This place is great. Friendly staff, and speedy and excellent service. Snoopy looks very posh.read more

This is my favorite Boarding and grooming service in Saratoga. Staff are friendly and knowledgable…read moreand the recently added grooming service is Top Notch! Molly (groomer) groomed my Westie just the way I like it on the first try! I have tried a few other groomers in the area that have fallen short on adhering to my grooming requests. I definitely recommend giving them a try if you are in the area and need any animal services. Saratoga Vet hospital is right next door which also makes this location a one stop shop!

Such a strange place with strange rules. We recently had a meeting with Shannon the Manager. She…read morewas rude and disrespectful to my wife. My wife left in tears. Shannon talked down to her and belittled her. They never answer the phones and she even told me she would call back and she didn't. Be aware of what you are getting. The facility smells, it's dirty, the dogs bark a lot. The first time we went, my dog came home shaking and you can tell he didn't like it.

I recently had an unfortunate experience at WOODCREST KENNEL in Orford NH …read more There's an employee who has a side dog rescue business at the kennel. She texted me one day and asked if I was interested in a dog that she had up adaption. I went to check out the dog . The dog was friendly and appeared to get along with my other dog . I decided to see how things went and brought the dog home with me Everything was going well for a few weeks . There was some rough housing but nothing serious. There was an incident. I brought the dog back to the kennel. But in hindsight should not have done that . I overreacted. This employee and I exchanged messages and she told me she would get back in touch with me. . I really wanted this dog. Spent a lot of quality time with him . I Bought a bed, crate, and his food that he was eating at the kennel. This employee won't give me back the dog. This employee never called me . I realized how unprofessional, immature, ridiculous and on some level mean and cruel this was. This experience gave me a horrible taste in my mouth for dog rescues. Please think twice about dog rescues when you are asked to sign a 2-3 page contract. This employee was just absolutely ridiculous. I guess she feels this dog is better off in a kennel than a loving home.

After poor to disastrous results in two local places, we finally found the place where we can get a…read moreprofessional grooming! Our labradoodle looks natural and wonderful!, we will never go anywhere Else! Sherry in cornwall

We cannot say enough good things about this Kennel and their owners/employee's. We took our two…read moreDalmatians to Diamond Brook for 16 years (see their picture on their web page). We boarded them multiply times a year and for as long as two weeks and we always picked up healthy and happy dogs (clean too, thanks to their grooming service). Diamond Brook always goes up and above like also washing our dogs beds after a stay and a grooming, this so everyone and thing were clean when we picked up our beloved pets. The facility is immaculate inside and out and the owners live on the property. A big plus for us. We have used many kennels over the years but never with this quality of service (and some down right horrible). Once we found Diamond Brook, we knew we were set. We have since lost out two beloved puppies but I still recommend Diamond Brook to all my family and friends. My in-laws dogs will be staying there later this week. I would give 10 stars if possible!

These guys are the best. You have no worries letting them care for your dog. We've been using them…read morefor years. Day, overnight or weeks, no problems.

We've used River Road half a dozen times now and we recommend it highly. Our 6-year-old Eskie named…read moreToby enjoys his stays there, perhaps largely because the owners and operators here genuinely care about animals. Their operation offers attention for boarders, plenty of space for exercise and opportunities for getting along with others (unless your dog is a loner). the point is, we guess, that their care focuses on what's good for the dog not what they're concerned about. We have no complaints from our experiences. The rate is $28 a night, and knowing your pet is safe and happy is well worth that, in our view. (They also are open late afternoons on weekends, making a pickup a bit easier after a trip.)

When my teacup poodle fell down some stone steps and hit her head, it became clear something bad…read morehappened. I needed to go to an Emergency Vet immediately. I was a 35 minute drive away and was SO grateful that Dr. Chris Dutton came in after hours. He was very professional and helpful and clearly cared about animals. It's that kind of service to the community that makes River Road Veterinary Clinic an excellent place to bring your pets.

