Nancy did an excellent job helping us sell our house. She created some very nice marketing…read morematerials and displaying some impressive negation to help us get a great price even as the market was slowing down. She then helped us find our new home and again did some aggressive negotiation to get us the price we wanted. We would definitely recommend Nancy for any looking to buy or sell a property in Vancouver!

100% she took care of me, made sure all my concerns and questions were answered thoroughly and kept…read moreme up to date with any progress regarding my first home purchase. Pros: - this usually very stressful milestone went through smoothly - is a pleasure to work with - she's glued to her emails/phone - able to provide contacts for home insurance, inspectors, mortgage brokers etc. upon request I really appreciate the attention she puts towards going to extra mile to make sure I'm looked after. Result: I'm totally in love w my new home and happy to finally be a homeowner.

Elliot helped me with my purchase and I couldn't have asked for a better realtor! Buying a property…read moreis a stressful process and you always hear horror stories from people who've had terrible experiences so I was preparing for the worst. BUT, Elliot made me feel at ease and the process with him was smooth and painless right from our first meeting to when I received my keys! Even after I moved in, he checks in to see if I needed anything! He's very knowledgeable and has fantastic communication with super quick responses at any time of the day or night! He understood what I was looking for and gave invaluable advice and feedback which helped me make the right decision in the end! Elliot is honest, knowledgeable and hard working! Thank you Elliot!

You know those commercials that stress the importance of needing a realtor, especially if you're…read morebuying a home for the first time? My situation easily could have been put into one of those commercials and Elliot would be the hero realtor in the commercial that saved the day. The time finally came where I was ready to spend my hard earned savings on a home of my own. I started looking at places online but had no idea where to begin. That's where Elliot came in. As soon as I told him what I was looking for, and in what area, he began sending me listings in my price range. I couldn't believe it: of the first three listings he sent me, I knew I found my dream home. It was love at first sight. Elliot immediately booked a viewing for me and my fiancé. He booked us viewings for all the other listings we were interested in too. So the search began. After going to all these viewings, I still had my heart set on the one I fell in love with. It was time to put in an offer. We told Elliot how low we wanted to go and he respected our wishes. When the seller countered, we came back with another low offer. Elliot listened to our requests to still go lower. He let us know of the risks of going too low (that we could lose the place) but still countered, giving the seller reasons to take our lower offer. His persistence paid off and the seller agreed! Our experience wasn't over then though. We had issues with strata fees that were supposed to be included in the cost, mailbox keys that had gone missing, property taxes, etc. Elliot stood by us the whole time. He was quick to answer our texts, calls and emails no matter the time of day. He worked with us to make sure everything went smoothly, despite a lot of our issues not being part of his job. As stressful as our closing was, Elliot was always there for us and made sure that we were happy. Even after the closing, Elliot has still been there to answer further questions we've had. Thank you Elliot for helping us find our first home and for getting us through all of the hiccups. We couldn't be happier now and won't hesitate to have Elliot help us again when we're ready to upgrade.

As a new home buyer, Tina has taught me the ropes and has been extremely patient with helping me…read morefind the right home. Although I was learning and understanding what I need to do as a buyer, Tina has shown a great duty of care and professionalism in handling the whole process for me. I didn't have to worry, as I knew she would take care of everything from negotiating an excellent price, making sure I found a home with value and making sure the process went smoothly. I highly recommend all my peers and clients to Tina as their Realtor. Thanks again for all your work, Tina, and I look forward to working with you again!

From the owner: Tina is a trusted real estate advisor specializing in Downtown, North Van, West Van, & surrounding…read moreCoquitlam areas. She is proud to service her clients in both English and Farsi.

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Charlie Followed up with me and everything. He's a great person to work with. I've since worked…read morewith him and he's been polite and friendly.

Charlie is an outstanding realtor. He will negotiate hard on your behalf and will keep your needs a…read morepriority always. He is honest and caring. I highly recommend working with him!

Owners beware that this company…read more This, Vancouver Luxury Rentals, does not put much effort into renting your property. I was in-between stage where I was seeking to rent out my property, and also to rent a property. I responded to a rental ad by email, and there was no response. After several days, I called this company (Chelsea was at reception), no one picked up the phone. I left message. Again, this went on for days that I left emails and messages, and I didn't response for days. I called one day, and Chelsea picked up the phone. She asked me to fill out (as a renter) a number of things, such as my occupation to qualify to rent. Maybe this wasn't a bad thing. After I sent off the email, I got a response next day that I was qualified to rent the place. I asked to view at 4 pm or after the next day. Then again, no response, until I called again, leaving messages. Eventually, she replied to my email asking if mid-day of 11:30 am is okay. I'm working! Again, I asked for a time after 4 pm. Of course, she replies that they are either not working after 4 pm, or they have to arrange a time with the current renters. Again, time passes, no response. I finally call her and book a time that was during my work. It was 2:30 pm--I had to cancel my afternoon to see the house. As I was booking, I told her, they cannot cancel this, because I am canceling my afternoon for this. So, on the day of appointment, WHILE I was driving TO the appointment, she leaves me an email message that my appointment with Baxter (the guy who is supposed to show me the place) is canceled. His car was getting serviced, and it was taking longer, so he decides to cancel his showing. Interestingly, I called his cell number. It goes to voice mail. When I text him, to make sure that the appointment really was canceled, he texts me back in 5 seconds. He has the phone with him, but wouldn't pick up the phone. I told him this is not good, and he says unfortunately, his car is in service. He doesn't say "sorry" or "my apologies." He says it is unfortunate. If you are serious about renting your place, there are other ways. This was my experience. Take it or leave it.

