Found and corrected a very puzzling problem with my 2 stroke Yamaha 150 V6 outboard on my…read moreGrady-White 192 tournament boat. Fixed right in a promised time frame. I replaced coils, plugs, fuel water separator filter and more. Ended up being diagnosed by them as thermostat on one side of my V6. They recommended R & R of both, running great and gets up to top speed smoothly now, great crew! I wasted my time & money on unnecessary fixes, live and learn.

Honestly, honesty from the Service advisor. Integrity of the Service advisor. Customer service was…read morenot her forte.. when confronted after she lied to the sales person about her conversation with me, I called her back after finding out about her made up conversation, she over talked while I was talking to her, yelling at me and in essence, her poor communication skills ( should take some classes on responsibility and customer care ), no integrity and most of all, lying about our conversation and her demeanor. She gives a pretty poor representation of the service department. The sales person tried to make it better by providing a pick up of my vehicle, the drop off of a loaner and a return of of my vehicle after service. But..a dangerous issue was taken care of on warranty and the back tires that were ruined by the issue,, were not replaced, they supposedly were after only 1 yr old. So the experience of my $60,000 purchase of a new vehicle last year, which had a seriously dangerous issue, by the way, put me in a 6 foot ditch, and more than a few near misses of accidents on the expressway. All of this were within a year from purchase and still on warranty..was just short of a nightmare! To make a defense of poor customer service and ignorance by a service advisor is an understatement for sure. As I told the salesperson, I was informed i now needed 2 new back tires for the cost of $500, and would I like to have them installed from a service technician that day because of the issue. To make another complaint.. the sim card for the navigation system was removed at the test drive that day, my husband saw him do it but didnt know what he was doing, well that will be another $30, thank you very much. They checked out the hands free phone application instead of the stated navigation app issue.I can take my vehicle to any Buick dealer for maintenance and vehicle performance issues and will do that from now on. If this helps someone to know what they might experience at this dealership, it helps me to digest this maddening, disappointing experience this past week. All because I called to let them know I'd be less than 30 minutes late for my appt that day... to see if that was OK. I was being respectful. I have no further trust for Richardson Chevrolet in Standish, MI, KG.

The guy to service, that's what's very rude to me. But the next time I came, the blade was very…read moreearly, very nice

The men here have always worked on my car and have been very honest and fair. They do very good…read morework. This time they went beyond. They worked for two days making sure my car wasn't over heating and since they couldn't find any thing wrong they didn't charge me a dime even though they searched for 2 days. Thank you guys! This world needs people like you all! Thanks again!

They don't know shit. Don't even go for electrical problems. I figured it out online. New battery!…read moreReally! DRL module... really! I just unplugged it. Charged me $800. dollars for breaks. Didn't fix the electric problems. I only needed front breaks done. Small car, back breaks are pointless. Didn't even replace my battery. How sad.

Way to go waited 3 days for them to pick up my vehicle for repair was told maybe Monday,latest Tues…read morewith a no show.Called Tues said wed at 9. No show no call then they show up thurs told them already got someone else to do the job and that they lost a customer to which they said they didn't care

They got us in so quick very polite and did a great job I'm so happy we have a place so close to us…read morethat treat us good thank you for your hard and extremely good work

I had Eagle Bay Marina service my Tohatsu outboard motor and they were great to work with for…read morescheduling the work. I didn't want much down time with my boat and they got me in and out quickly! The work was covered by warranty and Eagle Bay did all of the paperwork , which made it easy for me!

Really friendly people and dealt with my flat tires immediately. They are also priced fairly…read moredefinitely recommend them.

On my first review it said i was from Ca I have no Idea why I live in west Branch Mi i call…read moreSniders a month ago explained everything to them and that was over a month ago I have still Never heard back from them so Basically I paid them 45 dollars for them to try and get an additional 1,248.00 for things that were not wrong with my car . What a shame I am a 65 year old disable widow senior i took my old car in to get check because i was debating on selling it or repairing it  . There was a leak in the front area so I paid them 45.00 for them to check out the leak and they gave me a written estimate for the repairs for 1,248.00 said my transmission pan had holes in it and my oil pain had holes in it both needed replacement plus the the transmission lines need to be replaced and the valve cover  gasket. So that was alot of things to repair all at once so I took it to another mechanic for a second check out  which he did for free and all it needed was the transmission lines and a trasmission cooler which cost me 260.00 total to have fixed . So I called Sniders and explained what happened and all I got from the owner  relative was she will need to speak to the mechanic . I have never heard back from anyone  Never was offer back my 45.00 the new place i took it to showed me the parts they said i need while the car was up on a hoist.I Didnt need most of those parts at all . I would use caution when going here and this is a small town  and I have been a good customer but this didnt feel right and Im glad i got a second check out . So be careful if your a female senior when you take car in for repair This was a horrible experience and with a heavy heart I cannot recommend this place. The rating reflects what happend to me

Called this morning about a truck that's listed on marketplace. After 5 minutes back and forth with…read morethe operator I was told the salesperson was unavailable. Left a voicemail. No reply. Called again late afternoon. Operator again said the salesperson was unavailable. Asked for a sales manager or someone else who could help me. Hung up after another 5 minutes on hold. Piss poor way to do business. Maybe the very polite operator should switch positions to sales.

Fantastic! We were on a road trip from Minnesota - pulling our camper when our truck broke down…read more Brandon was kind, responsive and got us in immediately- eventhough we got there 15 min before closing on a Saturday. They had it repaired and back on the road in no time. Brandon was so great to work with and made a potentially trip ruining situation into a small part of the story of our trip!! Many thanks to Brandon and his outstanding service department!!

These folks got us in fast and kept working hard until all our cars issues were fixed and we were…read moreback on the road. So glad we found them. Timmy himself was on-site and making sure everything went smoothly

This place is amazing. We had an emergency with our camper while on vacation. They were extremely…read moreprofessional, honest and efficient. I would highly recommend them for any service needs you may have.