I love my grandma shes my favorite person ever, as she got older I asked her to come live with me…read morebecause I asked when I was 5 years old and meant it! I was so overwhelmed by my grandma's treatment, being a caretaker and provider is tough. Hearing of Nursing homes and elder care with so many horror stories that I took care of her myself. She has cancer and goes to dialysis weekly. It was so hard to do everything for her by myself, According to her, I "missed out" on so much taking care of her when the truth is its because I couldn't find quality care. Before the pandemic I had to be out of town for more than a week or work and was worried about what to do. Thank God for Jason and Annie, wow! I saw one of their ads on facebook and took a chance, they are so polite and professional! You can tell they really care about their patients and love what they do. They were attentive, respectful and really understanding. My grandmother doesn't like staying with "strangers" but she took up to that place and she's looking forward to my next trip. I'm grateful because I know theres quality help and care available to her.

From the owner: At Ridge Manor Personal care home we specialize in serving residents with Memory Care impairments…read more We pride ourselves in our small caregiver to resident ratio (1:6) which allows us to provide the peak level of quality care for your loved ones. We are managed daily by a registered nurse which is also on call 24/7. Call today and stop by for a tour!

THANK YOU for all that you are doing! I imagine that you are working longer, harder, and under…read moremore stress than ever before. This is MUCH appreciated. In addition, and I hope that this fact is not overlooked by all of the various families with loved ones at Hidden Lake, you have maintained a SAFE environment. We have all heard, seen, and read of COVID-19 breakouts among the elderly in assisted living facilities and the like. THANK YOU there as well. My Mom has been at Hidden Lake since May 2014 - shortly after opening. In my opinion, and given my experiences, EACH of you are the BEST to have ever held your positions!

I searched many facilities in the Canton, Woodstock area for 6 months. When I found Waterford…read moreHidden Lake I was so happy with the facilities and its surroundings that I knew it was the perfect place for my mother-in-law, she is a nature lover and enjoys spending time outdoors, this place delivers with the lake and grounds around it. The apartments are spacious the staff is excellent and they offer a variety of activities it is the perfect senior facility!!

Last nights Thanksgiving dinner was extremely enjoyable. The staff were dressed as pilgrims, the…read moretables were decorated as were the windows, the food was delicious and the feel was was one of family and joy. My mom has been in two other memory care facilities and neither one could hold a candle to the Oaks. The staff is so caring and loving. They treat all the residents like family. The management gets down and dirty with the care staff. Not one of them is hesitant to help care for a resident. I can go on forever in praising the Oaks. I am so thankful that Shelley was persistent in sending me emails inviting me to the upcoming events. That is what led me to choose Oaks when it was time for Mom to move.

I can't say enough great things about the Oaks! The staff is amazing and they genuinely care about…read morethe residents. The facility is beautiful and very well planned out. My mother is very happy living here and she comments often about how kind everyone is. The food is great, they have Chef Mark to plan and prepare the meals. I wish I could eat so well! The staff really go the extra mile, they let me know if there have been any changes with my mom, even if it's something minor. Mom's room is always clean, her laundry is done several time a week and is folded/put away for her. Her bed linens are changed once a week, the trash in her room is emptied daily. I would love to live here one day. Andrew, the Executive Director, is always out and about. He knows all of the residents by name and knows details about each one. He knew me by name before I had even moved my mom in. The Executive Directors at two other communities where my mom lived prior to the Oaks never left their offices and didn't know my name, even though I visited 4-7 days a week. Lynne, the Horizons activities director, is amazing. She has so many great things planned, my mom loves going for rides on the community bus, even if it's just the "scenic joyride" around Woodstock. My mother has lived at three other AL and memory care communities and the Oaks is by far the best. I visited four communities before selecting the Oaks. I also asked around a lot, talked to many people in the industry, including the caregivers, CNAs, etc. They all said how great the Oaks is and how much they would love to work there if given the chance.

My sister had been there for years!! Service and care were wonderful. Then they were bought by a…read moredifferent facility!! The care went down hill. Staff was leaving, front management left. Care went down hill fast!! All of the original residents were pulled and went somewhere else!! Now I know why!!! My sister started to deteriorate rapidly!! I pulled her out on an Emergency basis and moved her. She is now much better and getting the care she needs! I would NOT recommend his place at all

The quality of care has gone down hill in the last year under new Mgmt Darlene Sanders. caretakers…read morebeing fired or left cause she was screaming at them to get them to work. this took its toll on the residents there. Many have moved out or passed. workers there just don't care. Now new company has bought five star living out. and it's gotten even worse, which i didn't think was possible. place has bedbugs and they are not calling in a professional company to get rid of them. washers are not hot enough to kill them and the dryers are on their way out. new Director was fired from The Landings a mth ago and they hired her here. why would you hire Dr Glory when she was fired from another assisted living place. They are hiring all the old staff who was fired under Darlene, I mean they were fired for a reason. Do not bring your love ones here if you care about their well being. They are a total mess here from mgmt to the lazzzyy and uncaring staff!!!

Great company my apologies for the wrong post. You all have great staff a care for individuals in…read moreneed in a perfect way. Clean clean clean.

Health score is 100 and employees are wonderful. This is a place that reminds me of a beautiful…read moreresort. I am very pleased with this facility.