I'm a huge supporter of independent, local businesses and have never before written a negative…read morereview of a hotel or Inn, but my young son and I were made to feel like an inconvenience at the Ashwood. We received a text saying that contactless check-in (due to Covid, even though it's March 2023), meant the door to our room would be left unlocked with the key inside. Given that this is a pitch-dark country roadside motel (under the guise of the name "Inn") , I felt this was creepy. Anyone aware of the check-in system could have been waiting inside the room. I'm a woman, and was travelling with my child. As we approached the suite, we noticed a huge can of cigarette butts perched on the windowsill. The door from outside turned out to be locked, so we entered through the deserted lobby. We found the inside hallway door to our room unlocked. The outside door was jammed. On our second trip though the lobby to bring our luggage inside, two women emerged from behind the front desk (from what appeared to be their home) and announced (in a friendly way) that we'd need to come and go via the outside door to our room because the front desk and entrance were closed 8pm-8am. It was around 8:45pm at the time. I explained that the door to our room was jammed, but they did not offer to check it or put us in a different room, even though we appeared to be their only guests for the night. Next, we discovered what appeared to be a blood stain on the quilt, right where a person would sit. Because we'd been informed in no uncertain terms that the front desk was closed, we simply removed the quilt and turned up the heater, which was extremely loud and smelled of hot dust. There were no extra blankets to be found. When I politely brought these issues to the Inn's attention at check-out, the response was defensive, implying I should have contacted the front desk or done a better job of searching for blankets (apparently housed in the TV cabinet, the drawers of which were also jammed -or painted- shut). Apparently, everything is the customer's fault at the Ashwood. You're probably thinking, why didn't you just cut your losses, run screaming from this apparent dive and find a good, safe hotel? The answer is, freezing rain. I recognize that it's low season in a beach town, but under no circumstances in any season would I be okay with finding a stain like this on a bedspread, with being made to feel unsafe and unwelcome from the moment of arrival or with having to deal with broken/jammed door locks. Before leaving, we walked past the advertised indoor pool, out of pure curiosity. It was out of order, and the hallway leading to it smelled strongly of mold and mildew. The Inn had every opportunity to make this situation right for us. I provided honest, polite feedback. Instead, they took no responsibility, offered no refund, discount or even future stay (as most respectable hotels would have done). My follow-up text (still polite) went undelivered (I assume my number was blocked - they already had my money). This is why I'm choosing to post a public review. Do not be fooled by the cute, beachy-vibe photos of this place. Apart from the stain, it was relatively clean, comfortable and quiet. However, the service we received was nothing short of abysmal. The baby muskrat was cute and harmless, though.

The pictures are a lot better than reality. The rooms are quaint but it is all basically one big…read moreroom so if you are in a group, don't expect any privacy. Even upstairs is connect with an open balcony. If that is your thing then great, but not good for young kids as the stairs are dangerous. There is no real beach nearby. There is a small breach in the down across the river but any half decent beach is a 20 min drive. Due to covid, they are only allowing one family to be in the pool per hour which you need to make a reservation. This is a good idea but you really need to plan ahead.

We enjoyed our stay at the Little Inn this past weekend. Even though Covid restrictions meant our…read morestay was perhaps not normal we feel the hotel did their best to provide a great stay. I'll give it 5 stars because it was a great getaway and weekend and the whole town is very friendly! The hotel has charm and the food from the restaurant was awesome. The only constructive criticism is that the second night we weren't offered a way to order breakfast for the Sunday morning, a very minor point for sure. Thanks again we hope to be back!

We returned to The Little Inn - our fourth visit over 30 years and first time under its current…read moreownership. We highly enjoyed the chef's dinner and breakfast. The town has evolved and become more upscale amending the quiet quirkiness of the past. The hotel and dining room have been updated in many significant ways (which impacted its prior country charm). The hotel area renovations could have included extensive sound deadening - an acknowledged issue by the owners. We experienced that some visitors may not always possess appropriate sensitivity and discretion to be quiet at nighttime in consideration of fellow travelers. We sincerely appreciated that our room was tastefully decorated, kept very well and bedding comfortable. All of the Inn's representative were hospitable.

We were there for the Mongolian Grill. It was excellent. The food was tasty, well prepared by chef…read moreFrank. The ambiance was perfect by selection your own meets and vegetables and bringing it to the garden to be cooked. The best was the desert with its presentation on a plate. The server was super friendly and attentive. Followed with sampling their own wine and a walk to Lake Huron watching the SunSet rounded out a perfect evening. Count on us to be back next year.

