I had a terrible experience with this company and would not recommend them. I hired them in September 2025 to paint my entire house. On the first day, workers painted in pouring rain, causing fresh paint to run down the walls and onto my driveway and interlocking stones. As the project manager, Luciana should have recognized that the conditions were unsuitable without me having to intervene.
About a month after completion, I washed my pool deck with 30 Second House Cleaner, a product I had used many times before, and discovered that the paint had turned bright neon green where the spray had splattered. Luciana blamed the Sherwin-Williams paint and offered only a free gallon, which did not match the existing color.
Less than a year later, the paint continued deteriorating, and even areas untouched by the cleaner began turning green. A Sherwin-Williams representative offered a higher-quality replacement product, but when I contacted Luciana about the company's three-year warranty, she refused to honor it. Within 15 minutes of our conversation, I received an email denying warranty coverage.
I am now facing an additional $8,000 to repaint my entire house. The lack of accountability, professionalism, and customer service has been extremely disappointing. Based on my experience, this company failed to stand behind its work or its warranty. I strongly recommend carefully considering these issues before hiring them. read more