This hotel is absolutely the best hands down!!! It's not fancy but is definitely nice and well…read morekept. They take pride in this hotel. Mr Ruben is amazing! You can tell how much he cares. The front office girls from Linda (office mgr) and the rest of the office girls and guys are absolutely the best! We've stayed in other Holiday Inns and they were not as nice or friendly, and definitely subpar. The breakfast is amazing and lots of choices. Another perk....South Padre Island is like 45 - 1 hr away.

Very nice hotel! Beds are super comfortable and rooms have fridge and microwave. Self serve free…read morebreakfast has a lot of great options. Also just down road from border. Staff is amazing. Every time we leave we feel like we are leaving a friends house. They are the reason we always stay here when in the Valley. Brian Hiner

Came to town for a wedding and this is one of the hotels that was recommended. This hotel was very…read moreclean and comfortable. We enjoyed our stay and the food was also great.

Bad experience with overwhelming smell of cigarette smoke in our room. Complained twice to front…read moredesk, but attendant didn't seem concerned. This hotel is advertised as No Smoking Hotel - really disappointed in Hilton and will not stay here again.

Super easy check-in with a smiling face at the front desk. The room is awesome and super clean. It…read moreis well equipped with every modern convenience. I would recommend this to any traveler.

This is not a fancy hotel, but it is clean and comfortable. The staff is very friendly and…read moreresponsive to needs. Breakfast is free with waffles and other items; on most days Chef Chris serves delicious egg items and tacos to order for cheap. We stay here often--it is a short drive to the Mexican border.

This hotel has multiple signs, "Get $100 gift card if you stay three nights." I checked in December…read more4th for a 5 night stay. When I checked out I asked for my $100 gift card. Clerk said I had to wait a month. Why? A month later no gift card. I called B&W and they said I did not deserve one because I did not register for it? Huh? When I checked in for five nights the clerk did not mention this. B&W finally told me they would send me a $100 credit for the next time I stayed with them, as a favor to me. Really? A favor? Be sure to look this gift horse in the mouth.

Great place to stay a little expensive but worth it123456789012345678901234567890123456read more

I have become a long term "resident" of this hotel. Who would have thought? Motel 6? Living there…read morefor over 6 months? It's not like I have a say on which hotel I can stay at. My job picked this place and pay for it. So no rent, no utility bills, I cant complain. Luckily, when we first moved in, they just open this hotel, so pretty much brand new. Moving from the crappy Palm Aire (or as we call it The Porn Aire), this was definitely a huge upgrade! Hardwood floor, no mold, no bugs, green sheets, green window curtain, green walls, platform bed, what else can I ask for? I have a huge thing for the color green (the bright green like leafy green only) so they definitely won me at green! Every single staff person here has been great! From the front desk, to the housekeepers, to the maintenance person. Actually I stand corrected, I could definitely use a kitchen. Especially staying here for that long, not having a kitchen anywhere to cook or even a microwave in the room, that kinda stinks.

Cold water in rooms, cold showers. Everything else seems to be ok other than when I come back to my…read moreroom, I don't want to take a cold shower. Vending machines don't work.

The GOOD. The exterior is freshly painted and clean. The staff was very friendly, and the grounds…read moreseemed well kept and secure. Inside the room was nice and tidy and clean. It seemed to be well manicured and clean, and it was a great price. It's very close to the livestock show. They even thought of the small details like putting the bar right above the air conditioner to hold the curtains so they're not flapping all night when the air conditioner is on. A nice sitting area it was nicely painted good size TV. Big room. Breakfast was included. It was the basic continental, but it did the job. THE BAD: upon pulling back the sheets, I felt like they had not been changed. I did see a makeup stains on two of the three pillows and hair on the sheets. The sheets were very tattered and torn and ripped, which was very unpleasant for a hotel to be using those. Based on the way, the bottom sheets were tucked or not tucked again believe that they were not changed.

Everything from cleaning rooms and service need to be improved. The management was rude and rooms…read morewere dirty and not safe to sleep in

Well kept hotel. Just checked in for the second time in 2 weeks for work purposes, and the computer…read morewas down. The poor guy behind the desk was trying hard to get me a room as fast as possible. He was a little frazzled but got the job done. He was very apologetic (the computer issue was not his fault at all, but he was quick, kind and professional. Overall, it was a nice customer service interaction). This is one of the best La Quintas I've been to recently, and I'm in them a LOT. Highly recommend.

I have stayed there every year for 3-4 nights the last 3 years. It continues to decline. My room…read morewas on the first floor and I kept smelling sewer from the open sink drain. I complained and had the staff person who was watching TV come into my room, he said he didn't smell anything but offered to switch my room. Also saw a giant texas coachroach before I left in my room. Thanks goodness I was checking out that morning! The same staff person blamed it on dogs staying there. I guess I must have looked like a idiot, seriously people. I will stay in McAllen next time. I have had the worst luck with Wyndhams recently.

It's a decent hotel if you're just looking for a place to crash for the night. The rooms are pretty…read moreclean. My room, however, had a toilet that wouldn't flush and a tub that kept clogging. I didn't want the hassle of switching rooms and moving all my stuff, so I just did a temporary fix myself. FYI, the rooms are accessible from the outside. You don't need to go through the building, so it takes away an extra layer of security. Continental breakfast was pretty good with a Mexican flare to it. They offered ham & eggs with chorizo, a tortilla, and beans. Probably the best part of my stay.

Excellent service, me and my family have stayed here several times and the customer service is…read morealways great. The rooms are clean and we have never had an issue. Miros the lady that makes the breakfast is wonderful very friendly and her breakfast is delicious. She made our mornings great. Would recommend this place to anyone.

I was first given a room on the 2nd floor, keys would not open room. I went back downstairs and was…read moregiven keys to a different room. The room doesn't resemble the photos. There was a used face mask on the floor in the bathroom, A/C did not work, Ceiling Fan did not work, Fire Alarm (ceiling) was hanging from the wires, Sprinkler was taped up, No Ice Bucket, and remote control. I could not leave soon enough in the morning. When I left it was cooler outside than inside my hotel room. I would not recommend. Stayed July 29th, ,2021.

The elevator is on the opposite direction of where handicap parking is not helpful at all. The pool…read morewas extremely small. When we were at the pool a single second pass the time the pool was to be closed the woman was already in there rushing us out standing over us while we gathered our things. My mom dropped a gold diamond earring down the sink when she asked for assistance all the woman at the front desk told her was sorry can't help you maintenance is off today. Will never return to this location.

Not a bad little hotel but finding dirty underwear in my bathroom is unacceptable! There was no…read moreoffer for compensation. I do not recommend this hotel.

It's true that they say looks are deceiving, we normally never stay here but it was the only one…read moreavailable over the holiday. When we got here, I was hesitant about even registering for our stay, only because the outside didn't look to appealing to the eye, looked a little undesirable and rough,but once we opened the door to our room it was a whole different story. Let me tell you, not only were we impressed about the cleanliness of the suite, but how well stocked it was. It has thick towels, real China, kitchen, sofa,recliner, chairs and overall very comfortable and build in AC . I would have given it a five star but only because the outside is lacking a bit more appeal, but we will definitely be booking more stays here!​​