Amazing atmosphere with amazing food!…read more A little off the beating path this place is a great escape for a romantic escape to dinner. There is a hotel with an indoor pool if you want to take the family as well. We went in the winter so not much else we could see but it looked like there was more during the summer. Might have to check it out then.

Excellent hotel! Very cosy, clean (everyday) and the staff are extremely helpful, kind and really…read morego out of their way to help their guests. It was a pleasure to spend a few days here on my trip to Grand Bend. I felt comfortable and heard; the staff is very personable. Thank you, Amber Hotel!

I LOVED this hotel! Our 2 bedroom room with kitchen was spacious and very clean. I would stay here…read moreagain for big families, but wish they had an elevator instead of stairs to haul our luggage. The bathroom was a bit small for the size of our group, but the kitchen was spacious.

Our golf league has be staying at the bedford for a golf weekend in August for about 20 years. All…read morewas good until about 3 years ago when the ownership changed. Booking mistakes were made, the hotel became run down, staff not friendly and rooms were rarely or never cleaned during our stay, this year we booked rooms for about 17 people with stays varying from from 2 nights to 3 and 4 nights. upon checking in most room assignments were wrong and lengths of stay were wrong and most rooms were double booked. Our weekend golf tournament was cut short and most had to vacate there room and go home early. As a group we have spent thousands of dollars at the hotel, restaurnat and bar, but the staff did not seem to care. They were more interested in us leaving and their double booked guests paying more money. The ownership at The Bedford should probably look for a new business adventure that does not require "Customer Service". We will definately be looking for a new golf venue for next year. it it sad because Goderich is a very beutiful town to stay in and places like the Bedford leave a bad taste.

Stayed at the Bedford last night... We were happy that the room was very clean but overall, not…read morethat impressed. We would consider staying here again if the staff was nicer, but the woman at the front desk was snippy and not very friendly. Pros: great location, clean room, free parking, good coffee, reasonable price. Cons: rooms really need updating, poor breakfast options (just white bagels), not very friendly staff.

Another wonderful experience - I love this place . The best bed and breakfast I've ever been to…read moreand I've been to a lot of bed and breakfast places. Inn the Garden is very clean, Barb and Rollin are great hosts, they have awesome breakfasts, the place has every little touch imaginable, grounds are beautiful and I could keep going on. The other nice thing is that it's walking distance to downtown shops and restaurants.

Just returned from a one night stay with two friends. The house and gardens are absolutely…read morebeautiful. After shopping and dinner in town we loved walking around the garden and relaxing on the porch in the evening. The historical house is beautiful and inviting. (And doesn't smell musty!) My friends and I shared the Lexington Suite. The room was very comfortable and clean. We had a relaxing and restful night. Since we were the only guests upstairs, we peeked in the other guest rooms. They were all lovely. The host, Barb, was delightful. She was so welcoming and kind. The breakfast she prepared the next morning was absolutely delicious. Even though you cannot book directly through the website, it was easy to contact Barb via email and reserve our room. She was really responsive and accommodating. We thoroughly enjoyed our stay and would definitely recommend Inn the Garden.

Restaurant is surprisingly good very old mansion, don't…read moreexpect new and modern equipment

A great experience! So I happened upon this hotel in a search for places to stay travelling on…read morebusiness and I'm so happy that I did... A mix of the past with a touch of the new... a beautiful mansion turned into a beautiful hotel keeping the warmth of the beautiful wood but updated with modern amenities for your convenience... walking through the front door you can feel the history and can't help but instantly admire and respect the craftsmanship in every detail that was put into the railings, the stained glass and the textures and colours of the walls. A friendly greeting and pleasant experience at the front desk you are given a room key... Yes an actual room key... That opens the door to an outstanding room with all the same class and elegance of the lobby but with an updated bathroom, a king size bed and all the conveniences of a new hotel from the flatscreen TV to the mini fridge in the desk and an Nespresso machine for your morning or evening espresso... whether it's breakfast, lunch or dinner you're looking for, you need not leave the hotel, the House restaurant is every bit as elegant as the rest of the hotel with great service, a classy ambiance and excellent chef driven cuisine... You will not be disappointed!! This was an experience... A wonderful experience... That was brought to life not only by the hotel itself but by the wonderful staff that take pride in what they are involved in and reminding me of what service really is....or....what it used to be! Thank you so much to all the staff and I look forward to my return! Zeke