I've owned dogs for the past 35 years. I have experienced all manner of veterinary situations,…read moreemergencies, surgeries. I have been a client at veterinary practices in 3 different states. Since Covid my primary veterinary practice lost 4 vets and were unable to offer emergency services. That is why, when I had an emergency with a Borzoi puppy I wound up taking him to River Road. River Road charged me $3500 for keeping my puppy in the hospital for 3 weeks and keeping him sick. When I told them I was out of money they released to me a puppy who, after being IN THE HOSPITAL FOR THREE WEEKS, could not even stand up on his own and was so emaciated the bones of his face were jutting out. His condition was shocking. River Road never provided a diagnosis, just one thing after another after another. What should have been the big red flag was that no one from the hospital ever called me for an update. I had to call them and try to track down updates. No veterinarian I have ever visited before had such completely inadequate communication. On top of the lack of communication, the support staff at River Road was, in a word, terrible. Their attitude, demeanor towards and treatment of my family members every time we were in the building was aggressive, nasty, demeaning and utterly unprofessional. We were gaslit for 3 weeks. And then, after I said I could not afford to keep paying they blamed me for the condition of my puppy that they created. I was, in effect, kept in the dark about the reality of my dog's condition and treatment. Presumably because they really had no idea what they were doing, but they just kept following a course that weakened him further and further. I returned my puppy to them the day after taking him home, thinking, mistakenly, that they would provide care for him that I could't afford. Because at that time I still didn't know RIVER ROAD WERE THE ONES keeping him sick and weak and starved. Luckily, they turned Nigel over to Borzoi Rescue, who was also SHOCKED at the horrible condition of a puppy who had been in the hospital for 3 weeks and was released with no ongoing meds, no nothing and weighed 8lbs when he should have been closer to 20lbs (!!!). They transported Nigel out of state to a veterinarian who treated him for sterile gut (River Road had killed off all the flora in his gut and kept him in a persistent state of starvation). His condition turned around overnight. In one night of adequate veterinary care Nigel was able to rally and begin to recover and no longer needed the IV fluids River Rd had just kept him on while they tortured him. Please do not take your pet to River Road Veterinary Hospital. I am ashamed to have subjected Nigel to the horrendous torture they perpetrated on him. I am ashamed that I allowed myself to be gaslit by these people and my family to be treated with disdain and nastiness by a staff who don't know the first thing about the practice of veterinary medicine. After putting the pieces together about what River Road did to me, my family and my puppy I put a stop payment on a check because I refuse to pay for Veterinary Medical Malpractice. I am 55 years old. I have not lived a single year of my life without pets. LOTS of pets. This was the worst veterinary experience of my life. By a long, long, long shot. Worst of all River Road cost my puppy his health and his growth has likely been permanently stunted. Thank God for Borzoi Rescue.

My Boston goes one afternoon a week to get some exercise and comes home good and tired. He gets…read morelots of personal attention. The business is new so they are still doing some work and more work has to wait until spring. Play group areas are very nice. The walking track doubles as a long fetch area. Peter and his wife are super.

Always positive greeting. They remember your dog, and are always very courteous. Price is all…read moreinclusive and reasonable as compared to others in the area.

I live in nearby Keene and needed a last minute sitter for a weekend for my large German…read moreshepherd/shar pei mix. I called Chebaco a few hours before they were due to close to see about their availability and prices. The girl who answered the phone was very friendly and informative, and said that it was no problem to take my dog for the weekend. We arrived with his food and bed, and the girl (owner, I believe) took care to give us a full tour of the facilities, including where he would be playing and sleeping. Each dog gets their own kennel, and is allowed to play/run freely with the other dogs, as long as they're well behaved. The price was very affordable ($22 for the night), and the establishment was kept very clean and comfortable. They also offer grooming, which we forwent, but were glad to know that it was there. When we picked him up afterwards, we could tell he had a great time, and was completely pooped when he got home. The owner welcomed us back again, and we have since boarded there a second time. I would fully recommend Chebaco Kennel to anyone- it's clean, everyone is friendly (both dogs and humans), it's affordable, and there is space outside to run and play. :)