Vancouver Luxury Realty knows nothing about luxury nor service…read more Baxter is flaky, does not return calls, lies about availabity dates, and generally wastes your time, costs you money, and provides needless aggravation. I can't imagine letting him manage my property because it's sit empty for months while he focuses on a few higher end units. His business can't be doing well because his clothes are not only cheap but worn, and he requires the tax deduction of putting his company name on a lowly used Porsche Cayenne which no one of any sense would do. His talk is cheap just like him. He gossips and doesn't respect client confidentiality, any fiduciary duty, and will provide information to others about you for a fee or favour. Stay away from him if you safety or security concerns. He will put you in danger with his low rent prejudiced attitude.

Leased from them for five years and left over two years ago. I am currently in a legal battle with…read morethem. They keep your deposit, claim non-existing damages, say and do anything but the truth. They use credit bureau's as leverage with false sums and refuse to remove it to double dip. They bully their way through and have no interest in working with you. The arrogant condescending tone and mannerism are the only constants in all their interactions. Please do your research before doing business with them.

Lived in "Lighthouse" for a short period of time. This building was such a hot mess from…read moremanagement, all the way down to it's build. In this case, the saying "you get what you pay for" does not apply. Because the cost was much higher than what was apparently worth. Renters and buyers, please please do your due diligence before living here. This is the best advice I can give to future tenants or first time home buyers.

terrible service! we used his service once before and were shocked that a realtor could be so rude…read more surprised to see such high ratings here--would recommend staying away at all costs. do yourself a favor; there are plenty of decent realtors in Vancouver

We've bought and sold our fair share of real estate (and several family members are "in the biz"),…read moreand we have to say that Pete is on a whole other level! We wanted a realtor who really knew the market, and understood what we were looking for. Pete was beyond responsive, listened to exactly what we wanted, and helped us find our dream home in record time. Can't imagine a better person to help find (or sell) a home in the Vancouver area. He's also one of the nicest people we've ever met, who went out of his way to help us. A truly great guy. Thanks for everything Pete! We'll talk to you again when it's time to sell!

I had worked with this office for 7 months they was friendly and they answered me when I want a…read moreservice Helpful team

They are basically legal frauds, and I strongly advise everyone to stay away from them as much as…read morepossible. If you want to be scammed be my guest. I made the mistake of renting a unit online based on their polished marketing, only to find it in an uninhabitable condition upon arrival. Throughout my one-year lease, I dealt with persistent issues including a lack of heating during the Vancouver winter, electrical hazards like sparking outlets, a screaming and oily kitchen fan, and broken window locks on a second-floor unit that compromised my safety new Gastown which is not nice. Incredibly, they even broke one of the locks themselves while showing the place, yet had the audacity to accuse me of breaking it during our legal hearing. I also spent a full month with a broken fridge before it was finally replaced. In the first month, I talked with one of their employee to leave as I could not continue to live. She convinced me saying when my wife arrives in couple of months we can look houses together. She noted I won't be charged penalty leaving early. I thought I could bear these awful circumstances. By the 4th month, the situation became unbearable as management completely ignored my continuous complaints about a major neighbor noise issue involving heavy bass music that blasted from midnight until the early morning hours. I could barely sleep. I used ear plugs which were not helpful for bass, so I used airpods noise cancellation all the time even while sleeping. When I finally told them I wanted to leave because of their negligence and the lack of functional internet, they tried to pacify me by installing Starlink. However, this turned out to be a complete scam; they made the network public, allowing over 20 devices to connect and making the service unusable for me. If you wonder about the neighbour's noise... they didn't even bother to solve it. Throughout this entire ordeal, I faced constant threats and unprofessional behavior from staff members like Swaliha and Pratik. I eventually took my case to the Residential Tenancy Branch (RTB) with over 70 pieces of documented evidence. However, because the hearing was on May 4th and my lease had recently ended, the arbitrator ruled that I couldn't claim many of my rights as an active tenant, resulting in the loss of most of my security deposit. They couldn't even present any evidence at the hearing. Yet I became the one who lost. It is staggering that despite numerous public complaints, government institutions allow them to continue using legal loopholes to prey on your hard-earned money. They should thank very much to government institutions for covering them. Being a tenant should not require being a lawyer. I spent so much time and stressed you cannot ever imagine. Save your mental health and your finances by avoiding this company at all costs. Do not trust the system which won't protect you or do very least. This company's 'business model' relies on deceiving people, and exploiting laws. That owner, Anoop, I can see him drinking his mojito on an island with the money he stole, while unprotected tenants are being ripped off by his minions in the Plan A offices. And I'm spending even more of my time writing this hoping it helps someone out there like you.