I bumped them up from 1 star to 2 stars because they actually contacted me back and everything has…read morebeen resolved. However, their processes are antiquated and need to be updated. I'm still not over the fact that I spoke with 7/8 different associates for one claim. My stance is still the same I would not use them for life insurance. I hope they update their processes and add the necessary forms for a death claim online.

My Dad passed on 24 May. Claim was filed on the 3rd of June. We are now in October with no…read moreresolution. Customer service is terrible. Every time we call it's something different. Today I got a letter in the mail saying they could not pay out the claim because the person filing it was not the beneficiary. They named my mom as the beneficiary. My mom filed the claim. Go figure. These idiots will do anything to avoid paying. So my mom is an 82yr old widow fighting this insurance company. I see no other way than to hire an attorney and sure them and file a complaint with the depart of insurance for Alabama. Avoid this company at all costs.

Have been a customer of Taras for many years now, her staff is great at everything they do! Always…read moreworking to help find me the best price with the best coverage. Wouldn't want any other agent for my Home or Auto! GREAT AGENCY & AMAZING STAFF

From the owner: Our TEAM agents are here to help tailor your individual Personal or Commercial Insurance needs!…read moreWith over 51+ different Insurance companies to shop your coverage with, we are able to SAVE and cover your assets at the best level! And our customer service exceeds the highest of expectations.

Know Trip since 1989, over 30 years and stick with them for my home insurances and all the cars &…read moreumbrella...always gave me their best and you are their priority, give you good advice and Best costumer service In town.

Great service and rates , very helpful , pretty happy with them so far , even though I haven't…read morefilled any claims yet.

Long time customer (19 years) treated like high risk bum. I called to stop insurance since I had…read moremoved and due to cost chose a different carrier. They did not stop the coverage with progressive. They said I did not sign the correct form. I explained I signed what the gave me. If they sent the wrong form, that is Schwan's fault. Bella said no, we did our job right. I must admit, I lost it. Told them what I thought of them. I do not recommend them. Went from good to just bottom of the barrel for agency and customer service. BEWARE if you chose them.

Tim Schwab is the absolute man. He is the elite when it comes to shopping insurance. As an…read moreindependent insurance agency, he can be real with you. He went way over and above to help me and family and our new auto insurance and renters insurance. Super knowledgeable and great communicator. Highly recommend to anyone shopping. You will not regret -G.A.

Tyler is helpful, easy to talk to and very knowledgeable. Thanks a bunch for helping me save on my…read morecar and renters insurance!

From the owner: Our office is an independent agency built to make sure that our friends and family have their…read moreassets covered at an affordable price. We shop, you save!

After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

Michaeldae is one of the most knowledgeable and thorough insurance agents we have ever dealt with…read more we would recommend her services to anyone.

Efficient and professional; top to bottom! Michaeldae and her staff truly have your best interest…read morein mind when working with you. You are not just another body in the door to pad their stats like so many other insurance companies. Michaeldae takes the time to actually LISTEN to you (weird concept, I know), to find the policy that best suits YOU. She doesn't push a Cadillac policy when you have a Ford Focus budget. You can trust this office and thats a good feeling to have.

I've been with State Farm for at least 50 years with my house, my vehicles, and my boats. I know…read morethat company costs more than competitors, but State Farm has ALWAYS delivered when I was in need and I consider that every time I renew. Tye inherited his Dad's business, he's my agent, but I've not met him, however, his staff has treated me like a friend and that's all I need. As for pricing and policy, that's State Farm, not the agent. So I'll continue renewing with the belief I'm getting what I'm paying for.

Terrible agent with an even worse company! There company policy and overall rate hike of more than…read more10% on a homeownership policy with no claims due to inflationary costs of services, materials, etc. What a joke that Tye can't even speak to his customers who have been putting money in his pocket via residual insurance payments for over 10 years. Stay away and find a better rep who will fight for the needs of his customers and not just accept a blanket rate hike that takes more of your hard earned money.