This is definitely an amazing agency! The employees took care of me in every way, shape, and form…read more They where all very kind, friendly and they always try to put a smile on your face. Even when I call in they are so pleasant over the phone that I can't stop smiling. The team always tries to go above and beyond by reaching out to me to review my polices and make sure that everything is to my liking. No one has ever done that for me until I joined this agency! I would highly recommend them to all of my friends and family.

This is definitely an amazing agency! The employees took care of me in every way, shape, and form…read more They where all very kind, friendly and they always try to put a smile on your face. Even when I call in they are so pleasant over the phone that I can't stop smiling. The team always tries to go above and beyond by reaching out to me to review my polices and make sure that everything is to my liking. No one has ever done that for me until I joined this agency! I would highly recommend them to all of my friends and family

Very disappointed with this company. Have had nothing but great respect for them until they paid…read moreoff a fraudlent I insurance claim that was closed due to it happening prior to me owning the home. We closed out the classroom only to find out by surprise thru the mail they paid a claim they shouldn't send refuse to look at any evidence I had prior to posting the claim but believed the lies of a non customer. I will never do business with a company that will allow insurance fraud and not do anything about it

Great insurance company! I have been with them a few years and have been very happy with the rates…read moreand the customer service! The staff is always so friendly and helpful when I call in! I highly recommend them!

Juanita gave Perfect attention to detail. Ran thru all my questions & concerns. Polite courteous, &…read moreProfessional. Juanita was very helpful too.

Disrespectful and rude. I have never worked with anybody that lacks manners and politeness. Do not…read morework with them, do not call them and ask for help because God forbid they have to do something. It's like you are paying to be belittle and disrespected. Shame on you!!!

I had a chance to work with Tatyana. She was very friendly and professionaL. she provided her…read moreservice patiently and with great accuracy. If you need their service please go to see Tatyana. Thank you so much for your hard work and appreciate it. Tatyana, thank you so much. Khulan.

Anna, my new insurance broker was fantastic quick, easy,…read morestraight to the point conversation . no hiding costs, no surprises, fair value pricing/ great service appreciate her and the agency's time and care they have spend with my new policy's

If I could put 10 stars , I would . Love this office . Very professional, reliable, great people…read morepersonality . No matter when or how , always answering their phones and help with any problems . If you come to their office , they treat you like you are the family . I always fell super welcome . I would recommend them to my family and friends .

Great place to work as Michael really cares about his employees! His compassion and dedication make…read moreit not only a great place to work but also a great place to take care of your auto, home, business and life insurance needs! He's very engaging with his insureds and works with them to make sure they understand their coverages so that they know the product they're purchasing. The office is a bit difficult to find in the office complex as it's hidden in the middle of the complex but he's also willing to go to you if it's more convenient. Highly recommend as an employer and an insurance agent!

I have been with this agency for 25 years & wouldn't trade for anything! If you are looking for…read morecaring & customer service, you will find it here. Thank you for all you have done for us Michael! Susan V.

The customer service here was absolutely outstanding. I have a policy that I forgot about in 1986…read moreand Everyone was willing to help me .. Bob long Was outstanding Thank you so much

I have had Jim Townsend as my agent for many years, for home, auto and my plumbing business. The…read moreservice he provides is outstanding, and he is always on top of any problem I bring him. I recommend him to anyone who wants excellent personalized service!

Jim has been my agent for 20 years! Always great service! Thank you Jim! No matter what type of…read moreinsurance you need, Jim got you covered!