Great company my apologies for the wrong post. You all have great staff a care for individuals in…read moreneed in a perfect way. Clean clean clean.

Health score is 100 and employees are wonderful. This is a place that reminds me of a beautiful…read moreresort. I am very pleased with this facility.

Do not make the same mistake I did and bring your loved one here. Despite the first month of…read moreappropriate care my grandmother received at this facility, I was greatly disappointed by the rude and hostile management, who obviously lead by that example to their staff. Many things took place to my grandmother was she was here. For instance, her room camera we installed was turned off by an employee. On a different occasion her jewelry was stolen, then management completely overlooked and disregarded the situation. Management also had my mother and I take my grandmothers trash out to the dumpster because the employees did not want to. And lastly, when I told a nurse to please check on my grandma after leaving from a visit the employee did not check, and my grandma ended up in the hospital. My heart goes out to the good employees who work here, I only experienced 1-3 good nurses who generally took care of my grandmother, that I cannot be more thankful for. I am just angry and upset with the way things were handled and kept hush hush from me and my family for years, especially at the cost we were paying. Think twice before you send that application. I would hate to see what happened to my grandmother happen to anyone else's loved one.

Do not ever take your loved one here. They lie all the time. They lied about giving my mom her meds…read moreon numerous occasions. The cameras do not record. They have a huge turn over rate. They are always short staff. My mom has been left unattended numerous times and fell down. They always leave the residents in the tv room unattended all the time especially at nights. My mom fell down according to them this time and her face is bashed in , teeth came through her top lip , nose broken, fractured bones found in a pool of blood in her room and no one knew how she got there and she is in a wheel chair. Nurses and doctors state that this does not look like just a fall. No cameras to show how and when she got to her room. She is now in critical condition and no one has called or visited her one time since a week she has been in emergency hospital. Crooks without conscience. So don't ever consider this place!!!!'!!!

We were in a pinch after my Mom fell and broke her arm. Leonard's team came to the rescue. Caring…read moreand efficient with her care. Mom developed a good relationship with her caregivers (particularly Liz and Isabell). Managing the schedule was seamless. Great communication. Kept my stress level to a manageable level Highly recommend. Great experience.

From the owner: It’s Cool to Care aims to revamp the perception of personal in-home care by providing short-term…read moreand long-term safe, relaxed, fun, and innovative assistance to isolated older adults and those with disabilities. We believe that no matter your age, physical, or mental condition, everyone deserves to be respected and cared for as if they had no restrictions on their abilities. We work with our members, their families, and their health professionals to learn about their needs. Our job is to develop a comprehensive and effective care strategy that fits the needs and abilities of those we care for. We infuse our professional experience with a unique healthcare approach to ensure our members and their loved ones are satisfied with our services and outcomes.