleaned in months or years by Muse. I sprayed it everywhere with Spot Shot and black grime came off of it. The grime needed 10+ paper towels before it started to let up. Even so, the office chair still smells like an unwashed human in the summertime even after Spot Shot. This is going into storage with my bed and microwave. Speaking of the microwave, it had such a powerful, pungent odor that no one took the time to clean. It was also caked with dried food. I removed the unit from its cabinet space and detailed it on my own. Does Muse care about its brand impression and residents? Kelly, our leasing associate, is great. Thanks, Kelly!

I've been at Vision 5 since June 29th 2013 (officially July 1st); not long after the place opened…read more I first heard about the place at a Redmond town meeting that was a discussion about making Redmond an art town and about drawing more artists to the city. As an artist, I was was highly interested in Vision 5. It was pitched as Redmond's first "Live, Work, Art" building. While it doesn't yet fully live up to all my exceptions, (I wish there were more artists living here, and that there was a well ventilated place for me to use oil paints, and spray paint) it is nice place for a single artists to live, work, and to create some art. Since I've lived here, the place has had it's ups and downs. Some of the earlier reviews were somewhat true. Management has changed many times. This place started out with no onsite management, and small maintenance team to now having an onsite management team (Muse Management) with a beautiful office, and a larger maintenance team. I love that Garret, one of the Leasing Professional, is also an artist and one of my neighbors. As an artist, I've been able paint in the small common area that allows for nontoxic art work, I've been able to use the conference room for meetings, have a BBQ and other parties on the balcony, and I have been able to hold my own art show as well as curate a few art shows in the Vision 5 north gallery. I was able to help out when the movie, "Painting Anna," was filmed. Additionally management, asked me to participate in a number of art events (Vision 5 opening Art party, Kirkland Art Fest, Kirkland Studio Tours etc.) on their behalf. Pros: * Everything is within walking distance: restaurants, grocery, entertainment, biking/walking trails, and the Redmond Transit center. In other words you can do not need a car, and you can easily commute to most contract jobs (Microsoft, Google, Nintendo etc.) * Art Gallery, Painting Studio, Drawing Studio, Conference rooms, Balcony with BBQ and potted garden *Maintenance - The last few crews have been very good. In the current crew, James and Nick are great. Nick really put in the extra effort when he helped get the benches and a table for the opening reception of the current show. * Rent is low (especially when you factor in the included utilities) for a person who wants their own place, and who needs a space to paint or create in this area Cons: * Noise level depends on the neighbors that you happen to get due to hearing everything through the wall. (I currently good neighbors, and I have lucked out for the most part) * Like most apartment in this area, the only way to cool off during the summer is to open a window, or get portable air conditioner, which needs window that opens by sliding up and down. So, when choosing a room in the building, be aware of the following: ** Most of the units on the 2nd floor do not have windows, just a 2nd door to the balcony ** Two of the units on the 5th floor only has french doors with no screens for windows * No space to do messier artwork, and to do artwork that requires more toxic materials such as oil paints and spray paints * Rent is high for the amount of living space No place will be perfect. For me, this place is a nice place to live. The pros and the benefits outweigh the cons and minor annoyances. Check out the Vision 5 Art page on Facebook to see art events at Vision 5: https://www.facebook.com/Vision5ArtPage To see more pics of the building, and to learn more about the units, check out the Vision 5 Facebook page: https://www.facebook.com/Vision-5-431322236966507

I have lived here for over twenty years and couldn't be happier with my home and everyone who…read moreworks here as well. The property is beautiful, a fountain and courtyard that is shady and well maintained. The office as well as the maintenance staff are always happy to help with any problems. In the past year the carpets, cabinets and countertops have been replaced in most apartments. I couldn't be happier with my experience living here.

-This is A federally Subsidized Facility for housing under HUD rules…read more -Also, The Employees Are Humancentric, they will Treat you with respect. -This Community is a great Hub for All the peoples that reside here. -The Staff is prepared for eventualities and promptly responds. -The Building New Carpets, New Painting on Walls, New Hot Water Boilers. -Leasing Agents Ready to Assist to lease/rent you An Apartment. -Security Has improved, more watchful, responsive respectful officers. -Have not witness any Bugs in the facility other than Fruit-flies on summer. -The Amenities are Plentiful with A Magnificent view.

Everything was great . Dee leasing agent was great location…read moregreat , building great can't wait to move in January 1 coming back home to Seattle from California .

Hello! I've lived at…read moreThe 101 for a number of years, and generally enjoyed the experience. Both Dee and Joe are wonderful people. The complex is no longer livable. A construction site has been erected next door, and the noise and shaking is incredible. It begins, every weekday, at 7:00 a.m. and the beeping/slamming/crashing cannot be drowned out even with earplugs. Just for laughs, I checked the decibel level in my apartment at 8:30 a.m.; with no appliances running and seated at my desk (approximately 15 feet away from a closed sliding-glass door), the decibel meter read a very respectable 70 decibels. For the people who will rush to dispute this review, that's about the sound of a running vacuum or hair dryer. Except, of course, those noises generally don't persist for 8-10 hours per day. Oh, and they don't tend to physically shake the unit, either. I cannot open my sliding glass doors for ventilation because of the dust and smoke from the site -- but that's okay because I'm sure I'm getting plenty of it, even with all the rain, through the ventilation ducts. The unit's balcony might be a selling point, except it's unusable during daylight hours. The property manager was condescending, suggesting to me this long-term construction is part of the landscape. Pillar Properties is unwilling to accept the notion this construction has dramatically impaired my ability to function in the apartment. Meanwhile, I am immunocompromised and quarantined for the duration of the Covid pandemic. Even if I were vaccinated and able to move, the Pillar folks won't discuss an early termination of the lease. So I'm here with the banging and clanging and shaking for eight more months. To the point: Hello, devil. Welcome to hell! (And anyone who's thinking of moving here, know that construction has just begun and won't be completed until 2022 or 2023.)