We brought our 11 year old pitbull mix to here, because our usual Vet could not treat him for his…read morearthritis. The first time we made an appointment in this Office we explained to the staff exactly how our dog was walking, and unable to jump up on the couch like he used to - he could no longer go up & down stairs, and there were days where he couldn't hardly walk. When we got to the Office, we were brought right in - we saw the doctor and the tech and they were very knowledgeable regarding his condition and gave us many options. We opted for an injection that he gets once a month, asprin & a pain medication - so far our 11 year old fur baby is doing much better, walking (short distances), he still can't jump up on the couch - but at least he's not in so much pain.

I got my first puppy and I didnt know where to go since all of the vets around here have bad…read morereviews. This vet was recommended by my neighbor and I have had nothing but a fantastic experience! They even took us in last minute when my dog broke his nail badly. Highly recommend

This place used to be amazing. My dogs LOVED a visit here. Place changed ownership and we won't be…read moreback. When we picked the dogs up, they were drenched. I honestly thought maybe they had been rinsed or washed. It wasn't until we got to the car that I realized they were DRENCHED IN URINE. DRENCHED IN URINE. The smell was so bad we had to go back to our host's home and bathe them. The smallest dog had feces on her head. Based on the way they were drinking water from the hose, I don't think they had access to fresh water. All three were intensely thirsty and starving. It was really bad. Two of the dogs are on special diets. We brought their special food and labeled it. Clearly, they weren't fed the food b/c they had diarrhea. Not to be gross but based on the color it wasn't their special food. It was the kibble she feeds all the dogs. I can't imagine that this place is compliant with state regulations for care of animals. I can't imagine sending animals home hungry, thirsty, and covered in urine and feces is within state guidelines. I feel like I paid to have my animals mistreated. :-(

TLDR: Dirty, disorganized, poor customer service, possibly neglectful…read more I took my 6 month old puppy here for her first doggy daycare experience, as we live in an isolated area and she needs socialization. I explained this both on the phone and at drop-off, also noting that she starts off fearful, then warms quickly to other dogs. I was a little bit worried when I dropped her off, because frankly, the facilities were a mess--stinky, visibly dirty (even in the office), and piled with disorganized clutter. The staff I interacted with seemed to be teenagers with no customer service training. When I picked up my dog at the end of the day and asked how she did with playtime, they told me she seemed fearful and so they just kept her in the kennel all day--no playtime, which was what I told them I was paying for. The pickup was disorganized and my dog came out visibly distressed, shaking, with her tail all chewed up. I asked about it, and they said her tail was probably just wet from spraying down the kennel. Spraying down the kennel? With her inside of it? Or, did they put her alone in a wet concrete room in January? Either way, not okay. She never barks at people (only other dogs), but was incessantly barking at one of the attendants, who repeatedly told her to "just stop it". As I paid (?!) and hurried her out to the car to calm down, they forgot to give me back her food, scoop, and medical paperwork. I remembered the food and went back inside for it. All night she was anxious, pooping and peeing 3x as much as normal, and trying to chew her tail (not something she usually does). She stank like urine, feces, and chemicals. Three days later (this morning), they called to tell me to come get her paperwork. I am angry. I have been unable to find any contact information for a REAL ADULT behind this business that doesn't route me to the untrained, very young person at the front desk. If the owner/manager is reading this, I would like a call, and I would like a refund, and you can expect more of these reviews on other platforms. Take a look at the BBB page and you will find another review reflective of the experience I had. A local business owner who is active in animal rescues implored me to leave this review and pursue the matter further, so here we are. Do not trust this business with your dogs.