Save yourself some trouble. Here are the things to watch out for. I am not sure how their other…read moreproperties are (ten20, Brio, elements) .. 1. Shtuff keeps breaking all the time (faucet, shower door etc.) 2. No ventilation - We had our kids allergies flare up in the house. We only stayed for three months. One window that opens just a little bit. If you have even mild allergies stay away. 3. SUPER Super NOISY all night unless you are over 15th floor. You wont sleep well. so you better be a sound sleeper. 4. They will charge you exorbitant LATE fees. My last month forgot by a day and prorated rent was $1600. I paid $360 for late fee. Daylight robbery. 5 The business managers are super rude, hope you never have to deal with one. 6. Parking is expensive and will give you tickets even if you park for five min while you pick up something. It is frustrating. Good luck if you still decide to go with them. I am glad I only needed it for three months, it was unbearable for us but we did not have a choice. wecare@UDR , Please do not bother responding to this with some corporate language "this is why we have reminder email and strict policies" . We were on the road the last five days did not have a chance to get to anything while moving with aged people. please stop charging people exorbitant late fees, that is a highly unfair and unethical practice. Instead, Please spend the time instead coaching your business managers to be more professional. Note - Front desk including Bronson were amazing people. 5* to them for their support and kindness. That was a huge plus.

We enjoy living in the Ashton Bellevue so far. Staff is always helpful and friendly. Glad we made…read morethe choice

If you're even thinking about moving into this building, I highly recommend that you do. It's a…read morelovely, quiet area and ALL the staff is so friendly and accommodating. I can't recommend this place enough! Maintenance staff - (Pedro and Rick) and leasing managers (Lisa and Julie) are the best! I have lived in five apartment complexes in downtown Redmond in this by far is my favorite! I'd like to call this place my permanent home.

Beautiful brand new property with nice views and a spaceous outdoor communal area. Exceptional…read morestaff, always friendly and willing to do whatever is needed to make you feel at home. Angie, Lisa and Mallory have made me feel welcome from the very first tour I took, before the property was even finished.

I had a wonderful experience with Charles Apartments. The property is beautiful, with great…read moreamenities, and the gym especially stood out to me. A big part of the positive experience was Virsavia Veresko, the leasing manager. She was incredibly warm, patient, and thoughtful throughout the entire process. She gave me plenty of time over multiple visits, showed me several different apartments and views based on my preferences, and never made me feel rushed. She was also extremely responsive with the lease agreement and made changes whenever I requested them. Overall, Charles was great. Beautiful property, excellent amenities, and a genuinely thoughtful leasing experience. Thank you, Virsavia, for all the time and care you put into the process!

Charming apartments! The start of renting was a little shakey, the leasing team seemed to be out of…read moretouch with ARCH homes and the leasing process. When concerns arise I go straight to the assistant manager, Erin, who always knows what's going on around the property. She is super helpful and friendly. Maintenance team has been diligent with work orders, specifically Brent who is great with communication. He's gone above and beyond to make repairs and check in on how things are holding up. I always prefer him for work orders, as he is clean, precise, and respectful of my home.

I must say that maintenance at the reunion is awesome! I spoke to Fernando regarding fixing my…read moredads sink. He was so pleasant and very helpful! I hope he gets recognized for his outstanding work and attitude! Thanks!

First, T'Kia is highly valued as an excellent customer service lady. I hope that MG Properties…read moreknows how valuable she is, a complete treasure. The property was fair with my move out; however, I sent a question but never got a response back from the Asst. Manager. The email with calculations was questioned and paid in full, but it was not a 'do not reply' email, so that was surprising not to hear anything back.

Management was not kind other than Mark. Chey and Amanda were ableist and not inclusive. I did not…read morefeel safe living here due to how I was treated by Chey. I am disabled and when advocating for myself I was told to shut up by Chey and told I shouldn't be accommodated because she also has ADHD. It was unprofessional and ultimately the reason why I broke my lease. They also charged me a illegal pet damage fee when my service dog did not damage the apartment. There were a lot of hidden fees during move out and monthly bills. Additionally these are older buildings. The walls are thin and spiders easily crawl through the cracks in the doors, windows, under the sink, etc. Kids are constantly playing in the parking lot, hitting cars and making driving unsafe.

Worst rental experience I've had in 10 years of living in Seattle. Honestly, they feel like a scam…read more Just like tons of other tenants, I got hit with ridiculous move-out charges -- five to six times higher than anything I've ever paid at any other place in the city. It all comes down to their leasing management team. Those polished photos might make you smile when you're apartment hunting, but just wait until move-out time. At this point, I don't even want to look in the direction of this community when I'm in Redmond.